TOWARDS AN INSTITUTE OF TECHNOLOGY: A KNOWLEDGE MANAGEMENT SYSTEM CHALLENGES IN THE PERSPECTIVE OF ACADEMIC AND STUDENT ADMINISTRATION BUREAU

2016 ◽  
Vol 78 (6-3) ◽  
Author(s):  
Mariana Simanjuntak ◽  
Santi Agustina Manalu ◽  
Roy Deddy Hasiholan Tobing

Nowadays, Knowledge Management System (KMS) can be used in higher education as a strategy framework reflecting the comprehensive and integrated understanding with long-term paradigm to attain institution mission. KMS practices require long processes, management processes, human resources, information technology and communication which holistically constitute the valuable assets in sharing information, knowledge, and experience to achieve the effective knowledge management. One strategy to KMS involves continuously implementing sharing information, knowledge, and experience supported by information system as the holistic effort for organization development. This study aims to explore the challenges faced by the transformation of a higher education institution process from polytechnic into an institute of technology, particularly in the working area of the academic and student administration bureau. The main focus of those challenges is of KMS perspectives to become part of the organization’s culture. The exploration elaborates the concepts of KMS and compares them to the organization conditions.  

Author(s):  
Banu Çalış Uslu ◽  
Buket Doğan ◽  
Kazım Yıldız ◽  
Anil Bas ◽  
Önder Demir ◽  
...  

With digital transformation and progress in science, developing process capabilities with limited resources has gained immense importance for higher education institutions. To provide the highest quality education services and manage the information and knowledge management processes, appropriate strategies, and related key performance management factors must be defined efficiently. In the literature, numerous models and tools have been proposed to measure knowledge management capabilities (Mohapatra et al., 2016; Imran et al., 2017; Dayan et al., 2017; Trivella et al., 2015). This chapter aims to develop a better understanding of the relationship between knowledge management processes and propose an assessment model of knowledge management system for higher education institutions to measure knowledge resources and their capabilities. To do so, the knowledge management system is identified by four main attributes (People, Processes, Technology and Culture) and each attribute is comprehensively analysed in a dedicated section.


2014 ◽  
Vol 10 (4) ◽  
pp. 16-37 ◽  
Author(s):  
Ángel Fidalgo-Blanco ◽  
María Luisa Sein-Echaluce ◽  
Francisco J. García-Peñalvo

A R&I&i process for a knowledge management system development is presented. It transforms different institutions experiences into organisational knowledge applicable to an entire sector, the higher education one specifically. The knowledge management system allows classifying, organising, distributing and facilitating the application of the knowledge generated by the faculty. A study, with more than 1000 system users, reflects that the system helps to the faculty in the way they perform educational innovation activities. The supported model integrates both Nonaka's epistemological and ontological spirals. This allows defining ontologies and used them in order to transform the individual knowledge into organisational one. The knowledge management system encapsulates complex logic expressions and ontologies management, making easy for the users obtaining successful results that may organise in their own way, becoming a powerful knowledge management process that combines epistemological and ontological knowledge spirals to convert individual experiences in educational innovation into organisational knowledge in the higher education sector.


Author(s):  
Andrea Bencsik ◽  
Ildikó Marosi ◽  
Tibor Dőry

A tudásmenedzsment-rendszerek kiépítése és működtetése egyre népszerűbb vállalati cél. A legnagyobb igyekezet ellenére is kudarccal végződhet egy ilyen változás megvalósítása, ha a szükséges feltételek nélkül próbálkozunk ezzel a beavatkozással a szervezet életében. Az egyik legfontosabb előfeltétel a bizalomra, közös tanulásra, fejlődésre épülő, nyitott szervezeti kultúra, mely a tanulószervezeti jellemzőkkel írható le. A szerzők kutatásukban arra voltak kíváncsiak, milyen elképzeléseik, vágyaik vannak a felsőoktatásban oktató kollégáknak az ideálisnak nevezett szervezeti kultúráról. Ezeket az elképzeléseket egy külső tanácsadó cég által végzett kérdőíves felmérésen alapuló vizsgálat segítségével tudták meg, melynek kiértékelésére a circumplex-módszer szolgált. Az eredményeket összevetették a tanulószervezeti jellemzőkkel, vizsgálva azt a hipotézist, miszerint az oktató kollégák tudat alatt is olyan ideális szervezetet képzelnek el, mely a tanulószervezeti kultúra jellemzőivel azonos. _________ To create and to operate a knowledge management system is becoming a more and more popular target of the companies. Realizing the changes above can result in a failure – in spite of the biggest will – if organizations lack certain prerequisites which are necessary in companies’ lives. One of the most important prerequisites is organizational culture which can be characterized by confidence, common learning, development and open atmosphere. This is called a learning organizational culture. In their research the authors would have liked to know what kind of dreams the colleagues have about their own organizational culture. They achieve these results from an investigation with questionnaires which were realized by an advisory team. To evaluating the results of this investigation circumplex method was used. These results were compared with the characteristics of learning organization to confirm our hypothesis. According to this idea colleagues have the same images about their successful organization as the characteristics of learning organizations.


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