Work-task types, stages, and information-seeking behavior of strategic planners

2019 ◽  
Vol 75 (1) ◽  
pp. 2-23
Author(s):  
Yuelin Li ◽  
Ying Li ◽  
Ying Pan ◽  
Hongliang Han

PurposeThe purpose of this paper is to examine information-seeking behavior (ISB) of strategic planners in enterprise across different work-task types and stages.Design/methodology/approachA case study was conducted in a pharmaceutical company in China, labeled as T Company. One of the authors worked in the department of strategic planning of this company as an intern. The data were collected via participant observation and unstructured in-depth interviews. Open coding was performed to analyze the data.FindingsFour work-task stages were identified: project preparation, gathering, discovery and presentation, and strategy formulation. The results indicate that work-task types, work-task stages, and strategic planners’ work role or position affect their information needs, source selection, and seeking process. Task complexity, task familiarity, and task goal are of the most important task attributes that directly shape strategic planners’ ISB. Work role determines the extent to which strategic planners can access the information of the company. Internal information has priority, but external information is also important when internal information is not sufficient; both are equally important for strategic planning projects. Social media has been a very important channel to access, disseminate and share information. Workshops are an important approach to producing final project reports. Face-to-face discussion and information exchange play a critical role in the formulation of new strategies.Research limitations/implicationsThis is a case study with data collected from only one company in China. Some of the results may not be generalizable. However, it adds new knowledge to ISB research in enterprise, informs people how to provide better information services for strategic planners, and informs MBA education for students’ better information-seeking skills.Originality/valueThough myriad studies on ISB, little research has been done to examine strategic planners’ ISB from a business context, especially taking into account the effect of work-task types and stages.

2013 ◽  
Author(s):  
Petros A. Kostagiolas ◽  
Charilaos Lavranos ◽  
Nikolaos Korfiatis ◽  
Joseph Papadatos

Libri ◽  
2018 ◽  
Vol 68 (3) ◽  
pp. 231-245
Author(s):  
Dan Wu ◽  
Shaobo Liang ◽  
Jing Dong ◽  
Jin Qiu

Abstract This study examined the task type as an important factor in collaborative information seeking activities, devoting special attention to its impacts on collaborative information seeking behavior, awareness and sentiment. Collaborative information search experiments were conducted on a collaborative search system—Coagmento—for three different types of task (informational, transactional and navigational). System log, surveys and semi-structured interviews were used to collect data, with quantitative and qualitative analyses carried out on the data which related to 12 participants in four groups. Quantitative analysis employed SPSS 20, while qualitative analysis was carried out using ATLAS.ti. Through our research, we found that the task types have impact on users’ collaborative information seeking behavior in terms of web page browsing, search and image using, as well as interact with task awareness. A collaborative team approach is more suitable for completing the informational task than transactional and navigational tasks, while the task type also influences the sentiment. Concretely speaking, the transactional task causes more negative emotions.


Author(s):  
Idris Guclu ◽  
Ali Can

Purpose – The purpose of this paper is to determine the information-seeking behaviors of police officers who work in police stations in the context of staying current. Leckie et al.’s (1996) model of the information-seeking behavior of professionals is tested. Design/methodology/approach – A quantitative research design was employed for data collection. The sample includes 642 cases. It is both descriptive and exploratory. Findings – Police officers first rely upon their personal knowledge and experience, then their colleagues and then official documents. On the other hand, they rarely consulted informants, libraries, journals, books, and attendance at conferences as information sources. There were significant differences in the information sources used by police officers based on their gender in the context of staying current. Lastly, the results of this study indicated that service years in policing and the roles in police station were significantly correlated with the information sources used by police officers regarding staying current. Originality/value – This study, being the first, provides a huge theoretical base for future studies. It contributes to the discipline of information science by validating a theoretical model in a different context. In addition, it contributes to public safety by understanding the frontline police officers’ information needs and information-seeking behavior.


2020 ◽  
Vol 12 (2) ◽  
pp. 163-181
Author(s):  
Saeed Pahlevan Sharif ◽  
Navaz Naghavi

PurposeThis study examined the relationship between financial information seeking behavior and financial literacy, as well as the relationship between parents' teaching and behavior with financial information seeking behavior through the factors of the risk information seeking and processing model among youth.Design/methodology/approachA sample of 802 tertiary education students participated in this cross-sectional study. Using covariance-based structural equation modeling, the model was assessed and hypotheses were tested.FindingsThe results revealed that financial information seeking behavior contributed to youth's financial literacy. While parents' sound financial behavior was directly related to seeking financial information, both parents' financial teaching and behavior indirectly, through the risk information seeking process, encouraged youth to actively seek for financial information. Moreover, parents' financial socialization directly and also indirectly through the risk information seeking and processing model explained youth's financial information avoidance. Among the two parts of the risk information seeking and processing model, planned behavior factors played a more salient role than cognitive need for financial information.Originality/valueThis study extends the risk information seeking and processing model by integrating family financial socialization to the model and applies it in the context of consumers' financial behavior. The results improve our understanding of the social and psychological mechanism that drives consumers' financial literacy and decision-making.


