Exploring determinants of pre-training motivation and training effectiveness: a temporal investigation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amitabh Deo Kodwani ◽  
Manisha Kodwani
Keyword(s):  
Training Program ◽  
Structural Equation ◽  
Training Effectiveness ◽  
Equation Modeling ◽  
Sampling Frame ◽  
Content Type ◽  
Business Context ◽  
Training Motivation ◽  
Managerial Level ◽  
And Training

PurposeThe present study is an attempt to extend previous findings and examine the role of the trainer's reputation, training nomination and training reputation on pre-training motivation and training effectiveness in a business context.Design/methodology/approachThe authors hypothesized that trainer reputation, training nomination and training reputation would affect pre-training motivation; and that pre-training motivation would act as a mediator between these three variables and training effectiveness. The sample is constituted by 251 managerial-level employees at a large firm in India who completed pre-training and post-training surveys. These data were then analyzed using structural equation modeling and other inferential techniques.FindingsThe results suggested that self-nomination positively influences pre-training motivation. Similarly, positive training and trainer reputations also affect pre-training motivation. Pre-training motivation mediates the relationship between trainer reputation, training nomination, training reputation and training effectiveness.Research limitations/implicationsThe method bias and measurement error cannot be ruled out. The data were collected from employees in a single firm via self-reports, and, ceteris paribus, it would be advantageous to broaden the sampling frame to cover multiple organizations with data collected using more than one methodology. However, the temporal lag of 45 days used herein between collecting predictor data and criterion data can reasonably be expected to have mitigated this problem to some extent.Practical implicationsThe findings regarding the reputation suggest that what trainees know or what they believe they know about the trainer or the training program they are going to attend will have a significant impact on their pre-training motivation, and subsequently on the training effectiveness. It is also essential to understand how trainees get information about training. Most often, this information travels through various informal channels and passes through many people, and thus trainees may get inadequate or incorrect information about the training program and the trainer.Originality/valuePrevious research indicates that only a small proportion of training actually gets transferred to the job (Mackay, 2007). This study augments the literature by putting forward empirical evidence that could be leveraged by firms' senior management teams pursuant of optimizing investments in the training of employees.

Conflict, individual satisfaction with team, and training motivation

2016 ◽  
Vol 22 (3/4) ◽  
pp. 223-239 ◽  
Author(s):  
Michele N. Medina
Keyword(s):  
Structural Equation ◽  
Business Students ◽  
Cognitive Conflict ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Content Type ◽  
Training Motivation ◽  
Upper Level ◽  
The Relationship ◽  
And Training

Purpose This paper aims to investigate the mediating effect of an individual’s satisfaction with the team between conflict and training motivation. This study provides understanding regarding how the type of conflict within a team can influence an individual’s team experience which can, in turn, influence that individual’s training motivation and impact future teams. Design/methodology/approach Data were collected from 498 upper-level business students engaged in a team project. Structural equation modeling examined the serial mediation relationship between perceived diversity, conflict (affective and cognitive), individual satisfaction with the team and training motivation (learning and transfer). Findings Individual satisfaction with the team partially mediates the relationship between affective conflict and both training motivation dimensions, and fully mediates the relationship between cognitive conflict and both training motivation dimensions. Practical implications To encourage future participation in teams, managers should explore ways to increase an individual’s satisfaction, such as increasing the cognitive conflict by incorporating diversity within teams and reducing the affective conflict within teams. Likewise, by increasing an individual’s satisfaction with the team, managers can increase both the motivation to learn and transfer new knowledge. Originality/value This paper illuminates the role that an individual’s satisfaction with the team has between conflict and training motivation. Moreover, this paper demonstrates that more research on an individual’s satisfaction with the team is needed.

