Logistics service providers’ engagement in disaster relief initiatives

2017 ◽  
Vol 9 (3/4) ◽  
pp. 269-291 ◽  
Author(s):  
Alessandra Cozzolino ◽  
Ewa Wankowicz ◽  
Enrico Massaroni
Keyword(s):  
Service Providers ◽  
Disaster Relief ◽  
Humanitarian Logistics ◽  
Content Type ◽  
Logistics Service ◽  
Disaster Relief Operations ◽  
Logistics Service Providers ◽  
Logistics Services ◽  
Relief Operations ◽  
Humanitarian Supply Chain

Purpose The purpose of this paper is to explore the contribution of logistics service providers’ (LSPs) initiatives to disaster relief and how LSPs are engaged with humanitarian sector. In recent years, the importance of logistics services in disaster relief operations and the capacity of LSPs to improve humanitarian supply chain management have become an increasingly interesting topic for both professionals and academics. Design/methodology/approach This research follows a qualitative approach based on multiple case studies. Findings The current research, after considering the differences and similarities among collaboration, cooperation and coordination and underlining how crucial these mechanisms are in the humanitarian context, explains the contribution of LSPs to relief operations alongside humanitarians. Research limitations/implications There has been increased interest in humanitarian logistics on the part of international academic and professional communities. This study constitutes a first exploratory step in the research to build a platform for benchmarking analysis of logistics services that aims to ensure the effective implementation of social responsibility principles. Practical implications The managerial implications arising from the research offer a range of current responsible actions from which strategic and operative directions to contribute can be derived. Originality/value Humanitarian logistics represents a crucial field in logistics management. This paper addresses the innovative socially responsible initiatives undertaken by the main international LSPs in the area of humanitarian logistics.

scholarly journals Collaborative relationships between logistics service providers and humanitarian organizations during disaster relief operations

2016 ◽  
Vol 6 (2) ◽  
pp. 118-144 ◽  
Author(s):  
Jennifer Bealt ◽  
Jair Camilo Fernández Barrera ◽  
S. Afshin Mansouri
Keyword(s):  
Decision Making ◽  
Service Providers ◽  
Disaster Relief ◽  
Collaborative Partnerships ◽  
Content Type ◽  
Logistics Service ◽  
Humanitarian Organizations ◽  
Disaster Relief Operations ◽  
Logistics Service Providers ◽  
Relief Operations

Purpose – The purpose of this paper is to explore barriers and benefits of establishing relationships between humanitarian organizations (HOs) and logistics service providers (LSPs) in order to improve humanitarian disaster relief operations (DROs). The perceptions of a variety of actors are explored to determine key factors which influence collaboration. Design/methodology/approach – This study comprises of qualitative and quantitative methodological approaches. A comprehensive literature review was undertaken alongside an online survey with a variety of respondents. Descriptive statistics, data visualization and qualitative data analysis were implemented to analyse survey results. A follow-up survey and interviews with LSPs validated the results. Findings – The research presents the opinions of a variety of actors involved in DROs and reveals barriers which affect HO/LSP collaboration. Explanations for these barriers and possible solutions to mitigate them are disclosed. The findings also uncover gaps between research and practice; providing new insights into behaviour in the humanitarian field. Practical implications – The authors provide an in-depth understanding of the barriers and challenges faced in this field and suggest a reevaluation of corporate decision making in order to increase trust between LSPs and HOs. The authors identify future research topics including the impact of donors and military organizations on HO decision making, and analysis of variables which may affect the formation of collaborative partnerships. Originality/value – The authors introduce a unique empirical insight into the perspectives of HOs, LSPs and academics and offers suggestions for mitigating the numerous barriers associated with successful collaborative partnerships between HOs and LSPs.

Using containers as storage facilities in humanitarian logistics

2014 ◽  
Vol 4 (2) ◽  
pp. 286-307 ◽  
Author(s):  
Ayşenur Şahin ◽  
Mustafa Alp Ertem ◽  
Emel Emür
Keyword(s):  
Disaster Relief ◽  
Real Life ◽  
Humanitarian Logistics ◽  
Earthquake Risk ◽  
Content Type ◽  
Disaster Relief Operations ◽  
Security Planning ◽  
Relief Operations ◽  
Real Earthquake ◽  
Storage Facilities

Purpose – The purpose of this paper is to investigate the use of freight containers to store relief items instead of operating a permanent warehouse building. Design/methodology/approach – A mathematical model is developed to determine the location and quantity of containers as well as the type and amount of relief supplies to store in order to investigate the practicality of using freight containers for storage. The model is tested using earthquake risk data, estimates of population under risk, and the distances between cities. An experimental study is performed using Turkish Prime Ministry Disaster and Emergency Management Presidency (abbreviated as AFAD in Turkish) data for total number of relief supplies. Findings – Considering the earthquake risk of possible locations, the results of the study indicate the target locations for containers. The idea of using containers as storage facilities helped beneficiaries to be reached within a short distance and in an efficient way. Research limitations/implications – The presented model is not implemented in real life disaster relief operations even if it is tested with real earthquake risk, demand and distance data. Practical implications – To apply this model in practice, the container locations within cities should be determined and managerial operations such as maintenance, environmental, and security planning have to be considered. Originality/value – This study presents the first analysis of three sub-topics’ intersection: warehousing, pre-positioning in disaster relief, and containerization. To the best of authors’ knowledge, containers have not been considered for storage of relief items in humanitarian logistics before.

