The impact of managerial commitment and Kaizen benefits on companies

Purpose – The purpose of this paper is to analyze the effects of both managerial commitment and the professional development of human resources on the benefits obtained from Kaizen implementation at the planning stage in Mexican maquiladora companies. Design/methodology/approach – As part of the methodology, a questionnaire is validated and administered to 423 workers in different companies from the states of Tabasco, Baja California, Sinaloa and Chihuahua. Moreover, a structural equation model is proposed to relate four latent variables: two concerning managerial commitment and the professional development of human resources, and two more related to the kinds of benefits obtained (economic and for human resources). Findings – Results demonstrate that managerial commitment has a direct and positive impact on economic benefits and those for human resources. The major contribution of this study is, however, the determination of dependency measures between these variables. Practical implications – This research contributes to the improvement and change, since the results of the research can be extended to the sustainability of other improvement activities, presenting additional areas for future research, such understanding will increase the likelihood that the results of application of Kaizen are sustained, eliminating waste and improving support within the organization. Finally, this research makes contributions to the field of industrial engineering and management disciplines of engineering and operations management, as it focusses on the improvement of integrated systems of people, materials, information, equipment and energy, these systems they are integral to the modeling of this investigation. Originality/value – This study tests the hypotheses and their relation to the sustainability of Kaizen in time for them to use the analysis technique of structural equations. For the author, this is the first study to determine the causal relationships between the critical success factors and benefits of Kaizen, determining a measure of dependence between them.

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Impact of the Planning from the Kanban System on the Company’s Operating Benefits

Sustainability ◽

10.3390/su10072506 ◽

2018 ◽

Vol 10 (7) ◽

pp. 2506 ◽

Cited By ~ 1

Author(s):

María Mojarro-Magaña ◽

Jesús Olguín-Tiznado ◽

Jorge García-Alcaraz ◽

Claudia Camargo-Wilson ◽

Juan López-Barreras ◽

...

Keyword(s):

Latent Variables ◽

Preliminary Analysis ◽

Structural Equations ◽

Flow Diagram ◽

Value Stream Mapping ◽

Manufacturing Companies ◽

Planning Stage ◽

Planning Phase ◽

Kanban System ◽

The Impact

This article reports a model regarding the structural equations of the impact of the planning phase and the benefits acquired in the implementation of the kanban system. It begins with a literature review of the activities of the planning phase, based on which a questionnaire was developed and applied in manufacturing companies in the state of Baja California, in the municipalities of Ensenada, Tijuana, Tecate, and Mexicali. The responses were obtained from 118 questionnaires and were validated by the Cronbach’s alpha index for internal validity and the R-squared index for predictive validity. A model of the structural equations of the planning phase was developed and validated through three latent variables, namely, human resources, preliminary analysis, and kanban integration, which correspond to 22 activities and one variable that integrate 11 operational benefits. The model shows six hypotheses to verify the causal relationships between these variables. Partial least-squares algorithms are used to validate the hypothesis, and the results indicate that the preliminary analysis is the basis for the success of the implementation of the kanban in the planning stage, through the application of activities, such as 5’s, value stream mapping (VSM), material handling, flow diagram, and visual aids with a sustainable approach, according to the efficient flow of materials and minimum downtime.

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Effects of management commitment and organization of work teams on the benefits of Kaizen: Planning stage

DYNA ◽

10.15446/dyna.v82n191.51157 ◽

2015 ◽

Vol 82 (191) ◽

pp. 76-84 ◽

Cited By ~ 6

Author(s):

Midiala Oropesa-Vento ◽

Jorge Luis García-Alcaraz ◽

Leonardo Rivera ◽

Diego F. Manotas

Keyword(s):