The contingent effects of coopetition on new product development under dual institutional interactions: evidence from China

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hao Shen ◽  
Yu Gao ◽  
Chuan Liu ◽  
Xiangru Chen
Keyword(s):  
Product Development ◽  
New Product Development ◽  
Structural Equation ◽  
New Product ◽  
Government Support ◽  
Equation Modeling ◽  
Institutional Environments ◽  
Dual Nature ◽  
Content Type ◽  
Business Context

Purpose Integrating the coopetition perspective with institutional theory, this study aims to determine how balanced patterns (BPs) and combinative patterns (CPs) of coopetition impact firms’ new product development (NPD) and how these effects are contingent on the various types of interactions between firms and the institutional environments in which they are embedded. Design/methodology/approach To test the hypotheses, 303 firms in China were surveyed. Based on the responses, the proposed model was estimated using structural equation modeling and hierarchical regression analysis. Findings The findings indicate that CP of coopetition enhances NPD but a BP of coopetition impedes NPD. Further, the results suggest that obtaining government support positively moderates the effect of the CP on NPD but negatively moderates the effect of the BP. Conversely, influencing government policy negatively moderates the effect of the CP but positively moderates that of the BP on NPD. Research limitations/implications The findings indicate that different patterns of inter-firm coopetition may have different effects on NPD, thus, providing a holistic and dynamic understanding of the contingent value of coopetition for NPD. The findings also suggest that the complex effects of coopetition on NPD are influenced by institutional interactions, introducing further contingencies to the process of coopetition-based innovation. Practical implications This study provides guidelines for managers seeking to fully understand and capitalize on the dual nature of coopetition: they should be cautious about the different patterns of competition – cooperation interaction and manage their interactions with institutional environments to increase the benefits and avoid the potential damage that different types of coopetition may bring. Originality/value This study offers direct insights into the balanced nature of coopetition and opens up an avenue for further exploration of the specific effects of cooperation dominance and competition dominance on firm performance in the business-to-business context. Moreover, the proposed contingency model offers a potential interface between institutional and coopetition research on NPD in marketing and strategic fields.

Fostering innovation in public organizations in Thailand

2015 ◽  
Vol 23 (4) ◽  
pp. 528-544 ◽  
Author(s):  
Patthera Suwannathat ◽  
Pasu Decharin ◽  
Anupap Somboonsavatdee
Keyword(s):  
Structural Equation ◽  
Public Organizations ◽  
Strategic Orientation ◽  
Equation Modeling ◽  
Content Type ◽  
Management Commitment ◽  
Potential Factors ◽  
Successful Innovation ◽  
Managerial Level ◽  
Policy Solutions

Purpose – The purpose of this paper is to bring together the mutual perspectives of the “employee” and “client” dimensions of the factors that contribute to innovation in public organizations. Design/methodology/approach – The potential factors in nurturing innovation in public organizations are identified through the literature review. Structural equation modeling (SEM) was used to develop the models. Data collection and quantitative analysis were used to explore and understand each determinant. The models were evaluated at the managerial level by both “employee” and “client”. Findings – Findings reveal that management commitment is the essential factor that drives strategic orientation to boost innovation. This can be explained using three finalized models. Research limitations/implications – This paper explores only the domestic factors of the classifications. The results may not be generalizable to other countries in the region. Practical implications – Thoroughly understanding the factors influencing successful innovation in public organizations contributes to greater satisfaction of the needs and requirements of citizens. Originality/value – This paper offers novel models of the organizational culture of public organizations seeking innovative policy solutions.

Training transfer intention and training effectiveness

2017 ◽  
Vol 25 (5) ◽  
pp. 839-860 ◽  
Author(s):  
Abdullah Al-Swidi ◽  
Mohammed Al Yahya
Keyword(s):  
Learning Style ◽  
Structural Equation ◽  
Group Analysis ◽  
Training Transfer ◽  
Training Programme ◽  
Training Effectiveness ◽  
Critical Determinant ◽  
Content Type ◽  
Males And Females ◽  
And Training

