The collaborate/integrate business technology strategy

2007 ◽  
Vol 35 (1) ◽  
pp. 20-20
Author(s):  
Stephen Andriole
Author(s):  
M. R. Andrews ◽  
R. Papp

The Keane Company, founded in 1965 by John F. Keane, has grown from a local software service company into a national firm which has three operating divisions and over 45 branches throughout the United States, Canada and the United Kingdom. Within these operating divisions are multitudes of consulting opportunities, ranging from supplemental staffing, project management and application outsourcing. This case will focus on Keane’s approach to project management and how they provide this service to their clients. This includes not only how Keane is hired for Project Management but how they train their clients on how they too can implement the Keane philosophy of productivity management. Instead of focusing on any one client of Keane, their overall technology strategy will be highlighted, from their early days through the present to illustrate how Keane has successfully incorporated information technology and project management to become a major player in the software service and consulting field. The goal of this case is to provide the student with an example of business-technology strategy in action and allow them to explore future paths that Keane may take based on how they use technology today and in the decade to come. Several discussion questions are included which focus on Keane’s IT strategies and their implementation. These questions can be used to stimulate class discussion or given as written assignments to be handed in.


2010 ◽  
Vol 3 (3) ◽  
pp. 11-18
Author(s):  
Anne Wilms ◽  
Stephen J. Andriole

This paper focuses on the development of a business technology strategy for a large global specialty chemicals company. The requirement was to develop a strategy that aligned with the company’s business strategy, which is not an uncommon requirement for business technology strategies in the 21st century. The expectation was that information technology (IT) would cross the operation-to-strategic chasm and start to generate some significant ROI. The paper explores the elements of the “strategic strategy” (versus an “operational strategy”) as well as ongoing challenges to make both operational and strategic technology work. The authors illustrate a number of strategy development principles that students should internalize as they assess other cases and develop their own business technology strategies.


2010 ◽  
Vol 3 (3) ◽  
pp. 19-42 ◽  
Author(s):  
Stephen J. Andriole

Entel1 produces information, data and knowledge, while supporting the energy industry. It sells this content to governments, universities, companies and non-government organizations (NGOs). It generates forecasts, analyzes energy trends and produces historical data; however, Entel needs to transform itself from a relatively traditional content company to one that exploits digital technology for greater market share and profitability. As the energy industry explodes, the company needs to re-think its products, services and client focus. Technology drives most of these challenges. In this paper, the author presents the business technology strategy developed at Entel. It’s an elaborate strategy that calls for the expansion of the overall business model as well as the identification of alternative processes and technologies that will enable the expanded business model.


Author(s):  
Mark R. Andrews ◽  
Raymond Papp

The Keane Company, founded in 1965 by John F. Keane, has grown from a local software service company into a national firm which has three operating divisions and over 45 branches throughout the United States, Canada and the United Kingdom. Within these operating divisions are multitudes of consulting opportunities, ranging from supplemental staffing, project management and application outsourcing. This case will focus on Keanes approach to Project Management and how they provide this service to their clients. This includes not only how Keane is hired for Project Management but how they train their clients on how they too can implement the Keane philosophy of Productivity Management. Instead of focusing on any one client of Keane, their overall technology strategy will be highlighted, from their early days through the present to illustrate how Keane has successfully incorporated information technology and Project Management to become a major player in the software service and consulting field. The goal of this case is to provide the student with an example of business-technology strategy in action and allow them to explore future paths that Keane may take based on how they use technology today and in the decade to come.


Author(s):  
Mark R. Andrews ◽  
Raymond Papp

The Keane Company, founded in 1965 by John F. Keane, has grown from a local software service company into a national firm which has three operating divisions and over 45 branches throughout the United States, Canada and the United Kingdom. Within these operating divisions are multitudes of consulting opportunities, ranging from supplemental staffing, project management and application outsourcing. This case will focus on Keane’s approach to Project Management and how they provide this service to their clients. This includes not only how Keane is hired for Project Management but how they train their clients on how they too can implement the Keane philosophy of Productivity Management. Instead of focusing on any one client of Keane, their overall technology strategy will be highlighted, from their early days through the present to illustrate how Keane has successfully incorporated information technology and Project Management to become a major player in the software service and consulting field. The goal of this case is to provide the student with an example of business-technology strategy in action and allow them to explore future paths that Keane may take based on how they use technology today and in the decade to come. Several discussion questions are included which focus on Keane’s IT strategies and their implementation. These questions can be used to stimulate class discussion or given as written assignments to be handed in.


2010 ◽  
Vol 3 (3) ◽  
pp. 54-65
Author(s):  
Nora Swimm ◽  
Stephen J. Andriole

This paper focuses on the development of a business technology strategy for an energy management company. EnDis1 manages the distribution of electric power to a specific geographic region, and is a regional transmission organization (RTO).2 The primary mission of EnDis is reliability and security. The case describes the process of developing a technology strategy for the company recognizing the unique mission the company has in maintaining electric power for their customers.


2010 ◽  
Vol 3 (3) ◽  
pp. 43-53
Author(s):  
Charlton Monsanto ◽  
Stephen J. Andriole

RealProp1 is a large real estate and mortgage brokerage that’s at the forefront of the emerging digital real estate industry. For many years, the company maintained an in-house technology staff, but more recently it sought new leadership to accelerate its digital investments and to explore alternative sourcing models. In this regard, the company plans to respond to new challenges that the industry is presenting as it evolves from a relatively predictable transaction model to one increasingly defined by the Internet. A phased strategy was developed that first stabilized the existing technology environment and then more strategic technology investments were made.


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