Coaching the millennial: using a model to empower them personally and professionally

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vickram Sahai

Purpose The paper aims to provide a coaching framework for the millennial workforce using the Functional Fluency model. The coach empowers the millennials by asking powerful questions on each of the nine modes of the model. This will support them in “being in-charge”, “being self”, and “being with-it” to improve their personal effectiveness in workplace and personal life. Design/methodology/approach The framework offers the coach indicative powerful question based on nine modes of Functional Fluency model for coaching the millennials to improve their personal effectiveness in workplace and personal life. Findings Coaching the millennials is about making them aware on the way they expend their energies. Based on a millennial’s need for coaching, a coach asks powerful questions from one or more modes and explores their story to elicit realistic options for the next best step. Research limitations/implications The coach must possess the appropriate credentials to be a coach and have the knowledge of Functional Fluency. The questions in the framework are indicative of the modes. Practical implications The framework provides the coach using the Functional Fluency model to ask powerful “what-how” questions on each of the nine modes to elicit realistic options for way forward with a millennial “coachee”. Originality/value The organizations are devising innovative methods on training & development for the millennials. Coaching them with powerful questions on Functional Fluency Model provides the value on improving their interpersonal effectiveness at workplace and in personal life as well.

2019 ◽  
Vol 47 (12) ◽  
pp. 1353-1363 ◽  
Author(s):  
Yolande Piris ◽  
Nathalie Guibert

Purpose The purpose of this paper is to investigate consumers’ variety perception for online grocery assortments and, more generally, to better understand consumers’ attitude toward digital assortments. In particular, this research examines the influence of the organization of products that results from assortment structure and display. Design/methodology/approach Starting from the observation that previous work on traditional assortments is not sufficient to understand consumers’ perceptions and attitudes, the paper adopts a hypothetico-deductive approach and develops four hypotheses. These hypotheses are tested using an experimental approach. Findings This research enables us to see that both attitude and variety perception are affected by the way products are organized on a website. Furthermore, contrary to what the literature on traditional assortments allows one to assume, the assortment corresponding to a more positive attitude is not perceived as being the more varied. As a result, our findings reconsider the link between variety perception and consumer assortment evaluation for digital assortments. Research limitations/implications The work is based on data collected for only one product category. It would be interesting to explore other categories also, to determine if the structure of the assortment and variety perception have stable effects. Practical implications The results inform retailers that they must carefully design the display of their digital assortments. If a retailer wants to enhance variety perception, the authors recommend using an assortment organized by brand, or presenting all the products together. If, instead, the goal is to encourage a positive attitude, the retailer should opt for assortments sorted by attribute or that present all products together. Originality/value This research adopts a new orientation on assortment perception and evaluation, considering the specificities involved in digitizing assortments. In addition, this research studies a real product category and puts respondents in experimental conditions close to reality.


2015 ◽  
Vol 31 (6) ◽  
pp. 30-32

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – New sustainable business can be stimulated by a combination of principles that strengthen the purpose, autonomy and mastery of employees. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2020 ◽  
Vol 25 (1) ◽  
pp. 9-12
Author(s):  
Brenda Frederiks

Purpose In the Netherlands, as in England, concerns exist about the extent of and frequency with which freedom-restricting measures are applied. The view is that use of these measures needs to decrease. The purpose of this paper is to outline new legislation that is expected to come into force in the Netherlands in 2020. Design/methodology/approach This paper provides a description of legislation entering into force on 1 January 2020. Findings Many of the new legislation’s practical implications remain unclear, including the definition of involuntary care. Research limitations/implications The new legislation will start being monitored directly after coming into force, and only then the authors will make out what works well and what does not. Practical implications Introducing new legislation on coercion is not sufficient. Careful implementation of the legislation is important, including the way it defines involuntary care. Originality/value In 2020, the Netherlands is introducing new legislation on involuntary care for people with an intellectual disability. This includes a definition of involuntary care.