Success Factors ◽

Work Teams ◽

Economic Benefits ◽

Structural Equations ◽

Organization Of Work ◽

Planning Stage ◽

Industrial Enterprises ◽

Management Commitment ◽

High Level ◽

The Impact

<p class="ADYNAAbstrac"><span lang="EN-US">This paper presents an analysis of the effects of management commitment and organization of work teams in the benefits of implementing Kaizen in industrial enterprises during planning stages. To gather information, 200 questionnaires were applied to 68 companies distributed in the states of Tabasco, Sinaloa and Chihuahua in Mexico and in the province of Camagüey, Cuba. We used the methodology of least partial squares with the WarpPLS 4.0 software to develop a model of structural equations that explains such effects. The results show that when there is a high level of managerial commitment, this impacts the profits and competitiveness of companies positively. We also found that the organization of work teams has positive impacts on competitive benefits and these, in turn, on economic benefits. As a result of this study, we present the impact of certain critical success factors of Kaizen on the benefits of its implementation, which is a key factor in its sustainability over time.</span></p>

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Business strategy, performance appraisal and organizational results

Personnel Review ◽

10.1108/pr-09-2019-0498 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Alberto Bayo-Moriones ◽

Jose Enrique Galdon-Sanchez ◽

Sara Martinez-de-Morentin

Keyword(s):

Firm Performance ◽

Human Resources ◽

Performance Appraisal ◽

Competitive Strategy ◽

Management Practices ◽

Robust Regression ◽

Innovation Strategy ◽

Content Type ◽

The Impact ◽

Developmental Performance

PurposeThe purpose of this study is to analyze how the design of performance appraisal is influenced by the competitive strategy of the firm. Then, this paper examines if the alignment between appraisal and strategy impacts firm performance.Design/methodology/approachThe study sample includes 258 Spanish firms in the manufacturing and services sectors. This information was gathered through questionnaires addressed to the CEO and the senior human resources manager. Several econometric models are estimated, using robust regression analysis and including a set of relevant control variables.FindingsA positive relationship is found between an innovation strategy and developmental performance appraisal. A cost strategy has a negative impact on the adoption of developmental performance appraisal. The findings also confirm that firms with a quality strategy and developmental appraisal have higher performance. In addition, firms adopting an innovation strategy and administrative appraisal enjoy higher return of equity.Research limitations/implicationsFuture research should analyze the dynamics of the relationships between appraisal, strategy and performance to rule out the flaws of cross-sectional data. Another potential extension is the analysis of the interactions of the design of other human resources management practices with both competitive strategy and firm performance.Practical implicationsFirms can improve performance by aligning performance appraisal design with strategy. Those with an innovation strategy should choose administrative appraisal, and those competing on quality should focus on developmental appraisal.Originality/valueThis paper compares the theoretical recommendations on performance appraisal for different competitive strategies, what firms actually do, and the impact that the alignment between appraisal and strategy has on firm performance.

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Internationalizing teacher education curricula: opportunities for academic staff development

On the Horizon ◽

10.1108/oth-07-2017-0053 ◽

2018 ◽

Vol 26 (2) ◽

pp. 157-169

Author(s):

Mónica Lourenço

Keyword(s):

Professional Development ◽

Staff Development ◽

Global Education ◽

Teacher Educators ◽

Teaching Practice ◽

Academic Staff ◽

Development Program ◽

Content Type ◽

Academic Staff Development ◽

The Impact

Purpose The purpose of this study is to understand the impact of a collaborative workshop, aimed to support teacher educators in embedding a “global outlook” in the curriculum on their perceived professional development. Design/methodology/approach The workshop included working sessions, during a period of 13 months, and was structured as participatory action research, according to which volunteer academics designed, developed and evaluated global education projects in their course units. Data were gathered through a focus group session, conducted with the teacher educators at a final stage of the workshop, and analyzed according to the principles of thematic analysis. Findings Results of the analysis suggest that the workshop presented a meaningful opportunity for teacher educators to reconstruct their knowledge and teaching practice to (re)discover the importance of collaborative work and to assume new commitments to themselves and to others. Originality/value The study addresses a gap in the existing literature on academic staff development in internationalization of the curriculum, focusing on the perceptions of teacher educators’, whose voices have been largely silent in research in the field. The study concludes with a set of recommendations for a professional development program in internationalization of the curriculum.

