Feel Good Management as valuable tool to shape workplace culture and drive employee happiness

2016 ◽  
Vol 15 (1) ◽  
pp. 14-19 ◽  
Author(s):  
Stefanie Frenking
Keyword(s):  
Design Methodology ◽  
Low Cost ◽  
Workplace Culture ◽  
Management Support ◽  
Content Type ◽  
Good Management ◽  
Global Workforce ◽  
Look Back ◽  
Practical Implications ◽  
Employee Happiness

Purpose – The purpose of this paper is looking at Feel Good Management as a valuable tool to shape workplace culture and drive employee happiness: a low cost but priceless strategy for engaging a global workforce. Design/methodology/approach – A look back at Feel Good Management in practice after four years in global workforce. Findings – Very favorable impact on recruitment, retention and engagement. Research limitations/implications – A potentially valuable tool for retaining global talent with strong management support and continuous branding of the culture. Practical implications – One manager can shape and act as ambassador but the entire workforce must embrace the approach for true success. Social implications – Employees, especially millennials, care about far more than a paycheck. They want to feel valued and a part of something. Originality/value – Every company is different but any entity can benefit from a strategic focus on shaping workplace culture.

E-procurement in small and medium sized enterprises; facilitators, obstacles and effect on performance

2019 ◽  
Vol 27 (2) ◽  
pp. 839-866
Author(s):  
Cristóbal Sánchez-Rodríguez ◽  
Angel Rafael Martínez-Lorente ◽  
David Hemsworth
Keyword(s):  
Business Performance ◽  
Design Methodology ◽  
Top Management ◽  
Process Performance ◽  
Management Support ◽  
Content Type ◽  
Procurement Process ◽  
Top Management Support ◽  
Strategic Purchasing ◽  
Practical Implications

Purpose The purpose of this paper is to analyze e-procurement in small and medium-sized enterprises (SMEs) and its relationship with top management support, IT obstacles and strategic purchasing and the effect of e-procurement on performance (procurement performance and business performance). Design/methodology/approach The hypotheses were tested using a sample of 199 managers from SMEs in manufacturing. Findings The results indicated a significant relationship between e-procurement in SMEs and top management support, IT obstacles and strategic purchasing. Similarly, the authors found a positive relationship between e-procurement and procurement process performance and business performance. Practical implications The findings stress to SME managers, the need to pay attention to top management support, IT obstacles and strategic purchasing when implementing e-procurement. Similarly, it provides evidence of the benefits of e-procurement on procurement process performance and business performance. Originality/value This study fills a gap in the literature regarding e-procurement in SMEs and its impact on performance. SMEs constitute a significant part of today’s economies and e-procurement can significantly impact the performance of these organizations.

scholarly journals Valarie Zeithaml: autobiographical reflections

2017 ◽  
Vol 9 (3) ◽  
pp. 264-276 ◽  
Author(s):  
Valarie A. Zeithaml
Keyword(s):  
Personal Development ◽  
Design Methodology ◽  
Chronological Order ◽  
Career Trajectory ◽  
Content Type ◽  
Look Back ◽  
The Subject ◽  
Research Philosophy ◽  
The Right ◽  
Practical Implications

Purpose By examining my personal development and career trajectory, I hope to share some insights into life as an academic. My particular path has contained, as most paths do, twists and turns. As I look back, they all seem somehow related to each other, but they were not all planned. Design/methodology/approach I will discuss my life and career in chronological order, then reflect on my career and research philosophy. I will also discuss several of my most cited articles and how they emerged. Findings I emphasize research that is both academically rigorous and relevant to business. I also show that passion for a subject, even one that is risky and not encouraged by others, has resulted in lifelong interest and inspiration for me. While not appropriate for all because of the risk, I found it worth taking a chance, largely because I was highly inspired by the subject. Practical implications Research that is programmatic has benefits because it allows a scholar to own an area. Also, working with the right co-author teams – sometimes ones where different talents are distributed across the team is effective. Originality/value The story and opinions are mine alone.

