Role of Knowledge Infrastructure Capabilities in Product/Service Innovation

2021 ◽  
pp. 2150023
Author(s):  
Taghrid Suifan ◽  
Salah Alhyari ◽  
Ramiz Qandah
Keyword(s):  
Emotional Intelligence ◽  
Dynamic Capabilities ◽  
Service Innovation ◽  
Complex Nature ◽  
Knowledge Based ◽  
Innovation Culture ◽  
Knowledge Infrastructure ◽  
Product Service ◽  
Positive Direct

This research explores the direct and indirect effects of knowledge infrastructure capabilities in creating product/service innovation in small entrepreneurial companies in Jordan. The mediating effects of knowledge-based dynamic capabilities and moderating role of innovation culture and emotional intelligence are also investigated. To this end, questionnaire surveys were developed and administered to employees and managers of 29 small entrepreneurial companies, resulting in 202 respondents. Validation and reliability analyses were performed followed by structural equation modelling for hypotheses testing. The results demonstrated the positive direct effect of knowledge infrastructure capabilities on creating product/service innovation. The indirect effect was confirmed as knowledge-based dynamic capabilities partially mediated the link between knowledge infrastructure capabilities and product/service innovation, and this relationship was moderated by innovation culture and emotional intelligence. This research highlights that the innovation culture and emotional intelligence encourage and sustain employee actions. This moderating influence can help better understand the complex nature of product/service innovation. Moreover, the variables used in this study have been thoroughly examined in developed countries, application of this model is deemed appropriate in developing countries such as Jordan to provide empirical evidence from a non-Western perspective.

The impact of knowledge management capabilities on innovation in entrepreneurial companies in Jordan

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramiz Qandah ◽  
Taghrid Saleh Suifan ◽  
Ra'ed Masa'deh ◽  
Bader Yousef Obeidat
Keyword(s):  
Knowledge Management ◽  
Dynamic Capabilities ◽  
Service Innovation ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Content Type ◽  
Knowledge Based ◽  
Product Service ◽  
Knowledge Management Capabilities ◽  
Management Capabilities

Purpose The purpose of this research is to identify and clarify the important variables in knowledge management capabilities that affect product/service innovation in entrepreneurial companies in Jordan. Design/methodology/approach A five-point Likert scale questionnaire was designed for measuring knowledge-based (infrastructural and dynamic) capabilities and product/service innovation in entrepreneurial companies in Jordan that specialized in information and communication technology. A questionnaire was distributed to 297 individuals in 40 companies, and only 202 questionnaires were completely filled and returned by the entrepreneurs at King Hussein Business Park and Al Hassan Business Park. Structural equation modeling was applied to statistically test the research hypotheses. Findings The research findings showed that knowledge-based infrastructural capabilities are a prerequisite for knowledge-based dynamic capabilities. On the other hand, knowledge combination capabilities have a statistically significant mediating effect between knowledge based infrastructural capabilities and product/service innovation. Originality/value This research contributes to the literature by studying and investigating the key variables in knowledge management that affect product/service innovation and by providing a comprehensive understanding of the knowledge management capabilities and innovation in entrepreneurial companies. This research provides academicians with a framework for better understanding of the different factors of knowledge management capabilities and how they affect product/service innovation.

Dynamic capabilities, innovation and branding capabilities and their impact on competitive advantage and SME's performance in Portugal: the moderating effects of entrepreneurial orientation

2020 ◽  
Vol 12 (3) ◽  
pp. 255-286
Author(s):  
Jorge Ferreira ◽  
Arnaldo Coelho
Keyword(s):  
Competitive Advantage ◽  
Entrepreneurial Orientation ◽  
Dynamic Capabilities ◽  
Exploration And Exploitation ◽  
Content Type ◽  
Mediating Role ◽  
And Performance ◽  
Positive Direct ◽  
Moderating Role

Purpose The purpose of this paper is to understand the impact of dynamic capabilities (DC) (in the view of exploration and exploitation) on competitiveness and performance, considering the mediating role the innovation capability (IC) and branding capabilities (BC)on competitive advantage and firm’s performance and the moderating role of entrepreneurial orientation (EO). Design/methodology/approach This investigation proposes a theoretical model tested using structural equation modelling (SEM). Multi-group analysis was performed to understand the moderating role of. A questionnaire survey was developed to explore the relations between DC and innovation variable. For this study, 387 valid questionnaires were collected from a sample of Portugal SME’ firms. A 90-item questionnaire which consists to study the relationships among all the variables. Findings The results show that exists a positive direct and indirect influence of DC on competitive advantage and performance variables and mediating impact the IC and BC. Research limitations/implications This study has some methodological limitations affecting its potential contributions. As a cross-sectional study that captures one image in time, its ability to identify strict causality between variables is limited. Furthermore, the results are based on log collected from a key respondent, rather than broader actual data. The results are restricted to one country, Portugal. Some variables, such as ICs, may play a different role in other countries. Future research should initially target different countries. Such research could then test the generalizability of the results. Practical implications This study has important implications for the managers. It highlights the necessity of firms to develop superior strategic orientation of all their members and to invest in better resources and consequently superior capabilities as a way of achieving high levels of firm performance. Another implication from the study is that the firms should develop their marketing programs by focusing on developing innovativeness. Originality/value This study contributes to the understanding of the indirect and direct impact of exploration and exploitation variables, and the mediating role of ICs and BC on the competitive advantage and performance and the moderating effect of EO.