2020 ◽  
Vol 69 (8/9) ◽  
pp. 635-652
Author(s):  
Essam Mansour

Purpose The purpose of this paper is attracting attention to the use of information by mosque speechmakers (MSs) in the Islamic and Arabic world, specifically in Upper Egypt. Design/methodology/approach This study used a survey, which was conducted from September to November 2019. A structured questionnaire was designed in Arabic and distributed to the mosques that were chosen as a sample to represent all the mosques of Upper Egypt. The researcher sampled 5% (n = 421) of the total of 8,421 mosques in Upper Egypt. Findings The findings showed the majority of the MSs in Upper Egypt are to be older (from 36 to 60 years, educated [mostly with BA degrees]), married and with an average monthly income over LE 3,500. Almost all MSs were strongly looking for information to make specific/general research, to make a religious lecture and be aware of contemporary events. The most frequently used sources of information by MSs were biographies, books, mass media, references and the Web. Most of the MSs had been using information heavily. The highest percentage of them spent from 7 to 12 h a week searching for information. MSs preferred the use of printed sources of information to those non-print sources. Mobile apps, followed by the Web and information databases were the most significant technological tools used by MSs. MSs’ efficiency level of using English was good and a reasonable number of them indicated that they were not good at speaking other languages, such as French. The home/personal library and the special library were the most important types of libraries used by MSs. The unaffected role of the library to access information, followed by the use of foreign languages to access some sources of information, as well as the use of technology, were the most significant problems faced by MSs when searching for information. Research limitations/implications This paper investigates the topic of MSs’ use of and access to information. This topic, unfortunately, has limited previous research, particularly in the Arabic and Islamic environment. Practical implications This paper provides valuable insight into the information behavior of a very significant client group, namely, MSs. Originality/value Being one of the very few studies conducted on these beneficiaries of information in the Arab and Islamic environment, this study is considered a unique one among several studies conducted in the area of the information-seeking behavior, especially with such a significant group of information users/seekers in such influencing environment in the world. The findings of this study may help in a better understanding of the information-seeking behavior of the MSs.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Romy Menghao Jia ◽  
Jia Tina Du ◽  
Yuxiang Chris Zhao

PurposeLesbian, gay, bisexual, transgender and queer/questioning (LGBTQ+) individuals' health information seeking is an important topic across multiple disciplines and areas. The aim of this systematic review is to create a holistic view of sexual and gender minority individuals' health information seeking reported in multidisciplinary studies, with regard to the types of health information LGBTQ+ individuals sought and information sources they used, as well as the factors influencing their health information seeking behavior.Design/methodology/approachThe review is based on the literature search in 10 major academic databases. A set of inclusion and exclusion criteria was applied to identify studies that provide evidence on LGBTQ+ individuals' health information seeking behavior. The studies were first screened by title and abstract to determine whether they met the inclusion criteria. The full texts of each relevant study were obtained to confirm whether the exclusion criteria were met. The reference lists of the included studies were manually scanned. The relevant information was then extracted from selected articles and analyzed using thematic content analysis.FindingsA seed set of 3,122 articles published between 1997 and 2020 was evaluated, and 46 total articles were considered for further analysis. The review results show that two major categories of health information sought by LGBTQ+ individuals were sexual and nonsexual, which were further classified into 17 specific types. In terms of health information sources, researchers have reported that online resources, interpersonal sources and traditional media were frequently used. Moreover, 25 factors affecting LGBTQ+ individuals' health information seeking were identified from the literature.Originality/valueThrough evidence-based understanding, this review preliminarily bridged the knowledge gap in understanding the status quo of studies on LGBTQ+ individuals' health information seeking and proposed the potential research directions that information science researchers could contribute to this important area.


2015 ◽  
Vol 23 (6) ◽  
pp. 27-29

Purpose – Compares the competencies of managers, working for the same organization, in the UK and Taiwan. Design/methodology/approach – Deploys a comparative analysis of managers using a behavioral event interviewing (BEI) technique. Findings – Concludes that both cultures were highly achievement focused. Notes, however, several marked differences in other behaviors which appear to be cultural in nature. Finds that UK managers demonstrated more interpersonal awareness, and concern for impact, whereas Taiwanese managers were more likely to demonstrate critical information seeking behavior. Research limitations/implications – Warns that interviews in some instances failed to uncover data, with the consequent implications for the use of generic behavioral event interviews internationally. Practical implications – Suggests the idea of organizations’ employing generic “international” competency models and behavioral event interview techniques is problematic. Originality/value – Demonstrates the problems with international competency models through unique access to an organization’s competency model and to managers in two locations.


2018 ◽  
Vol 74 (2) ◽  
pp. 447-460
Author(s):  
Knut Alstad ◽  
Morten Hertzum

Purpose The purpose of this paper is to investigate how often geoscientists use different information sources and how this pattern of source use balances their perceptions of the quality and ease of use of the information sources. Design/methodology/approach The geoscientists at the Geological Survey of Norway were surveyed about their information-seeking behavior. The response rate was 70 percent. Findings The geoscientists primarily relied on web search and colleagues for information. These two information sources were perceived as easy to use, more so than bibliographic databases (GeoRef, Web of Science, and the library database). Bibliographic databases were used infrequently and perceived as yielding poorer quality results than consulting a colleague. The likelihood of using web search and colleagues to find information about a new topic was determined by the ease of using these sources. In contrast, the quality of the resulting information did not determine the frequency with which any of the information sources were used. The geoscientists who spent more time looking for information searched the web more often, had more reservations toward the quality of information obtained from colleagues, and read more journal articles and conference papers. Research limitations/implications Geoscientists’ use of an information source is self-reinforcing and unlikely to increase through improving its quality alone. It should be noted that the study is restricted to one geoscience organization. Originality/value The main reference about the information-seeking behavior of geoscientists is almost three decades old. This study provides an update.


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