Purpose The purpose of this study is to further the current research on the topic of the intention to transfer training and training effectiveness by examining the gender-related training intention and work behaviour differences. Design/methodology/approach To assess the gender-related behavioural differences, a quantitative approach using surveys from employees in Saudi universities. Using the structural equation modelling multi-group analysis approach, this study analysed the data collected from 389 individuals, comprising 186 males and 153 females. Group invariance analysis was conducted before the hypotheses were tested. Findings The results showed that learning style and supervisor support are critical determinants of training transfer intention and the latter is critical determinant of training effectiveness across samples of males and females. Moreover, the variance explained by the model in the male sample was found to be more than that of the female sample. Interestingly, males are found to be different than females in their perception that the training effectiveness is determined by the learning style. Practical implications Findings suggest that both the learning style of employees should be considered when designing a training programme and a proper support to employees should be provided by their supervisors to get the best of training investment. This may guide decision-makers to enhance training effectiveness. Originality/value The majority of the studies concerning training effectiveness has overlooked its antecedents and much in-depth scholarly research endeavours are still required. This study attempted to provide valuable insights of the antecedents and consequences of training transfer intention and how this structure differs between males and females in a developing country context.

Innovation orientation and its relationship with business performance: moderating role of firm size

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rayees Farooq ◽  
Sandeep Vij ◽  
Jaspreet Kaur
Keyword(s):  
Firm Size ◽  
Structural Equation ◽  
Business Performance ◽  
Equation Modeling ◽  
National Capital Region ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
National Capital ◽  
Managerial Level ◽  
The Relationship

Purpose The study aims to test the relationship between innovation orientation (INO) and business performance. It also explores the moderating effect of firm size on the relationship between INO and business performance. Design/methodology/approach A purposive sample of 278 firms (manufacturing and service) was taken from the National Capital Region and the Punjab state of India. The survey questionnaire was administered to two to three managerial-level employees from each of the 278 firms. Exploratory and confirmatory factor analyses were used to validate the INO and business performance scales. The hypotheses were tested using multi-group moderation analysis and structural equation modeling. Findings The study shows that INO has a significant positive effect on business performance. The results have indicated that firm size (based on the number of employees) moderates the relationship between INO and business performance. However, firm size (based on investment) does not moderate the relationship between INO and business performance. Originality/value The study is an attempt to synthesize the fragmented results testing innovation–performance relationship using firm size as a moderator on the relationship between INO and business performance and provides insights for both academicians and practitioners.

Does the hierarchical position of the buyer make a difference? The influence of perceived adaptive selling on customer satisfaction and loyalty in a business-to-business context

2014 ◽  
Vol 29 (5) ◽  
pp. 364-373 ◽  
Author(s):  
Sergio Román ◽  
Pedro Juan Martín
Keyword(s):  
Customer Satisfaction ◽  
Structural Equation ◽  
Equation Modeling ◽  
Content Type ◽  
Adaptive Selling ◽  
Business Context ◽  
Wide Range ◽  
Hierarchical Position ◽  
Relational Outcomes ◽  
Business To Business

Purpose – The first purpose of this research is to analyze the influence of adaptive selling, as perceived by customers, on customer satisfaction – both with the salesperson and the company – and loyalty to the supplier. In addition, this study aims to examine to what extent the organizational position occupied by the buyer moderates the results obtained (i.e. satisfaction and loyalty) as a consequence of a salesperson’s adaptive selling behavior. Design/methodology/approach – Data obtained from a survey of organizational buyers from a wide range of industries are analyzed through structural equation modeling. Findings – Findings from the study indicate that perceived adaptive selling significantly increases satisfaction with the salesperson, satisfaction with the supplier and loyalty to the supplier while controlling for length of the buyer–seller relationship. In addition, these effects are stronger when the contact person at the buying company is the general manager as opposed to the purchasing manager. Originality/value – Despite today’s emphasis on relationship selling, the research on the consequences of adaptive selling has employed primarily sales-related criteria (e.g. sales, quota). This is the first study to analyze the influence of adaptive selling on several customer relational outcomes in a business-to-business context and to analyze the moderating influence of the hierarchical position of the buyer.