scholarly journals Collective organisation of knowledge in the early phase of the Dutch-Friesian dairy industry (c. 1880-1914)

2017 ◽  
Vol 73 ◽  
pp. 91-118 ◽  
Author(s):  
Marijn Molema ◽  
Keyword(s):  
Economic Policies ◽  
Dairy Farmers ◽  
Organizational History ◽  
Knowledge Based ◽  
Knowledge Infrastructure ◽  
National Economic ◽  
History Of ◽  
Century Science ◽  
Geographical Dimension

During the last quarter of the nineteenth century, science and technology opened up new avenues for dairy farmers. Improved techniques for measuring the percentage of fat content in milk and new mechanical production processes had a considerable influence on the dairy production system. However, knowledge was essential to make the most of these opportunities. Historians have offered diverse explanations for the implementation of a knowledge infrastructure within pre-existing dairy networks. Some studies have emphasized the role of individual actors, while others focused on the influence of cooperative structures. This article contributes to the latter and adds a geographical dimension to the organizational history of dairy knowledge. Based on research in archives and newspapers, it investigates two knowledge institutions in the Dutch province of Friesland: a dairy consultancy and a dairy school, both founded in 1889. The conclusion is that the implementation of knowledge institutions was encouraged by the interplay between regional initiatives and national economic policies.

scholarly journals Role of innovations and knowledge – infrastructure and institutions

2010 ◽  
Vol 4 (3-4) ◽  
pp. 7-10
Author(s):  
András Nábrádi
Keyword(s):  
National Income ◽  
Knowledge Generation ◽  
Knowledge Based ◽  
Knowledge Infrastructure ◽  
Knowledge Based Economy ◽  
Long Run ◽  
European Institute ◽  
Innovation And Technology ◽  
Capital Development

There is a well known saying: Research converts money into knowledge, innovation converts knowledge into money. The knowledge-based economy has four pillars: innovation, education, the economic and institutional regime, and information infrastructure. Transformation towards a knowledge-based economy will necessarily shift the proportion and growth of national income derived from knowledge-based industries, the percentage of the workforce employed in knowledge-based jobs and the ratio of firms using technology to innovate. Progress towards a knowledge-based economy will be driven by four elements: human capital development, knowledge generation and exploitation (R&D), knowledge infrastructure. Increased investment in these four areas will certainly have an impact. National experience, however, suggests that an incremental approach will not work. Nations that have achieved accelerated growth in outputs and capabilities have acted decisively, targeting investments in areas of strategic opportunity. The organizational and infrastructural improvement of research requires supranational cooperation and the promotion of the free movement of knowledge. Therefore, the EU decision on the establishment of the European Institute of Innovation and Technology (EIT), which ensures that the GDP proportion for research and development (R&D) shall achieve 3% stipulated by member states in the long run, is particularly welcome.

Technology transfer models for knowledge-based regional development: New R&D institutes in Guangdong, China

2020 ◽  
Author(s):  
Marcus Conlé ◽  
Wei Zhao ◽  
Tobias ten Brink
Keyword(s):  
Technology Transfer ◽  
Innovation Policy ◽  
Essential Element ◽  
Infrastructure Development ◽  
Knowledge Based ◽  
Knowledge Infrastructure ◽  
Local Setting ◽  
Wide Range ◽  
Transfer Models

Abstract China has long struggled to make science and technology useful for industry. One essential element in overcoming this problem is vigorous knowledge infrastructure development. This article focuses on the most salient outcomes of recent organization-building initiatives in Guangdong: the ‘New R&D Institutes’ (NRDIs). We employ a process tracing approach including a mix of methods to systematically study NRDIs, and we examine the ways in which these institutes extend, and improve upon, previous Chinese approaches to technology transfer. We observe a flexible approach that engages a wide range of intra-regional and extra-regional knowledge actors and allows for the emergence of a variety of technology transfer models—including models that are better adapted to the local setting than those discussed in the literature. The article contributes to fragmentary knowledge on the role of technology transfer in China and to the literature on innovation policy in peripheral manufacturing regions.

