Gaining customer centric understanding of retail displays for future innovations

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Signe Mørk Madsen
Keyword(s):  
Network Theory ◽  
Decision Process ◽  
Design Methodology ◽  
Actor Network Theory ◽  
Limited Resources ◽  
Technological Innovations ◽  
Display Design ◽  
Content Type ◽  
Retail Display ◽  
Practical Implications

PurposeThe aim of this research is to provide insights for future display design through understanding the processes of sensemaking of retail displays in digitised retail.Design/methodology/approachThe research applies media elicited interviews and engages thematic analysis to understand agency and advance mental models of retail display. Actor Network Theory (ANT) is engaged to flatten the ontology to traverse digital and physical realms as well as more semiotic sources.FindingsThe article presents a system comprising sensemaking processes of displays in digitised retail and traces the blending traits of physical and digital displays labelling an emerging display terminology applicable across realms.Research limitations/implicationsThe participating retail concepts' limited resources for technological innovations plus the customers all being local and recruited through the physical store represent this study's limitations.Practical implicationsThe developed system reveals a process for abandoning the familiar but obsolete understanding of retail displays to replace it with new insights to support the judgement and decision process for designing innovative future displays with a customer centric logic.Originality/valueThe article is novel in flattening the ontology of retail displays to fit an organisational interface perception of the link between customer and retailer.

SMEs and adoption of innovative technologies

2020 ◽  
Vol 36 (10) ◽  
pp. 25-28
Keyword(s):  
Risk Management ◽  
Small Businesses ◽  
Management Strategy ◽  
Design Methodology ◽  
Reading Time ◽  
Technological Innovations ◽  
Risk Management Strategy ◽  
Content Type ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Exploiting new technological innovations can help increase the competitiveness of small businesses. But considerable risks are often involved in adopting such technologies. Knowledge risks are especially significant and it is imperative that firms become cognizant of such risks so that appropriate countermeasures can be devised and implemented as part of an effective risk management strategy. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. 

Using critical realism in critical accounting research – a commentary by two ANTs

2019 ◽  
Vol 33 (3) ◽  
pp. 655-665 ◽  
Author(s):  
Jane Baxter ◽  
Wai Fong Chua
Keyword(s):  
Network Theory ◽  
Design Methodology ◽  
Critical Realism ◽  
Actor Network Theory ◽  
Actor Network ◽  
Content Type ◽  
Accounting Research ◽  
Methodological Choices ◽  
Critical Realist ◽  
The Social

PurposeThe purpose of this paper is to respond to Modell’s arguments regarding the relative usefulness of critical realist philosophy in relation to actor-network theory.Design/methodology/approachThe authors outline the challenges in applying critical realism to critical accounting. The authors then consider Modell’s criticisms of actor-network theory, providing a counterargument highlighting the methodological choices distinguishing actor-network theory from critical realism.FindingsThe authors argue that critical realism, whilst providing an interesting addition to the critical accounting research project, confronts challenges disentangling intransitive and transitive forms of knowledge. Actor-network theory is presented as a way of examining accounting practices as local associations, providing practical opportunities to study (the assembly of) “the social”.Research limitations/implicationsMethodological diversity is to be explored, acknowledging the ontological politics of our choices.Originality/valueThis paper is an original commentary contributing to critical accounting research.

The use of activity theory and actor network theory as lenses to underpin information systems studies

2018 ◽  
Vol 20 (2) ◽  
pp. 191-206 ◽  
Author(s):  
Monica Nehemia-Maletzky ◽  
Tiko Iyamu ◽  
Irja Shaanika
Keyword(s):  
Information System ◽  
Activity Theory ◽  
Network Theory ◽  
Design Methodology ◽  
Actor Network Theory ◽  
Actor Network ◽  
Content Type ◽  
Postgraduate Students ◽  
Interpretive Approach ◽  
Systems Studies

PurposeThis study aims to examine how both activity theory (AT) and actor network theory (ANT) can be complementarily applied in information system (IS) studies.Design/methodology/approachThe interpretivist approach was followed, within which the qualitative methods were used. Existing literature was gathered as data. The analysis was done by following the interpretive approach.FindingsBased on the analysis and discussion, a guide for complementary use of both AT and ANT in IS studies was developed. The guide is divided into two parts, which helps to achieve the objectives of the study: complimentary use of AT and ANT in an IS study and order-of-use of both theories in a study, as depicted in the framework.Originality/valueThis study is original in that it has not previously been published in part or full. The results of the study is intended to be of value to both IS postgraduate students and researchers.