Outsourcing in humanitarian logistics – status quo and future directions

2020 ◽  
Vol 50 (4) ◽  
pp. 403-438 ◽  
Author(s):  
Timo Gossler ◽  
Tina Wakolbinger ◽  
Christian Burkart
Keyword(s):  
Conceptual Framework ◽  
Delphi Study ◽  
Service Providers ◽  
Humanitarian Logistics ◽  
Future Research ◽  
Research Gaps ◽  
Content Type ◽  
Five Dimensions ◽  
Logistics Service ◽  
Logistics Service Providers

PurposeOutsourcing of logistics has great importance in disaster relief. Aid agencies spend several billion US dollars every year on logistics services. However, the concept of outsourcing has not been established adequately in literature on humanitarian logistics, leading to a fragmented view of the practice. This paper provides a holistic perspective of the concept by constructing a conceptual framework to analyze both practice and research of outsourcing in humanitarian operations. Based on this analysis, we explore future trends and identify research gaps.Design/methodology/approachThe paper is based on a structured review of academic literature, a two-round Delphi study with 31 experts from aid agencies and a complementary full-day focus group with twelve experts from aid agencies and logistics service providers.FindingsThe paper systemizes the current practice of outsourcing in humanitarian logistics according to a conceptual framework of five dimensions: subject, object, partner, design and context. In addition, it reveals ten probable developments of the practice over the next years. Finally, it describes eight important research gaps and presents a research agenda for the field.Research limitations/implicationsThe literature review considered peer-reviewed academic papers. Practitioner papers could provide additional insights into the practice. Moreover, the Delphi study focused on the perspective of aid agencies. Capturing the views of logistics service providers in more detail would be a valuable addition.Originality/valueThe paper establishes the academic basis for the important practice of outsourcing in humanitarian logistics. It highlights essential research gaps and, thereby, opens up the field for future research.

Applying the Delphi method to determine best practices for outsourcing logistics in disaster relief

2019 ◽  
Vol 9 (3) ◽  
pp. 438-474 ◽  
Author(s):  
Timo Gossler ◽  
Ioanna Falagara Sigala ◽  
Tina Wakolbinger ◽  
Renate Buber
Keyword(s):  
Best Practices ◽  
Delphi Method ◽  
Delphi Study ◽  
Service Providers ◽  
Disaster Relief ◽  
Humanitarian Logistics ◽  
Future Research ◽  
Content Type ◽  
Logistics Service Providers ◽  
Outsourcing Logistics

Purpose The purpose of this paper is to determine best practices of aid agencies for outsourcing logistics to commercial logistics service providers (LSPs) in disaster relief. Moreover, it evaluates the application of the Delphi method for research in humanitarian logistics. Design/methodology/approach The paper is based on a two-round Delphi study with 31 experts from aid agencies and a complementary full-day focus group with 12 experts from aid agencies and LSPs. Findings The study revealed 12 best practices for outsourcing logistics in disaster relief and a compilation of more than 100 activities for putting these practices into action. Experts consider a proper balance between efficiency and compliance, a detailed contract and a detailed service request most important. Additionally, the Delphi method was found to be a promising technique for research on humanitarian logistics. Research limitations/implications By critically examining the Delphi method, this study establishes the basis for a wider application of the technique in the field of humanitarian logistics. Furthermore, it can help to prioritize future research as the ranking of practices reflects the priorities of practitioners. Practical implications The paper provides guidance to practitioners at aid agencies in charge of outsourcing logistics. Originality/value This research is one of the first in the field of humanitarian logistics to apply the Delphi method. Moreover, it addresses the lack of literature dealing with approaches for building successful cross-sectoral partnerships.

scholarly journals Outsourcing of humanitarian logistics to commercial logistics service providers

2019 ◽  
Vol 9 (1) ◽  
pp. 47-69 ◽  
Author(s):  
Ioanna Falagara Sigala ◽  
Tina Wakolbinger
Keyword(s):  
Selection Criteria ◽  
Service Providers ◽  
Humanitarian Logistics ◽  
Content Type ◽  
Logistics Service ◽  
Humanitarian Organizations ◽  
Logistics Service Providers ◽  
The Usa ◽  
Managerial Implications ◽  
Context Specific