2018 ◽  
Vol 32 (1) ◽  
pp. 307-336 ◽  
Author(s):  
Muhammad Bilal Farooq ◽  
Charl de Villiers

Purpose The purpose of this paper is to examine the competition between accounting sustainability assurance providers (ASAPs) and non-accounting sustainability assurance providers (NASAPs), and how this competition influences the institutionalization of the evolving field of sustainability assurance. Design/methodology/approach An interpretivist research methodology, guided by an institutional work perspective, is used to analyze interviews with 15 SAPs and 35 sustainability reporting managers (SRMs) in Australia and New Zealand. Findings ASAPs prefer to use International Standard on Assurance Engagements 3000 (ISAE3000), because it is well recognized in the profession, adheres to ASAPs’ regulatory requirements, and mirrors their financial audit methodologies. This preference influences ASAPs’ institutional work as they compete against NASAPs and how they institutionalize sustainability assurance. ASAPs’ institutional works include presenting sustainability assurance as similar to a financial audit, arguing in support of a single provider for financial audits and sustainability assurance, and undermining NASAPs and their preferred sustainability assurance standard, AA1000 Assurance Standard (AA1000AS), by appealing to senior management. In comparison, NASAPs promote AA1000AS as a specialist standard among SRMs, emphasizing the standard’s sustainability enhancing qualities and its flexibility, while discrediting ASAPs and ISAE3000 as out of touch with sustainability objectives. Research limitations/implications A new conceptual model is constructed that can be used in institutional work research. Practical implications The accounting profession is encouraged to consider more flexible, innovative methods in new assurance markets. This involves using new assurance standards as well as developing specialist standards for new forms of assurance. Regulation over sustainability assurance could be helpful, but regulators should be careful not to stifle competition in this evolving field. Originality/value This paper examines how competition between ASAPs and NASAPs influences the institutionalization of sustainability assurance. The paper offers a new model for the analysis of institutional work, which could be used by researchers, new insights into the emerging field of sustainability assurance, as well as a figure and discussion that clarifies the broader implications of the findings.


2015 ◽  
Vol 33 (3) ◽  
pp. 299-314 ◽  
Author(s):  
Richard Grover ◽  
Christine Grover

Purpose – The purpose of this paper is to review what is known about obsolescence and its causes, and provide a critique of how it is reflected in valuations. Design/methodology/approach – The method has been to review the literature on obsolescence to examine the main causes and whether there are approaches that can identify the vulnerability of buildings to the business models they are designed to satisfy becoming outmoded. Findings – Obsolescence is an inherent part of the way in which market economies function as new competitors disrupt established business models. Investors need better methods to evaluate the risk that obsolescence poses to their portfolios. Practical implications – Obsolescence can result in significant unpredicted losses of value. Originality/value – Much of the literature on obsolescence treats it in the same way as depreciation without recognising its unpredictable nature. The paper explores alternative approaches to how obsolescence might be measured.


2015 ◽  
Vol 12 (1) ◽  
pp. 34-54 ◽  
Author(s):  
Ivo De Loo ◽  
Stuart Cooper ◽  
Melina Manochin

Purpose – This paper aims to clarify what ‘narrative analysis’ may entail when it is assumed that interview accounts can be treated as (collections of) narratives. What is considered a narrative and how these may be analyzed is open to debate. After suggesting an approach of how to deal with narrative analysis, the authors critically discuss how far it might offer insights into a particular accounting case. Design/methodology/approach – After having explained what the authors’ view on narrative analysis is, and how this is linked with the extant literature, the authors examine the socialisation processes of two early career accountants that have been articulated in an interview context. Findings – The approach to narrative analysis set out in this paper could help to clarify how and why certain interpretations from an interview are generated by a researcher. The authors emphasise the importance of discussing a researcher’s process of discovery when an interpretive approach to research is adopted. Research limitations/implications – The application of any method, and what a researcher thinks can be distilled from this, depends on the research outlook he/she has. As the authors adopt an interpretive approach to research in this paper, they acknowledge that the interpretations of narratives, and what they deem to be narratives, will be infused by their own perceptions. Practical implications – The authors believe that the writing-up of qualitative research from an interpretive stance would benefit from an explicit acceptance of the equivocal nature of interpretation. The way in which they present and discuss the narrative analyses in this paper intends to bring this to the fore. Originality/value – Whenever someone says he/she engages in narrative analysis, both the “narrative” and “analysis” part of “narrative analysis” need to be explicated. The authors believe that this only happens every so often. This paper puts forward an approach of how more clarity on this might be achieved by combining two frameworks in the extant literature, so that the transparency of the research is enhanced.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David Smith