A study using a graphical syntax for actor-network theory

2014 ◽  
Vol 27 (2) ◽  
pp. 110-128 ◽  
Author(s):  
Emile Silvis ◽  
Patricia M. Alexander
Keyword(s):  
Network Theory ◽  
Health Information System ◽  
Actor Network Theory ◽  
Essential Elements ◽  
Future Research ◽  
Actor Network ◽  
Content Type ◽  
Black Boxes ◽  
Computer Based ◽  
Practical Implications

Purpose – Actor-network theory (ANT) is considered to be both a theoretical position and a methodology. ANT has been the centre of vigorous debates regarding its ontological viewpoint but has also been found to have some drawbacks as a methodology. The purpose of this paper is to use a graphical syntax for ANT to describe the development and implementation of a health information system (IS) in order to assess whether the graphical syntax improves the use of ANT as a methodology. Design/methodology/approach – An extensive example derived from a case study, describing the development and implementation of an electronic patients’ records system, is illustrated using this graphical syntax. This serves to makes the actors, translations and black boxes in the case visible. Findings – The syntax is found to help the researcher to conceptualise the research, to highlight assumptions as black boxes and to follow the actor but above all it encourages the researcher to understand the translations being made between actors and to make them explicit. Hence the syntax is found to assist at the analytical phases of a research project. The graphic syntax found to address the criticisms identified for ANT as an IS research methodology. Research limitations/implications – The proposed graphical syntax assists researchers who use ANT as a methodology. Use of the syntax in education is also foreseen to be practical. The evaluation of ANT-gs in the paper provides an argument for its use but a more reliable argument would be made by collating and analysing feedback from independent modellers who actually use the graphical syntax. This is an important part of future research. Practical implications – The visualisation of the actor-network provided by ANT-gs provides a relatively simple representation while at the same time it makes key ANT concepts explicit. This is expected to address the issue of superficial understanding of ANT and selective use of its constructs; it makes the actor-network boundaries immediately visible. Thus the paper proposes that ANT-gs will be useful both by IS researchers and as an educational tool but future research is required to verify both these practical implications. The development of a computer-based modelling tool based on this syntax is proposed to facilitate effective and efficient modelling. Originality/value – This paper proposes a unique tool to support ANT as a methodology. Its use encourages the researcher to focus on constructs that are essential elements of ANT and, by making each of the translation instances explicit, it strengthens the analysis in a way that is true to the view of ANT as a sociology of translation.

scholarly journals Challenges in the implementation of lean manufacturing in the wood and furniture industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Falah Abu ◽  
Muhamad Zameri Mat Saman ◽  
Jose Arturo Garza-Reyes ◽  
Hamed Gholami ◽  
Norhayati Zakuan
Keyword(s):  
Lean Manufacturing ◽  
Design Methodology ◽  
Current Trend ◽  
Limited Resources ◽  
Furniture Industry ◽  
Content Type ◽  
Knowledge Resources ◽  
Body Of Knowledge ◽  
Human Attitude ◽  
Practical Implications

PurposeThis study analyses the challenges in implementing lean manufacturing (LM) in the wood and furniture industry. In order to facilitate the smooth implementation of LM practices in this industry, the challenges in terms of its deployment need to be analysed and observed.Design/methodology/approachRealizing this importance, this study proposes a model, using PLS-SEM, which focusses on dealing with the challenges faced in the implementation of lean in the wood and furniture industry. The model consists of ten challenges that were determined based on a survey involving 46 SMEs companies in Malaysia.FindingsThe findings revealed that the implementation of LM is significantly affected by three main issues, namely: knowledge, resources and culture and human attitude. Furthermore, the analyses also highlighted four dominant challenges which are related to culture and human attitude issues – lack of employee commitment, lack of senior management's interest and support, difficult to implement, and LM is viewed as “current trend”. Overall, the ability to deal with the challenges involving factors of knowledge and culture and human attitude determines the success of LM implementation, especially in companies that have limited resources.Practical implicationsThis study would help wood and furniture SMEs, government agencies, professional bodies and academics to better understand the challenges when implementing LM practices.Originality/valueOverall, this study aims at investigating the relationships between the three challenges to better promote LM in the scope under study. Therefore, several activities were proposed to overcome the abovementioned challenges and subsequently contribute to the current body of knowledge.