How salespersons induce trust between consumers and retailers

2015 ◽  
Vol 43 (12) ◽  
pp. 1104-1125 ◽  
Author(s):  
Molka Abbes ◽  
Alain Goudey
Keyword(s):  
Structural Equation ◽  
Well Being ◽  
Product Distribution ◽  
Measurement Scale ◽  
Equation Modeling ◽  
Content Type ◽  
Brick And Mortar ◽  
Key Dimensions ◽  
Managerial Level

Purpose – Although there is existing research investigating trust itself, there is a need for research on the concept of trust, specifically in retail environments. The purpose of this paper is to identify specific the dimensions of the concept of trust with retailing and to note impactful antecedents as activators for managers to secure long-term business. Design/methodology/approach – The authors propose a multi-dimensional measurement scale of trust that is examined through a structural equation modeling the connections between the determinants of the concept and its various features. Findings – This research has identified two new key dimensions for trust, specific to the well-being retailing context: customer/salesperson relationship and customer/sales environment relationship. Hence, this research primarily highlights the role of the salesperson and advice in establishing and sustaining the customer-retailer trust relationship. Practical implications – On the managerial level, this research helps further an advanced relational approach in the area of consumer product distribution by paying particular attention to building and developing a trust-based relationship. This research may serve as a “handbook” for any retailer looking to establish and sustain a durable relationship with their customers. Originality/value – The paper adapts the concept of trust in the specific context of brick-and-mortar retailing and tests it thanks to a quantitative study in the field of well-being retailing. The paper uses empirical data to establish original indications regarding: new relevant dimensions for trust in a retailing context that could be used by shop managers to develop a better comprehension of trust and impactful antecedents of trust in a retailing context that could be activated by shop managers to enhance trust regarding their shops.

Structural equation modeling of lean manufacturing practices in a developing country context

2019 ◽  
Vol 30 (1) ◽  
pp. 122-145 ◽  
Author(s):  
Fayiz Dahash Shrafat ◽  
Mohammad Ismail
Keyword(s):  
Structural Equation Modeling ◽  
Lean Manufacturing ◽  
Structural Equation ◽  
Statistical Processing ◽  
Equation Modeling ◽  
Significant Implication ◽  
Sampling Frame ◽  
Statistical Process ◽  
Content Type ◽  
Lean Practices

PurposeThe purpose of this paper is to empirically examine lean manufacturing (LM) practices and to quantify their impact on business performance (BP), with particular emphasis on the mediating role of operational performance (OP) in deriving the BP benefits commonly linked with LM. It also seeks to identify those lean practices most appropriate for application.Design/methodology/approachEmpirical data on LM practices were collected using a structured survey questionnaire. The sampling frame was Jordanian companies registered and listed by the Amman Chamber of Commerce. In total, 500 questionnaires were distributed among 300 companies and a total of 249 completed questionnaires were eligible for statistical processing, a response rate of 49.8 percent. Invalid questionnaires were eliminated, leaving 228 usable. The theoretical relations were tested by structural equation modeling.FindingsAlthough the results of the statistical analysis indicate a positive and significant impact of implementing LM practices on both OP and BP, they also show that the various LM practices did not receive equal recognition among the organizations surveyed. The most commonly adopted lean principles were found to be total preventive maintenance, statistical process control and housekeeping 5S.Research limitations/implicationsOther lean practices have not been considered as a dimension in this study. However, it opens new avenues of investigation relevant to lean practices.Practical implicationsThe most significant implication of the study is that managers in manufacturing firms should place more emphasis on LM practices when developing strategies for leveraging performance. The study shows that the LM approach contributes to BP when LM practices are simultaneously implemented.Originality/valueThe originality of this study lies in the new context in which it was conducted. The study adds value by investigating the implementation of LM practices which have been transferred from developed to developing countries and by empirically examining their impact on key performance indicators within the Jordanian manufacturing sector.

