scholarly journals Is it possible to share tacit knowledge using information and communication technology tools?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Delio Ignacio Castaneda ◽  
Paul Toulson
Keyword(s):  
Tacit Knowledge ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Text Messaging ◽  
Explicit Knowledge ◽  
Knowledge Workers ◽  
Content Type ◽  
Information And Communication ◽  
Ict Tools ◽  
The Uk

Purpose This study aims to determine whether it is possible to use information and communication technology (ICT) tools to share tacit knowledge. Few studies have considered this subject, and they have reported both the ineffectiveness and effectiveness of ICT tools for sharing tacit knowledge. Design/methodology/approach In this study, the participants comprised 217 knowledge workers from New Zealand and researchers who attended a knowledge management conference in the UK. In all, 59% of the sample was men and 41% women. The research model compared the scores of knowledge workers in two categories of ICT, those that allow dialogue and those that do not, in relation to knowledge sharing in organizations. The instrument used a Likert scale with five levels of response. Findings It was found that not all ICT technologies let tacit knowledge to be shared, but those ICT that facilitate dialogue, for example, text messaging and video conferences. Emails did not facilitate the exchange of tacit knowledge. Research limitations/implications It is suggested to replicate the study with different countries to evaluate the role of culture in the communication of tacit knowledge. Practical implications An implication for practitioners based on this study is that email should not be the preferred mode for transferring knowledge between an organization and their workers. This mode is adequate for the exchange of explicit knowledge, but it has a limited capacity for transferring tacit knowledge. Thus, organizations may increase the use of audio and video tools to transfer electronically tacit knowledge. Interaction or socialization may facilitate the understanding and internalization of tacit knowledge by workers. Originality/value This study contributed to understand the reason for contradictory results from previous research. ICT tools are effective to share tacit knowledge when they facilitate dialogue. Results also support practitioners about how to obtain more effective exchange of tacit knowledge in organizations.

Wisdom

2003 ◽  
Vol 20 (3-4) ◽  
pp. 83-104
Author(s):  
Mohamad Fauzan Noordin
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Golden Age ◽  
Information Society ◽  
Knowledge Workers ◽  
Knowledge Society ◽  
Executive Information Systems ◽  
Information And Communication ◽  
Knowledge Hierarchy ◽  
Muslim Scholars

The levels of knowledge hierarchy (i.e., data, information, knowledge, and wisdom), are described in the Qur’an, the ahadith, and the literature produced during Islamic civilization’s Golden Age. They also have been discussed by western and non-Muslim scholars. However, while implementing and using information and communication technology (ICT), only the first three levels are currently being explored and utilized. Wisdom has not been discussed to any great extent. ICT has designed systems to assist us and has improved our life and work. However, such tools as decision-support systems and executive information systems comprise only data, information, and knowledge. Comprehensiveness does not guarantee the possession of wisdom. Taking things apart is knowledge; putting things together is wisdom. Muslim scholars of the Golden Age analyzed data, drew relationships and interpreted data to create information, identified and determined the pattern to represent knowledge, and understood the foundational principles for the patterns to implement wisdom. Wisdom must be included if ICT is to be complete. People, organizations, and the nation must strive for wisdom as the ultimate goal: from an information society to a knowledge society to a wisdom society, and from information workers to knowledge workers to wisdom workers.

Reconsidering the digital divide: an analytical framework from access to appropriation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yvonne Ai-Chi Loh ◽  
Arul Chib
Keyword(s):  
Digital Divide ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Analytical Framework ◽  
Factor Analyses ◽  
Content Type ◽  
Comprehensive Index ◽  
Different Types ◽  
Information And Communication ◽  
Methodological Problems

PurposeThis paper presents a framework to measure the digital divide by considering a more comprehensive index of information and communication technology (ICT) predictors. The authors also address the conceptual and methodological problems in the digital divide field, given that its focus has been shifted from technological access to higher-order divides over the years. The proposed framework is hypothesized and tested in the context of unemployed and underemployed residents in Singapore.Design/methodology/approachThrough a quantitative survey, 302 unemployed and underemployed workers were asked what ICT “access”, “usage” and “appropriation” meant to them. Factor analyses were deployed to identify the underlying, granular dimensions of ICT access, usage and appropriation.FindingsThe factor analyses revealed an interesting breakdown of the main factors of ICT access, usage and appropriation. The authors found that one's purpose for which technology is accessed, used and appropriated determines how each of the levels of ICT assets is defined. Thus, the authors propose new operational definitions for ICT access, usage and appropriation based on the analyses.Originality/valueThis study aims to provide a more robust measure of the digital divide from access, capabilities to outcomes. The authors hope that this framework, besides complementing current digital divide models, can be applied to different types of participants.