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The moderating effect of culture on the relationship between accountability and professional scepticism

Meditari Accountancy Research ◽

10.1108/medar-08-2020-0986 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Medhat Endrawes ◽

Shane Leong ◽

Kenan M. Matawie

Keyword(s):

Cultural Values ◽

Design Methodology ◽

Middle Eastern ◽

Cognitive Effort ◽

Planning Stage ◽

Content Type ◽

Big 4 ◽

Prior Literature ◽

The Impact ◽

The Relationship

Purpose This study aims to examine whether accountability and culture have an impact on auditors’ professional scepticism. It also examines whether culture moderates the effect of accountability on auditors’ professional scepticism. Design/methodology/approach Three of the Big 4 firms in Australia and Egypt participated in an audit judgement experiment, which required them to indicate their beliefs about the risk of fraud and error at the planning stage of a hypothetical audit and evaluate the truthfulness of explanations provided by the client management. The authors examined whether their professional scepticism was influenced by accountability. Findings The results indicate professional scepticism differs significantly between cultures in some situations. The fact that culture influences scepticism suggests that even when auditors use the same standards (such as ISA 240 and ISA 600), they are likely to be applied inconsistently, even within the same firm. The authors, therefore, recommend that international bodies issue additional guidance on cultural values and consider these cultural differences when designing or adopting auditing standards. Originality/value To the best of the authors’ knowledge, this is the first study that examines whether culture moderates the impact of accountability on auditors’ professional scepticism using Egyptian and Australian (Middle Eastern and Western) auditors. Prior literature suggests that individuals subject to accountability pressure increase their cognitive effort and vigilance to detect fraud and error. As the authors find evidence that culture moderates accountability pressure and as accountability affects scepticism, they add to the literature suggesting that culture can influence professional scepticism.

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Do cloud-based enterprise resource planning systems affect the productivity of human resources in the COVID-19 era?

Kybernetes ◽

10.1108/k-03-2021-0243 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Xiaojun Yao ◽

Masoumeh Azma

Keyword(s):

Human Resources ◽

Human Resource ◽

Enterprise Resource Planning ◽

Resource Planning ◽

Equation Modeling ◽

Planning Systems ◽

Privacy And Security ◽

Content Type ◽

Enterprise Resource Planning Systems ◽

The Impact

PurposeThis study aims to investigate the impact of skills and knowledge of employees, economic situations of the company, current IT infrastructure, payment fashion, cloud availability, and cloud privacy and security on the productivity of the human resources in the COVID-19 era.Design/methodology/approachOver the past few years, the advent of cloud-assisted technologies has dramatically advanced the Information Technology (IT)-based industries by providing everything as a service. Cloud computing is recognized as a growing technology among companies around the world. One of the most critical cloud applications is deploying systems and organizational resources, especially systems whose deployment costs are high. Manpower is one of the basic and vital resources of the organization, and organizations need an efficient workforce to achieve their goals. But, in the COVID-19 era, human resources' productivity can be reduced due to stress, high labor force, reduced organizational performance and profits, unfavorable organizational conditions, inability to manage and lack of training. Therefore, this study tries to investigate the productivity of human resources in the COVID-19 era. Data were collected from the medium-sized companies through a questionnaire. Distributed questionnaires were conducted on the Likert scale. The model is assessed using the structural equation modeling technique to examine its reliability and validity. The study is a library method and literature review. A case study was conducted through a questionnaire and statistical analysis by SPSS 25 and SMART-PLS.FindingsBased on the findings, the skills and knowledge of employees, the economic situations of the company, payment fashion, cloud availability and the current IT infrastructures of the company have a positive impact on human resource efficiency in the COVID-19 era. But cloud privacy and security have a negative effect on the productivity of human resources. The findings can be the basis for companies and organizations in the COVID-19 era.Research limitations/implicationsThis study has some restrictions that need to be considered in evaluating the obtained results. First, due to the prevalence of Coronavirus, access to information from the companies under study was limited. Second, this research may have overlooked other variables that affect human resource productivity in the COVID-19 era. Prospective researchers can examine the impact of Customer Relationship Management (CRM) and Supply Chain Management (SCM) on the human resource's productivity in the COVID-19 era.Practical implicationsThe results of this research are applicable for all companies, their departments and human resources in the COVID-19 era.Originality/valueIn this paper, human resources' productivity in the COVID-19 era is pointed out. The presented new model provides a complete framework for investigating cloud-based enterprise resource planning systems affect the productivity of human resources in the COVID-19 era.

