Psychosocial safety climate improves psychological detachment and relaxation during off‐job recovery time to reduce emotional exhaustion: A multilevel shortitudinal study

Author(s):  
Yulita ◽  
Mohd Awang Idris ◽  
Siti Salina Abdullah
Author(s):  
Jina Park ◽  
Shezeen Oah

The purpose of the present study was to examine whether work overload and unreasonable organizational climate have significant relationship with emotional exhaustion. The present study also attempted to find out whether psychological detachment has mediating effects on the relationship. Psychological detachment refers to an individual's experience of being mentally away from work, to make a pause in thinking about work-related issues, thus to “switch off”. Previous research has suggested that psychological detachment from work during off-job time is important in order to recover from stress encountered at the job. Data were collected from 234 workers employed in a variety of organizations. It was found that work overload and unreasonable organizational climate were significantly associated with low psychological detachment and high emotional exhaustion. In addition, psychological detachment had mediating effects on the relationship of work overload and unreasonable organizational climate to emotional exhaustion.


2020 ◽  
Vol 28 (3) ◽  
pp. 45-46

Purpose The purpose was to work out whether by creating a positive working environment reduced turnarounds by reducing the risk of physical fatigue, cognitive weariness and emotional exhaustion. Design/methodology/approach The researchers conducted their study in Québec, with the partnership of the main union of nurses, the Inter-professional Federation of Health of Québec. They received 562 responses. Hypothesis 1 was: “High PSC will decrease workarounds via decreasing physical fatigue as a mediator.” H2 was: “High PSC will decrease workarounds via decreasing cognitive weariness as a mediator.” H3 was: “High PSC will decrease workarounds via decreasing emotional exhaustion as a mediator.” Findings The results supported all the three hypotheses, meaning that physical fatigue, cognitive weariness and emotional exhaustion all mediate relationships between PSC and workarounds. Originality/value The authors argue that their research demonstrates how healthcare organizations would benefit from changing the culture that sees nurses losing an average of 33 minutes on a 7.5-hour shift. The extra pressures lead directly to a workaround culture, the authors say. They argue that organizations should work to ensure that good systems for open communication and mutual trust exist. Managers should encourage workers to talk about difficulties, including issues around blockages and workarounds.


2019 ◽  
Vol 48 (2) ◽  
pp. 528-550 ◽  
Author(s):  
Sari Mansour ◽  
Diane-Gabrielle Tremblay

PurposeConducted with a staff of 562 persons working in the health sector in Quebec, mainly nurses, the purpose of this paper is to test the indirect effects of psychosocial safety climate (PSC) on workarounds through physical fatigue, cognitive weariness and emotional exhaustion as mediators.Design/methodology/approachThe structural equation method, namely CFA, was used to test the structure of constructs, the reliability and validity of the measurement scales as well as model fit. To test the mediation effects, Hayes’s PROCESS (2013) macro and 95 percent confidence intervals were used and 5,000 bootstrapping re-samples were run. The statistical treatments were carried out with the AMOS software V.24 and SPSS v.22.FindingsThe results based on bootstrap analysis and Sobel’s test demonstrate that physical fatigue, cognitive weariness and emotional exhaustion mediate the relationship between PSC and safety workarounds.Practical implicationsThe study has important practical implications in detecting blocks and obstacles in the work processes and decreasing the use of workaround behaviors, or in converting their negative consequences into positive contributions.Originality/valueTo the authors’ knowledge, this is the first study to examine the relationship between PSC, burnout and workaround behaviors. These results could contribute to a better understanding of this construct of workarounds and how to deal with it. Moreover, the test of the concepts of PSC in this study provides support for the theory of “conservation of resources” by proposing an extension of this theory.


2017 ◽  
Vol 33 (5) ◽  
pp. 558-569 ◽  
Author(s):  
Amy Jane Zadow ◽  
Maureen Frances Dollard ◽  
Sarven Savia Mclinton ◽  
Peter Lawrence ◽  
Michelle Rae Tuckey

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