Impact of Infrastructure Barriers on Electronic Government Implementation

2021 ◽  
Vol 38 (4) ◽  
Author(s):  
Mosleh Zeebaree ◽  
Saman Sattar ◽  
Goran Yousif Ismael ◽  
Abdulkhaleq Nader Qader ◽  
Musbah Aqel
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Electronic Government ◽  
Government Services ◽  
Critical Success ◽  
Government Sector ◽  
Spare Time ◽  
Information And Communication ◽  
Ict Tools ◽  
Societal Problems

Electronic government (e-government) in its simplest form can mean utilizing information and communication technology (ICT) tools to give services to citizens. With the enormous benefits that e-government gives to government and societies, it still faces obstacles and challenges. Therefore, there are always a number of critical success and risk factors associated with e- Government implementation. In this modern life, data is a huge item that should be ace so as to enhance the competitive power of an association. Various uses of Information and Communication (ICT) in some domestic governments made it become apparent. Nonetheless, indeed, ICT didn’t have a worthy impact on the productivity of government sector. A lot of governments all throughout the globe are presenting e-government as inclusion to their process on the most proficient method to spare time and costs, enhance assistance and raise productivity and adequacy of public sector. Along these lines, the distinguishing proof of e-government has been the highest need for all administration offices. Nonetheless, the appropriation of e-government is confronting a great deal of boundaries and difficulties, for example, technological, institutional, national and societal problems that should be repair and think cautiously by any pondering government's appropriation. This paper further states the methodical analysis to recognize the infrastructural barriers that affects the execution of e-government services. It would also create a record of potential tactics that would made e-government services execution successful.  

Empirical evaluation of basic Information and Communication Technology (ICT) skills of final year students of Federal College of Education (Technical), Omoku

2021 ◽  
Vol 27 (2) ◽  
Author(s):  
Onyedimekwu Okechi ◽  
Oruan K. Memoye
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Research Result ◽  
Research Work ◽  
Empirical Evaluation ◽  
College Of Education ◽  
Basic Information ◽  
Ict Skills ◽  
Information And Communication ◽  
Ict Tools

This research work titled “Empirical Evaluation of Basic Information and Communication Technology (ICT) Skills of Final Year Students of Federal College of Education (Technical), Omoku” used UNESCO ICT-Competency Framework for Teachers version 3, 2018 as a conceptual framework to assess basic ICT skills and competency level of students. It employed evaluative survey design using questionnaire as the instrument of data collection, designed and administered to all the 51 Part-Time final year students. Analysis of the research result using SPSS Version 20 shows that 4 (7%) of the students lack basic ICT skills, 13 (25%) of them are average in the use of ICT tools and 14 (27%) of them have above average ICT skills. A mean of 3.7 shows that 74% of the students agree that their ICT Instructors possesses the requisite professional skills and competencies to teach. Since 25% of the students can averagely use ICT tools, the researcher recommends that the Government should implement the Monitory and Evaluation of its huge investment in ICT in Education by making sure ICT Facilities are used for teaching and learning in schools.

Innovative ICT Applications in Transport and Logistics

2013 ◽  
pp. 2150-2163
Author(s):  
Mark Goh ◽  
Kym Fraser
Keyword(s):  
Supply Chain ◽  
Public Sector ◽  
Case Studies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Provider ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Information And Communication ◽  
Ict Tools

This chapter examines the applications of innovative information and communication technology (ICT) applications in transport and logistics in Asia. Specifically, the authors examine two case studies of how a Logistics Service Provider (LSP), and a public sector agency based in Asia who acts as a regulator of ports and maritime services and facilities have effectively used ICT tools and applications to their advantage and how this has shaped the innovation landscape of the supply chain in Asia.

Improving the Educational Effectiveness of MOOCs by Using Web-Based Information and Communication Technology

2016 ◽  
pp. 186-201 ◽  
Author(s):  
Bhavik Pathak
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Business Models ◽  
Online Courses ◽  
Educational Effectiveness ◽  
Educational Models ◽  
Web Based ◽  
Online Retailers ◽  
Information And Communication ◽  
Ict Tools

Massive Open Online Courses (MOOCs) have proved their cost effectiveness in extending the reach of the traditional classroom education to thousands of learners across the globe. However, many questions have been raised regarding the educational effectiveness of these MOOC models. In particular, the lack of personalization, social interactions, and credibility have been cited as some of the most important factors that create uncertainties regarding the viability of the MOOC based educational models. In the last couple of decades, Web-based businesses including online retailers, electronic marketplaces and online portals have successfully integrated information and communication technology (ICT) led initiatives and evolved to become viable business models. The focus of this chapter is to analyze the challenges of the current MOOC based educational models and suggest how they can adopt ICT tools to transform into MOOC 2.0 - the next generation of MOOCs.