Enhancing employee innovativeness and job performance through a culture of workplace innovation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohsin Khan ◽  
Rampalli Prabhakara Raya ◽  
Rajeesh Viswanathan
Keyword(s):  
Job Performance ◽  
Structural Equation ◽  
Working Environment ◽  
Equation Modeling ◽  
Original Research ◽  
Major Step ◽  
Content Type ◽  
Workplace Innovation ◽  
It Organizations ◽  
Managerial Level

PurposeThe creative employees with innovative ideas tend to engage with the latest technologies and the needed organizational processes for the survival of the companies. The culture of workplace innovation (WIP) causes, strengthens, sustains and incentivizes employee performance to enhance employee innovativeness. This paper explores as to what employees perceive on and how to go about WPI; the study of the perception of knowledge professionals about nature, extent, the association and the outcomes of workplace innovation, therefore, assumes importance.Design/methodology/approachKnowledge professionals were surveyed to collect data regarding workplace innovation. And 481 collected responses were analyzed to infer the results and employed structural equation modeling (SEM) to validate the proposed research model. The results of the reliability and validity tests show that the proposed model has satisfactory psychometric properties.FindingsThe present study looked into how culture facilitates WPI and enhances employee innovativeness and performance. The level of trust between employees and organizations has to be very high, and the organization has to have a close-knit working environment to ensure that organizations remain in the market retaining their market standing. This is so particularly in the context of today's global scenario where organizations have access to technologies, and technologies have changed the way we live, consume and meet people. The success of an organization depends on the culture of the organization.Research limitations/implicationsThe study has certain constraints. Foremost, the sample collected comprises a good percentage of entry and middle managerial level employees while the proportion of senior managerial level employees is relatively less. In a way, it represents the actual population, as in general, the senior managers make a very less percentage in information technology (IT) organizations.Practical implicationsTo accomplish the goal of marinating high performing and innovative organizational workforce, the policymakers and the management of organizations should adopt an employee-centric approach by employing nontechnical innovation at the workplace, namely WPI. The results of this study pronounce the same. The more favorable the culture of an organization, the more likely the employee thrives and continues in it. Hence, the major step from the employer side could be to develop and maintain a supportive and constructive organizational culture.Originality/valueThe value of this original research lies in the understanding of the literature reviewed that it is the first survey of its kind done in India, and it helps the Indian IT organizations and knowledge professionals to understand that the WPI enhances employee innovativeness and job performance.

scholarly journals The influence of social interactions on senior customers’ experiences and loneliness

2018 ◽  
Vol 30 (8) ◽  
pp. 2773-2790 ◽  
Author(s):  
Haiyan Song ◽  
Levent Altinay ◽  
Ning Sun ◽  
Xuan Lorna Wang
Keyword(s):  
Hong Kong ◽  
Social Interactions ◽  
Structural Equation ◽  
Target Population ◽  
Equation Modeling ◽  
Future Research ◽  
Sampling Frame ◽  
Third Places ◽  
Public Places ◽  
Content Type

Purpose This study aims to use the theory of third places to understand how different kinds of social interactions in small hospitality businesses, such as restaurants and cafes, can enhance senior customers’ experiences and alleviate their loneliness. Design/methodology/approach The target population of this study were Hong Kong residents of age 60 or older. The sampling frame comprised respondents who visited a Cha Chaan Teng (i.e. a Hong Kong-style tea restaurant) more than once a year. The authors distributed 500 questionnaires and collected 411 valid responses in 2016. They used structural equation modeling for data analysis. Findings The results show that social interactions (service manner and need identification) with employees and other customers have a positive effect on senior customers’ experiences, while the service manner of employees reduces senior customers’ loneliness. Originality/value This study demonstrates the respective contributions of social interactions with employees and those with other customers to enhancing senior customers’ experiences and alleviating their loneliness. This study’s findings may provide a foundation for future research into the relationships between social interactions, customer experience and loneliness in third places (that are, informal public places that offer individuals opportunities to escape from home and the workplace and to enjoy voluntary conversation, entertainment and gatherings). Further, this study also demonstrates the specific role and importance of the hospitality industry in addressing a contemporary social problem in the form of seniors’ loneliness.

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