scholarly journals Product-service innovation and performance: the role of collaborative partnerships and R&D intensity

2017 ◽  
Vol 49 (1) ◽  
pp. 33-45 ◽  
Author(s):  
Oscar F. Bustinza ◽  
Emanuel Gomes ◽  
Ferran Vendrell-Herrero ◽  
Tim Baines
Keyword(s):  
Service Innovation ◽  
Collaborative Partnerships ◽  
Product Service ◽  
And Performance

Human resource management executive presence in top management

2016 ◽  
Vol 24 (5) ◽  
pp. 985-1001 ◽  
Author(s):  
Christopher R. Reutzel ◽  
Carrie A. Belsito ◽  
Jamie D. Collins
Keyword(s):  
Human Resource ◽  
Service Innovation ◽  
Job Demands ◽  
Top Management ◽  
Content Type ◽  
Job Demand ◽  
Functional Representation ◽  
Product Service ◽  
Study Results

Purpose This study aims to draw upon research from strategic human resource management (HRM) and strategic management to examine how HRM demands influence the likelihood that chief executive officers (CEOs) will staff top management with a human resource (HR) executive. Design/methodology/approach The theory and hypotheses developed in this study are tested on a sample of US initial public offering firms from the calendar year 2007, using logistic regression. Findings The results of hypothesis tests suggest that HR executive presence in top management is positively related to the HRM demands faced by a CEO stemming from product/service innovation strategies, the number of HRs employed by the firm and CEO’s financial orientation. Research limitations/implications The results of this study may not generalize to other settings. This study does not simultaneously consider the role of other structural forms which may increase or reduce the degree of HRM demands faced by the CEO. This study extends prior research on executive job demands by expanding the understanding of factors which give rise to HRM sources of executive job demands. Study results suggest that CEOs with financial orientations are more likely to staff their top management teams with an HR executive, which suggests that in the face of executive job demands stemming from a particular functional area, CEOs delegate responsibility for that function to another member of top management. This finding suggests that CEOs can, and in fact do, recognize the limitations engendered by their experiences and that when confronted with a specific type of executive job demand that does not align with their expertise, they take steps to address their individual limitations by appointing others that are more capable of addressing the particular source of executive job demand. Practical implications Study results suggest that product/service innovation strategies, CEO’s financial background and the number of HRs employed by the firm increase the likelihood of HR functional representation in top management. Originality/value The theory and results of this study extend the focus of extant research on factors giving rise to HRM’s functional representation in top management. Although prior research has emphasized the role of ownership characteristics and risk preferences in the adoption of this structural form, this study examines the role of CEO HRM demands. This approach allows for the integration of the upper echelons theory with the strategic HRM literature and provides an empirical examination of CEO job demands arising from the HRM function.

Reinforcing innovation through transformational leadership: mediating role of job satisfaction

2018 ◽  
Vol 31 (4) ◽  
pp. 810-838 ◽  
Author(s):  
Malek Al-edenat
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Service Innovation ◽  
Transformational Leaders ◽  
Direct Role ◽  
Content Type ◽  
Mediating Role ◽  
Innovative Products ◽  
Positive Direct

Purpose The purpose of this paper is to examine the direct role being played by transformational leadership (TL) dimensions in reinforcing product and service innovation. More particularly, the paper focusses on the role of job satisfaction (JS) as a mediator in this relationship. Design/methodology/approach A concurrent mixed methods technique was employed. The researcher surveyed 486 participants from three major telecoms companies that operate in Jordan to supply the society with mobile phones and internet services. In addition, 15 team leaders were interviewed for the same purpose. Findings The results of this paper support the positive direct impact of transformational leaders on both employees’ innovativeness and JS. In addition, JS was found to positively impact product and service innovation. Moreover, the results revealed that JS mediates the relationship between TL and innovation. Research limitations/implications Leaders are playing a direct and significant role in reinforcing product and service innovation in an interesting manner, especially through JS. Other styles of leadership, populations, and methods may create new perceptions in further research works. Practical implications The findings in this paper indicate that practising superior level of TL behaviours enhances overall JS, which, as a result, reinforces product and service innovation within employees in the Jordanian telecom sector. Superior outputs are achieved through such styles both for the firm as a whole towards innovative products and services, and similarly, for individuals within teams who involve in further innovative team climate. Originality/value These outcomes augment understanding of practises in which transformational leaders endorse innovation, and emphasise the values added through endorsing more TL behaviours to yield more innovative outputs by employees.

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