Purpose The authors wanted to find out what characteristics leaders required to inspire their employees during times of crisis Design/methodology/approach The study was conducted in the Philippines after the Government declared the enhanced community quarantine (ECQ) in March, 2020. The authors found 155 participants (69% female) aged from 21 to 67 years old with an average of 37 from various sectors. The participants filled in online surveys with open-ended questions. The most important one was: “What traits or behaviors did your leaders exhibit during this crisis that were helpful to you and the organisation?” Qualitative analysis was used. Findings The authors divided the best qualities into three groups: The first was “attending to the person”; the second was “taking charge and showing the way”; the third was “sustaining the spirit”. Originality/value The authors felt their paper was important because it looked at employees’ perspectives, which was rare in earlier research. It also had practical implications, they said.


Author(s):  
Liisa Mäkelä ◽  
Anna-Maija Lämsä ◽  
Suvi Heikkinen ◽  
Jussi Tanskanen

Purpose The purpose of this paper is to explore if an expatriate’s career situation at the level of the couple (single career couple (SCC)/dual career couple (DCC)) is related to the expatriate’s work-to-personal-life conflict (WLC) and if the expatriate’s gender is related to WLC. The authors also investigate if the level of WLC is different for men and women in a DCC or SCC (interaction). Design/methodology/approach The study was conducted among 393 Finnish expatriates who were in a relationship and were working. A moderated hierarchical regression was utilized in the data analysis. Findings Gender or DCC/SCC status was not separately related to WLC but an interaction effect between gender and a couple’s career status on WLC was significant. In DCC couples, women experienced more WLC than men. In SCC couples, women experienced less WLC than men. Practical implications The findings indicate that organizations should develop practices to support both DCCs and SCCs, for instance, by providing mentors for expatriates and their family members, or through organizing family events for company employees. Couples should also negotiate their roles and responsibilities in both the personal life and work-life spheres before moving abroad and also during the time they live abroad, especially women involved in a DCC and men involved in an SCC. Originality/value This is the first study focusing on expatriates’ WLC that simultaneously takes account of how the gender and career situation of the couple are related to it.


2018 ◽  
Vol 26 (3) ◽  
pp. 290-305 ◽  
Author(s):  
Dirk P. Snyman ◽  
Hennie Kruger ◽  
Wayne D. Kearney

PurposeThe purpose of this paper is to investigate the lemming effect as a possible cause for the privacy paradox in information security.Design/methodology/approachBehavioural threshold analysis is used to test for the presence of the lemming effect in information security behaviour. Paradoxical behaviour may be caused by the influential nature of the lemming effect. The lemming effect is presented as a possible cause of the privacy paradox.FindingsThe behavioural threshold analysis indicates that the lemming effect is indeed present in information security behaviour and may lead to paradoxical information security behaviour.Practical implicationsThe analysis of the lemming effect can be used to assist companies in understanding the way employees influence each other in their behaviour in terms of security. By identifying possible problem areas, this approach can also assist in directing their information security education endeavours towards the most relevant topics.Originality/valueThis research describes the first investigation of the lemming effect in information security by means of behavioural threshold analysis in practice.


Info ◽  
2014 ◽  
Vol 16 (5) ◽  
pp. 1-18 ◽  
Author(s):  
Ewan Sutherland

Purpose – The purpose of this paper is to consider extending the Porter “five forces” model for business strategy to encompass nonmarket actions in the telecommunications sector. Design/methodology/approach – The Porter five forces model is reviewed in terms of a heavily regulated sector, examining each force in turn, with examples of the use by market players of lobbying and litigation to affect market outcomes. Findings – The “five forces” model is a useful tool in analysing advocacy, lobbying and litigation by players in a heavily regulated market. Practical implications – The extension opens the way to research in a number of areas to examine issues of structure and strategy, effectiveness in coupling market and nonmarket strategies. Originality/value – Business strategy is infrequently analysed in the telecommunications sector and only rarely considers lobbying and litigation. This article provides a framework for such analyses and opens up new areas of research.


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