Domain theory and method theory in management accounting research

2014 ◽  
Vol 27 (8) ◽  
pp. 1308-1338 ◽  
Author(s):  
Kari Lukka ◽  
Eija Vinnari
Keyword(s):  
Conceptual Framework ◽  
Network Theory ◽  
Design Methodology ◽  
Management Accounting ◽  
Actor Network Theory ◽  
Domain Theory ◽  
Content Type ◽  
Theoretical Contribution ◽  
Accounting Research ◽  
Conceptual Clarification

Purpose – The purpose of this paper is to distinguish two roles of theories, domain theory and method theory, and examine their relationships in management accounting research. Are these two roles explicitly distinguished in management accounting studies? Can this be achieved in an unambiguous manner? Where do ambitions for theoretical contribution lie in management accounting studies that employ method theories? Design/methodology/approach – The authors develop a conceptual framework for analysing possible relationships between domain theories and method theories in studies and illustrate the theoretical arguments with examples from management accounting studies employing Actor-Network Theory (ANT) as their method theory. Findings – There can be various types of relationships between domain theories and method theories, and the theoretical ambition of the analysed studies typically focused on domain theories. However, ambiguity can exist with regard to the location of a study's theoretical ambition. Both domain theories and method theories tend to be moving fields, and their interaction can add to this feature. Research limitations/implications – The suggested conceptual clarification assists in the reconciliation of extreme perspectives that relate to management accounting and theory. It will also help researchers to systematically design their own work and evaluate that of others. An increased understanding of how a field develops as a result of interaction with method theories might perhaps alleviate concerns regarding the value of mobilizing the latter. Originality/value – The analysis contributes to the on-going debate on the value and effects of employing method theories, or theoretical lenses, in management accounting research.

In defence of critical realism: a reply to Baxter and Chua and Andrew and Baker

2020 ◽  
Vol 33 (3) ◽  
pp. 666-674
Author(s):  
Sven Modell
Keyword(s):  
Network Theory ◽  
Design Methodology ◽  
Critical Realism ◽  
Actor Network Theory ◽  
Social Critique ◽  
Actor Network ◽  
Content Type ◽  
Accounting Research ◽  
Conceptual Discussion

PurposeThis is a reply to the commentaries by Baxter and Chua (2020) and Andrew and Baker (2020) on a paper previously published in this journal.Design/methodology/approachThis is a conceptual discussion that further clarifies the differences between critical realism (CR), actor–network theory (ANT) and traditional Marxist thought as a basis for critical accounting research.FindingsThe relative merits of CR as a basis for critical accounting research are further elucidated in the light of the criticisms raised in the commentaries. In particular, the discussion of its role as a counterweight to the legacy of empiricism that hampers the possibilities of advancing radical social critique and emancipation is further developed.Research limitations/implicationsThe paper clarifies what CR can and cannot do for the critical accounting project and how it may be further developed as a vehicle for emancipation.Originality/valueThe paper extends the debate about what critical accounting research is and could be.

Rethinking democratizing potential of digital technology

2020 ◽  
Vol 18 (1) ◽  
pp. 140-156
Author(s):  
Luyue Ma
Keyword(s):  
Network Theory ◽  
Digital Technology ◽  
Science And Technology Studies ◽  
Design Methodology ◽  
Actor Network Theory ◽  
Theoretical Framework ◽  
Technological Determinism ◽  
Content Type ◽  
Theoretical Perspectives ◽  
The Social