Purpose The purpose of this paper is to empirically explore the potential of outsourcing of humanitarian logistics activities to commercial logistics service providers (LSPs) throughout the different disaster phases. The authors identify incentives for initiating outsourcing of humanitarian logistics activities to commercial logistics providers, humanitarian logistics activities to be outsourced and selection criteria for partners. Design/methodology/approach This study is based on empirical data collected by interviewing 12 practitioners from commercial LSPs and 12 practitioners from humanitarian organizations (HOs). A review of related literature guided this research. Findings This research shows that incentives for initiating outsourcing engagements, partner selection criteria and activities to be outsourced are changing throughout the different disaster phases. A number of research propositions are presented. Research limitations/implications This research constitutes a first step towards the goal of a comprehensive analysis of humanitarian logistics outsourcing throughout the different disaster phases. The authors collected data from practitioners and large organizations based mainly in Europe and the USA. Hence, insights from national and local organizations of other parts of the world are missing. Practical implications This research provides a deeper understanding of outsourcing of humanitarian logistics activities. As the main implication for practice, the research suggests a strategic use of outsourcing during the three disaster phases. The authors acknowledge that business objectives, risks, stakeholder agendas and requirements, as well as costs play a vital and changing role for outsourcing decision-making during the three disaster stages. The managerial implications arising from the research can provide support to commercial LSPs and HOs that initiate or develop strategic outsourcing relationships. Originality/value This study covers the gap in the humanitarian literature related to context-specific factors of outsourcing in humanitarian logistics by empirically investigating the phenomenon. This is one of the first studies that empirically investigate the potential of outsourcing of humanitarian logistics activities throughout the disaster phases.

Humanitarian supply chain management: modeling the pre and post-disaster relief operations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sachin Agarwal ◽  
Ravi Kant ◽  
Ravi Shankar
Keyword(s):  
Mathematical Model ◽  
Supply Chain ◽  
Facility Location ◽  
Disaster Relief ◽  
Evacuation Planning ◽  
Content Type ◽  
Disaster Relief Operations ◽  
Relief Operations ◽  
Humanitarian Supply Chain ◽  
Post Disaster

Purpose This study proposed a mathematical model for decision-making in the pre- and post-disaster phases. This research aims to develop a mathematical model for three important fields in the context of humanitarian logistics; stock prepositioning, facility location and evacuation planning in the humanitarian supply chain (HSC) network design. Design/methodology/approach This study applied three optimization techniques; classical approach (CA), pattern search algorithm (PSA) and Genetic Algorithm (GA) to solve the proposed mathematical model. The proposed mathematical model attempts to minimize the total relief items supply chain cost and evacuation chain cost of the HSC. A real case study of cyclone Fani, 2019 in Orissa, India is applied to validate the proposed mathematical model and to show the performance of the model. Findings The results demonstrate that heuristic approach; PSA performs better and optimal solutions are obtained in almost all the cases as compared to the GA and CA. Research limitations/implications This study is limited to deterministic demands in the affected regions, and different scenarios of the disaster events are not considered. Social implications The finding reveals that the proposed model can help the humanitarian stakeholders in making decisions on facility location, relief distribution and evacuation planning in disaster relief operations. Originality/value The results of this study may offer managerial insights to practitioners and humanitarian logisticians who are engaged in HSC implementation.

Lessons from the humanitarian disaster logistics management

2020 ◽  
Vol 27 (4) ◽  
pp. 1455-1473 ◽  
Author(s):  
Mohammad Asif Salam ◽  
Sami A. Khan
Keyword(s):  
Disaster Relief ◽  
Humanitarian Logistics ◽  
Logistics Management ◽  
Military Establishment ◽  
Content Type ◽  
Disaster Relief Operations ◽  
Disaster Logistics ◽  
Relief Operations ◽  
The Military