Web-based tools for collaborative research

2017 ◽  
Vol 34 (8) ◽  
pp. 8-19
Author(s):  
Stacy Brody
Keyword(s):  
Collaborative Research ◽  
Design Methodology ◽  
Research Collaboration ◽  
Low Cost ◽  
Research Process ◽  
Web Based ◽  
Content Type ◽  
Collaborative Tools ◽  
Start Ups ◽  
Practical Implications

Purpose The purpose of this paper is to profile various types of Web-based tools to facilitate research collaboration within and across institutions. Design/methodology/approach Various Web-based tools were tested by the author. Additionally, tutorial videos and guides were reviewed. Findings There are various free and low-cost tools available to assist in the collaborative research process, and librarians are well-positioned to facilitate their usage. Practical implications Librarians and researchers will learn about various types of tools available at free or at low cost to fulfill needs of the collaborative research process. Social implications As the tools highlighted are either free or of low cost, they are also valuable to start-ups and can be recommended for entrepreneurs. Originality/value As the realm of Web-based collaborative tools continues to evolve, the options must be continually revisited and reviewed for currency.

Developing the right brand image

2018 ◽  
Vol 34 (9) ◽  
pp. 35-36
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Brand Image ◽  
Low Cost ◽  
Content Type ◽  
Customer Base ◽  
Pertinent Information ◽  
The Right ◽  
Practical Implications

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Developing a feeling of authenticity about products amongst the target customer base is an essential goal for marketers even in terms of low cost items. Consumers derive information from a broad range of marketing communications and consistency is a key element for success. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Behind the veil of employee performance

2019 ◽  
Vol 27 (6) ◽  
pp. 1-3
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Employee Performance ◽  
Management Style ◽  
Management Support ◽  
Related Factors ◽  
Content Type ◽  
Pertinent Information ◽  
The Veil ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper creates a model of firm/environmental factors, job-related factors, and employee-related factors that inter-relate and also have varying impacts upon employee performance. The results reveal that job environment, adaptability, intrinsic motivation, and management support have a direct impact on employee performance, all of which can be improved by positive evolutions in management style. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Gaining customer knowledge in low cost airlines through text mining

2014 ◽  
Vol 114 (9) ◽  
pp. 1344-1359 ◽  
Author(s):  
Bee Yee Liau ◽  
Pei Pei Tan
Keyword(s):  
Text Mining ◽  
Customer Service ◽  
Design Methodology ◽  
Low Cost ◽  
Negative Polarity ◽  
Statistical Techniques ◽  
Content Type ◽  
Low Cost Carriers ◽  
Flight Cancellations ◽  
Practical Implications

Purpose – The purpose of this paper is to study the consumer opinion towards the low-cost airlines or low-cost carriers (LCCs) (these two terms are used interchangeably) industry in Malaysia to better understand consumers’ needs and to provide better services. Sentiment analysis is undertaken in revealing current customers’ satisfaction level towards low-cost airlines. Design/methodology/approach – About 10,895 tweets (data collected for two and a half months) are analysed. Text mining techniques are used during data pre-processing and a mixture of statistical techniques are used to segment the customers’ opinion. Findings – The results with two different sentiment algorithms show that there is more positive than negative polarity across the different algorithms. Clustering results show that both K-Means and spherical K-Means algorithms delivered similar results and the four main topics that are discussed by the consumers on Twitter are customer service, LCCs tickets promotions, flight cancellations and delays and post-booking management. Practical implications – Gaining knowledge of customer sentiments as well as improvements on the four main topics discussed in this study, i.e. customer service, LCCs tickets promotions, flight cancellations or delays and post-booking management will help LCCs to attract more customers and generate more profits. Originality/value – This paper provides useful insights on customers’ sentiments and opinions towards LCCs by utilizing social media information.