Purpose The purpose of this paper is to examine how the shifting conceptualization of the democratizing potential of digital technology can be more comprehensively understood by bringing in science and technology studies (STS) perspectives to communication scholarship. The synthesis and discussion are aiming at providing an interdisciplinary theoretical framework for comprehensively understand the democratizing potential of digital technology, and urging researchers to be conscious of assumptions underpinning epistemological positions they take when examining the issue of democratizing potential of digital technology. Design/methodology/approach The paper is a constructive literature review that synthesizes and integrates existed literature from communication and STS on the democratizing potential of digital technology. The author attempts to bridge theoretical perspectives from communication and STS by identifying core arguments and debates around key concepts and discussing potential implications of different epistemological positions. Findings Tracing the evolving analytical perspectives of technological determinism, the social construction of technology and actor-network theory, the author argues that researchers should be aware of their underlying epistemological assumptions embedded in relationships among users, technological systems and social factors. Analyzing the contested notion of power in the democratizing potential of digital technology from two contrasting perspectives, the author argues that researchers should recognize both the front end and the back end of digital technology in their analysis. In addition, new challenges of algorithm opacity and accountability in impacting the democratizing potential of digital technology are further discussed. Originality/value This study provides an original interdisciplinary theoretical framework by reviewing and bridging scholarship from communication and STS in examining the democratizing potential of digital technology. Adopting this interdisciplinary theoretical framework helps researchers develop a more nuanced and comprehensive understanding of the democratizing potential of digital technology.

Knowledge risk prevention strategies for handling new technological innovations in small businesses

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Serdal Temel ◽  
Susanne Durst
Keyword(s):  
Small Businesses ◽  
Design Methodology ◽  
Technological Innovations ◽  
Prevention Strategies ◽  
New Developments ◽  
Content Type ◽  
Business Perspective ◽  
Prior Literature ◽  
Conceptual Paper ◽  
Practical Implications

Purpose The purpose of this conceptual paper is to name and categorize risks related to emerging technological innovations and to propose a number of countermeasures. The emphasis is placed on knowledge risks that are grouped under human, organizational and technological spheres and are presented from a small business perspective. Design/methodology/approach The presented paper takes into account the prior literature and the authors’ thoughts and experiences to identify potential knowledge risks and countermeasures. Findings Having a better overview of possible knowledge risks that may emerge in conjunction with the adoption and application of emerging technological innovations can help small businesses to better assess these new developments and their possible upsides and downsides. The proposed risks and countermeasures can also help policymakers as well as other organizations working for or together with smaller businesses to help them maintain and even increase their competitiveness. Practical implications Different implications are suggested for not only managers and employees in small businesses but also other stakeholders working for or with small businesses. Originality/value To the best of the authors’ knowledge, this paper is the first one that focuses on how small businesses can improve their decision-making regarding the adoption of new emerging technological innovation from a knowledge risk perspective.

A holistic and integrated approach to theorizing strategic alliances of small and medium-sized enterprises

2014 ◽  
Vol 20 (6) ◽  
pp. 887-905 ◽  
Author(s):  
Fang Zhao
Keyword(s):  
Strategic Alliances ◽  
Network Theory ◽  
Design Methodology ◽  
Integrated Approach ◽  
Governance Structure ◽  
Social Network Theory ◽  
Theoretical Research ◽  
Content Type ◽  
Novel Approach ◽  
Practical Implications

Purpose – The purpose of this paper is to seek to deliver a new and holistic insight on small- and medium-sized enterprise (SME) strategic alliances in terms of the precursor, motivations, selection, governance structure, outcomes and challenges of strategic alliances of SMEs and the relationships between them. Design/methodology/approach – To better understand the entire process of SME strategic alliances, the author takes a novel approach which is based on a combined perspective of entrepreneurship and innovation, resource-based theory, and social network theory. Findings – The author develops a theoretical model which seeks to conceptualize the antecedents, process, and outcomes of strategic alliances of SMEs and the relationships between them. Research limitations/implications – The conceptual framework provides the directions for future empirical testing and further theoretical research. Practical implications – This study may help managers better understand the importance of an integrated approach to entrepreneurship and innovation, and the process and outcomes of enhancing their entrepreneurship and innovation capacities through strategic alliances. Originality/value – To the author's knowledge, this study is the first of its kind that takes a holistic and integrated approach to study SME strategic alliances.

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