The effect of information and communication technology on economic output

2019 ◽  
Vol 18 (2) ◽  
pp. 229-242
Author(s):  
Keshmeer Makun ◽  
Swastika Devi
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Output Growth ◽  
Empirical Literature ◽  
Small Island ◽  
Content Type ◽  
Economic Output ◽  
Long Run ◽  
Fiji Islands ◽  
Information And Communication

Purpose Information and communication technology (ICT) appears to play an indispensable task in influencing and directing the growth process of several developing countries. The spread of ICT in the South Pacific region including Fiji has facilitated faster and smother business in different sectors of the economy such as banking, education, transport and tourism. The purpose of this paper is to contribute to empirical literature and explore the effect of ICT on economic output, both in the short run and long run in the Fiji Islands. Design/methodology/approach The economic analysis was conducted using data from 1990 to 2016, improved framework of Solow (1956) and the autoregressive distributed-lag bounds approach to cointegration. Findings from the study and economic standpoint, the ICT is indeed important. The analysis shows an indication of long-run cointegration relationship among the variables for the two indicators of ICT. From the analysis, it is also observed that the two ICT indicators have a statistically significant and positive effect on output with coefficient ranging from 0.04 to 0.06. Research limitations/implications These results extend the ICT literature by providing support for it in case of a small developing island economy. The study highlights that while the two proxies of ICT are important for long term output growth, besides broad money and capital stock, the principal technology contributor is a mobile cellular subscription in Fiji Islands. Practical implications The policymakers need to work diligently to not only enhance ICT related infrastructure but also focus on better services and communication in different sectors of the economy. The efficient use of present technologies such as 3-G and 4-G is crucial and must be connected and made available to other smaller islands of Fiji. Originality/value The recent study has focused on the contribution of ICT on small island developing country, relative to large developing or developed countries. Furthermore, the author examined the contribution of two indicators of ICT using Solow (1956) augmented framework.

Linking transformational leadership with employees’ engagement in the creative process

2019 ◽  
Vol 42 (7) ◽  
pp. 837-858 ◽  
Author(s):  
Mohammad Tahlil Azim ◽  
Luo Fan ◽  
Md. Aftab Uddin ◽  
Munshi Muhammad Abdul Kader Jilani ◽  
Sumayya Begum
Keyword(s):  
Developing Countries ◽  
Transformational Leadership ◽  
Organizational Climate ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Creative Process ◽  
Self Efficacy ◽  
Content Type ◽  
Technology Firms ◽  
Information And Communication

Purpose Given that individual creativity is a critical element to achieving organizational competitiveness, the purpose of this study is to attempt to investigate how transformational leadership (TL) drives employee creative process engagement (CPE) by improving their creative self-efficacy (CSE). Design/methodology/approach Analysis has been performed based on 194 responses from information and communication technology firms using a cross-sectional survey design. The study follows a deductive research approach to test the hypotheses. It uses SmartPLS2 and IBM SPSS 21 for a structural equation model. Findings The investigation finds that TL significantly predicts CPE, and CSE partially mediates the TL–CPE relationship. The result demonstrates that TL shapes an organizational climate conducive to the employees’ CPE by building employees’ self-efficacy. Research limitations/implications The study sample was drawn from a single sector of the Bangladeshi economy. The sampling design represents a limitation, for which the findings cannot be broadly generalized. Replications and augmentations of the study in various industrial areas will help test the robustness and generalizability of the discoveries. Practical implications TL and CPE are desirable organizational outcomes across all cultures. From a practical standpoint, the outcomes demonstrate that TL is linked to CPE and CSE among information and communication technology employees. This study extends the appropriateness of CSE into Asian countries. Notably, it provides additional insight into a contemporary TL model that can unequivocally impact leadership development in the Bangladeshi information and communication technology firms. Managers or chief executive officers in the small and medium enterprises are expected to exhibit TL attributes by designing a supportive organizational climate that will motivate employees to exhibit creative activities. Social implications TL transforms employees’ psychological state to get them to engage in creative processes, benefiting the organizational stakeholders by their unconventional creative behavior. The TL-driven innovative outcome through employees’ CPE contributes to the development of social well-being. Originality/value This paper adds significance to the extant literature regarding the determinants of the mediating impact of CSE on TL and CPE from the viewpoints of information and communication technology firms, particularly from developing countries, such as Bangladesh. It also contributes to reconcile the findings of the previous studies around the globe in both developed and developing countries.

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