PurposeThe purpose of this study is to draw lessons for logistics management in humanitarian disasters, using the earthquake in Haiti as a case study. In Haiti, there were problems with the logistical response. This study investigates the humanitarian logistics challenges faced by various stakeholders in Haiti during the disaster-relief operations.Design/methodology/approachIn this exploratory case study, the central methodology used was data triangulation. Data triangulation involved interviews with respondents grouped into three categories, non-governmental organizations (NGOs), the military establishment and the governmental agencies. Prominence is given to the common themes expressed by each group. These common themes are then compared to the themes of other groups to identify opportunities and problems for future disaster relief operations.FindingsThe study indicates that there is a clear gap in terms of how the humanitarian efforts were coordinated between different actors. Lack of civil–military cooperation and coordination was one of the findings from the interviews, and many of the resources and initiatives were overlapping or redundant. Timeliness and efficiency need to be at the forefront of all planning and would result in more saved lives and reduced human suffering. The key goal of humanitarian logistics stipulates is to form connections and relationships, which was well illustrated through the informants' interviews. It was found that organizing different stakeholders/actors to work together by sharing processes and distribution channels demands a vision that goes beyond logistics management. Government agencies, the military establishment, NGOs, locals and victims need to collaborate to create a synergy in generating solutions that are tailored to the shock of the disaster in the first place.Research limitations/implicationsThe current study relies on a single case study approach as disaster scenarios are unique in terms of their impact, magnitude, timing and location. Despite these limitations, this study provides a detailed account of the logistical challenges in dealing with the disaster that took place in Haiti. The logistics-related lessons learned from this case study should be carefully applied in other settings, taken into consideration contextual differences.Practical implicationsOne important aspect of measuring efficiency for any commercial logistics system is key performance indicators (KPIs) that indicate how well the firm is doing in managing its inbound and outbound operations. From a practical standpoint, the Haiti case raised a challenging concern with regard to how to measure the performance of humanitarian disaster logistics. This is a starting point to understand the dynamics of disaster system efficiency and logistics interplay and offers a few lessons to improve the resource availability in the case of future emergencies.Originality/valueThis study lays the groundwork for future researchers to explore and debrief on the topic once disaster relief draws to a close and time has allowed logisticians and relief workers to analyze the response mechanisms used in disasters.

Logistics service characteristics and supply chain priorities for freight management

2014 ◽  
Vol 27 (2) ◽  
pp. 236-266 ◽  
Author(s):  
Jorge Alberto Durán Encalada ◽  
François Bernard Duhamel
Keyword(s):  
Supply Chain ◽  
Service Providers ◽  
Content Type ◽  
Logistics Service ◽  
Chain Analysis ◽  
Logistics Service Providers ◽  
Logistics Services ◽  
The One ◽  
The Cost ◽  
Supply Chain Analysis

Purpose The purpose of this paper is to examine how the type of logistics services required by firms is related to the freight characteristics, and to the cost and other dimensions of the services in Mexico. Design/methodology/approach The authors conducted an exploratory study using Anova analysis and correlations, on the basis of a sample of 266 freight movements in Mexico, in order to test two main hypotheses. Findings The authors found an association between some logistics services, according to their level of customization, with the freight characteristics, and a positive relation of those customized services with security and reliability, on the one hand, and a negative relation with cost of the services, on the other hand. Research limitations/implications Size of the sample and some subjective measures of logistics services performance. Practical implications For shipping companies to be aware of existing limitations of Mexican logistics service providers in relation to customizing their services and the attributes associated with these services. This knowledge will contribute to firms' better planning of their freight movements. Originality/value Authors extend the supply chain analysis considering logistics variables variables such as freight characteristics, logistics services requirements, and the firms’ priorities for contracting these services, such as cost and other attributes.

scholarly journals Environmental alignment between logistics service providers and shippers – a supply chain perspective

2020 ◽  
Vol 31 (3) ◽  
pp. 575-605
Author(s):  
Maria Huge-Brodin ◽  
Edward Sweeney ◽  
Pietro Evangelista
Keyword(s):  
Supply Chain ◽  
Stakeholder Theory ◽  
Success Factors ◽  
Service Providers ◽  
Three Dimensional ◽  
Content Type ◽  
Study Approach ◽  
Logistics Service ◽  
Sustainable Logistics ◽  
Logistics Service Providers

PurposeVarious suggested paths for greening logistics and supply chains often address the specific perspectives of single supply chain actors. Drawing on stakeholder theory, the purpose of this paper is to develop a deeper understanding of the alignment between logistics service providers (LSPs) and shippers in the context of adopting more environmentally sustainable logistics practices.Design/methodology/approachWith a case study approach, a dual perspective is taken in which both LSPs and shippers were researched. The cases comprise eight LSPs and six shipper companies in Sweden, Italy and Ireland. Information was first analysed in relation to levels of environmental awareness, customer requirements and provider offerings and critical success factors (CSFs) and inhibitors. In a second step, the findings were analysed using stakeholder theory.FindingsLSPs demonstrate higher ambition levels and more concrete offerings compared to shippers' requirements for green logistics services. Paradoxically, customers are an important CSF and also an inhibitor for both LSPs and shippers. Both LSPs and shippers perceive financial factors and senior management priorities as important CSFs. The application of stakeholder theory helps to illuminate the importance of the many secondary stakeholders vs that of one or a relatively small number of primary stakeholders.Originality/valueThe three-dimensional analysis of environmental alignment between LSPs and shippers reinforces existing knowledge and provides new insights. A novel use of stakeholder theory in a supply chain context underlines its usefulness in research of this kind.

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