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Developing a model for supply chain agility and innovativeness to enhance firms’ competitive advantage

Management Decision ◽

10.1108/md-12-2017-1236 ◽

2019 ◽

Vol 57 (7) ◽

pp. 1511-1534 ◽

Cited By ~ 10

Author(s):

Chih-Jou Chen

Keyword(s):

Supply Chain ◽

Competitive Advantage ◽

Dynamic Capabilities ◽

Business Environment ◽

Structural Equations ◽

Survey Method ◽

Content Type ◽

Supply Chain Agility ◽

It Integration ◽

The Impact

Purpose Developing agility and innovativeness as dynamic capabilities are important for firms to sustain their competitive advantage in today’s global economy. The purpose of this paper is to develop and empirically test a framework to investigate how the supply chain agility and innovativeness are achieved through IT integration and trust in members of supply chain and how these, in turn, can enhance firms’ competitive advantage. Design/methodology/approach This research employs a survey method and data are collected from senior managers working in the supply chain or IT area. The model and hypotheses are tested utilizing data from 204 usable Taiwan manufacturing firms via structural equations modeling methodology. Findings The study demonstrates that both IT integration and trust in supply chain members significantly enhance supply chain agility and innovativeness, which in turn positively affect firm’s competitive advantage. The results indicate that IT integration and trust are antecedents and major joint partnership resources for improving supply chain agility and innovativeness. Research limitations/implications Data are collected from manufacturing industry in Taiwan and single respondent from each firm, the generalizability of current findings to other industries or countries should require additional investigation. Practical implications The study suggests that a firm should focus on IT integration and trust in supply chain members to achieve supply chain agility and innovativeness. To take advantage of supply chain agility and innovativeness, through maximizing firm’s competitive advantage, firms should continually adapt to the fast changing business environment and search for creative ways to satisfy new market needs. Originality/value Given the attention paid to supply chain agility and innovativeness in terms of importance to responding to business uncertainty and competitiveness, and more recently, as important capabilities in managing supply chain management, this paper investigates how IT integration and trust can contribute to supply chain agility and innovativeness. Provide evidence regarding the impact of IT integration and trust on agility of supply chains, innovativeness and competitive advantage.

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HR talent and the new HR competencies

Strategic HR Review ◽

10.1108/14754391211234940 ◽

2012 ◽

Vol 11 (4) ◽

pp. 217-222 ◽

Cited By ~ 20

Author(s):

Dave Ulrich ◽

Jon Younger ◽

Wayne Brockbank ◽

Mike Ulrich

Keyword(s):

Human Resources ◽

Business Performance ◽

Design Methodology ◽

University Of Michigan ◽

Ongoing Research ◽

Content Type ◽

The Past ◽

Competency Domains ◽

The Impact ◽

Hr Competencies

PurposeThis article aims to describe partial results of the 2012 Global Human Resources Competency Study (HRCS), led by the RBL Group and the Ross School of Business, University of Michigan.Design/methodology/approachOver the past 25 years, this ongoing research project has provided the most global, comprehensive, and empirical identification of the competencies expected of HR professionals, and the impact of these competencies on both individual HR professional effectiveness and business performance.FindingsThis article points out a number of the key findings of the research – including the six fundamental competency domains that HR professionals must demonstrate to impact business performance – and identifies implications of the study findings for HR talent planning, assessment and development.Originality/valueHRCS findings have influenced thousands of HR departments, from global giants to smaller organizations in every continent.