AstraZeneca’s prescription for more women in the workforce

2015 ◽  
Vol 23 (3) ◽  
pp. 8-9
Keyword(s):  
Private Sector ◽  
Gender Equality ◽  
Design Methodology ◽  
Talent Management ◽  
Management Program ◽  
Female Representation ◽  
Content Type ◽  
Global Workforce ◽  
Practical Implications ◽  
Japan And China

Purpose – Reveals how pharmaceutical giant AstraZeneca is attempting to boost the number of women in its workforce in Japan and China and help more of them to rise to senior positions. Design/methodology/approach – Describes the Asia for Global talent program, a winner in the Opportunity Now awards, which are part of Business in the Community’s gender-equality campaign. Findings – Examines the reasons for the program and the successes it has achieved. Practical implications – Shows that AstraZeneca is employing more women in its senior positions than equivalent companies in Asia and that they are among the most engaged employees in its global workforce. Social implications – Considers briefly how the economy and society as a whole in Japan and China can benefit from greater female representation in the higher echelons of private sector companies. Originality/value – Describes an effective talent-management program operated in Asia by an international pharmaceuticals company.

Making creativity more effective

2017 ◽  
Vol 31 (2) ◽  
pp. 26-29
Keyword(s):  
Personality Traits ◽  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Management Support ◽  
Content Type ◽  
Cross Domain ◽  
Pertinent Information ◽  
Practical Implications ◽  
Gain Access

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Cross-domain collaborations enable firms to gain access to new capabilities that better position them to meet the increasingly complex problems which face businesses. But, significant differences exist in the way that various disciplines and sectors perceive and approach creativity. Management must therefore consider issues that include idea ownership, personality traits, management support and how creativity is quantified and measured to prevent misalignment and enhance the effectiveness of creative endeavors. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Jana Rozenhalova in conversation with Jerome Carson

2017 ◽  
Vol 21 (5) ◽  
pp. 259-263 ◽  
Author(s):  
Jana Rozenhalova ◽  
Jerome Carson
Keyword(s):  
Eating Disorders ◽  
Design Methodology ◽  
Empty Word ◽  
Social Implications ◽  
Content Type ◽  
Short Summary ◽  
Look Back ◽  
Practical Implications

Purpose The purpose of this paper is to provide a profile of Jana Rozenhalova. Design/methodology/approach Jana provides a short summary of her life and is then interviewed by Jerome. Findings Jana tells us about her long struggles with eating disorders and provides us with the metaphor that it is like being a broken cup glued back together again. You have to be very careful it does not break again. Research limitations/implications Jana’s story is one, yet it offers us unique insights. She comments at one point, “[…] if it was not for the eating disorders […] I would not be me”. Practical implications Jana notes that while she could see many reasons behind her eating disorders, they did not really matter. What mattered was that she could overcome them. Social implications While Jana first thought hope was an empty word, she now realises in retrospect that she was more hopeful than anyone she knew. As Patricia Deegan (1996) puts it, “Hope is not just a nice sounding euphemism. Hope and biological life are inextricably intertwined” (p. 93). Originality/value Jana concludes her account saying she would like to be able to look back at her life and feel that she had lived up to her potential. Most of us would also be happy with that outcome.

Who is responsible for my workaholism: me, my parents or my workplace?

2014 ◽  
Vol 22 (5) ◽  
pp. 26-28
Author(s):  
Manjari Srivastava
Keyword(s):  
Design Methodology ◽  
High Standard ◽  
Work Life ◽  
Workplace Culture ◽  
Psychological Approach ◽  
Life Balance ◽  
Content Type ◽  
Positive Side ◽  
High Standards ◽  
Practical Implications

Purpose – The purpose of this paper is to examine the nature of workaholism, the factors driving it and its impact on executives and their companies. Design/methodology/approach – This paper draws on the author’s first-hand experience of working in this area. Findings – It identifies types of workaholism among managers. Explains that the positive side is individuals who are self-reliant, well-organized, have high standards and feel fulfillment when work is completed to a high standard and on time. The negative side is feelings of anxiety and physical and mental exhaustion, being restless and mentally preoccupied with work. Practical implications – It highlights the roles of parental upbringing, personal values and workplace culture and practices as drivers of workaholism. Being workaholic may lead to a rewarding career but can harm health and work-life balance. Social implications – It suggests that, by understanding the nature of workaholism, individuals and organizations can take corrective measures. Originality/value – It takes a psychological approach to understanding and managing workaholism.

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