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Complexity and the triple bottom line: an information-processing perspective

International Journal of Operations & Production Management ◽

10.1108/ijopm-06-2016-0292 ◽

2017 ◽

Vol 37 (9) ◽

pp. 1142-1163 ◽

Cited By ~ 9

Author(s):

Frank Wiengarten ◽

Muhammad Usman Ahmed ◽

Annachiara Longoni ◽

Mark Pagell ◽

Brian Fynes

Keyword(s):

Information Processing ◽

Financial Performance ◽

Structural Equation ◽

Negative Impact ◽

Triple Bottom Line ◽

Structural Equations ◽

Equation Modeling ◽

Bottom Line ◽

Content Type ◽

The Impact

Purpose The purpose of this paper is to empirically investigate the impact of complexity on the triple bottom line by applying information-processing theory. Specifically, the paper assesses the impact of internal manufacturing complexity on environmental, social, and financial performance. Furthermore, the paper assesses the moderating role of connectivity and shared schema in reducing the potential negative impact of complexity on performance. Design/methodology/approach Multi-country survey data collected through the Global Manufacturing Research Group were utilized to test the hypotheses. The authors used structural equation modeling to test the measurement and initial structural model. Furthermore, to test the proposed moderating hypotheses, the authors applied the latent moderated structural equations approach. Findings The results indicate that while complexity has a negative impact on environmental and social performance, it does not significantly affect financial performance. Furthermore, this negative impact can be reduced, to some extent, through connectivity; however, shared schema does not significantly impact on the complexity-performance relationship. Originality/value This study presents a comprehensive analysis of the impact of complexity on sustainability. Furthermore, it provides managerial applications as it proposes specific tools to deal with the potential negative influences of complexity.

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Turnaround of struggling plant of DJSL Limited: capital investment or operational improvement

Emerald Emerging Markets Case Studies ◽

10.1108/eemcs-07-2017-0183 ◽

2018 ◽

Vol 8 (3) ◽

pp. 1-26

Author(s):

Somnath Chakrabarti ◽

Nripendra Kumar ◽

Anupam Upadhyay

Keyword(s):

Operations Management ◽

Capital Investment ◽

Swot Analysis ◽

Subject Area ◽

Content Type ◽

Turnaround Strategies ◽

People Development ◽

Operational Issues ◽

Functional Experience ◽

The Impact

Subject area Strategy. Study level/applicability The case can primarily be used for a Strategic Management course for teaching the revival strategies for financially weak plants. The case highlights the need to shift from a product manufacturing perspective to a market orientation perspective and, hence, may add value as an add-on case in a Strategic Marketing course. The case also covers the topic of benchmarking which may be of use in an Operations Management course. Case overview DJSL Ltd. is the largest engineering and manufacturing enterprise in India in the energy-related/infrastructure space in the public sector. Its Lucknow unit, manufacturing porcelain insulators and wear resistant ceramic lining (CERA LINING), has started reporting losses. A change of management took place in October 2015, whereby Mr. S P Singh was appointed as the Head of the Lucknow Unit. Mr. Singh had rich functional experience of 30 years, mainly in the domains of strategy, project execution and commercial aspects. He was asked to come up with a revival plan for the Unit by the top management of DJSL. The case highlights the importance of operational issues in turnaround management. Expected learning outcomes Students may be encouraged to debate the benchmarking practices that are best suited for the Lucknow unit. They can also discuss the impact of benchmarking efforts upon turnaround strategy. Students are also encouraged to understand the constraints which may limit the success of initiatives impacting operational improvements. Students need to develop the understanding of marketing strategy to perform a SWOT analysis of each product of the Lucknow unit and to sense the business opportunities in and around the environment. Students need to discuss how productivity may be improved with the adoption of appropriate people development strategies. Students are encouraged to discuss the revival/turnaround strategies and to identify the influence of improvement in operational efficiency/productivity upon revival plan. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS: 11: Strategy.

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