scholarly journals Towards modeling real-world aware business processes

Author(s):  
Sonja Meyer ◽  
Klaus Sperner ◽  
Carsten Magerkurth ◽  
Jacques Pasquier
2017 ◽  
Vol 14 (2) ◽  
pp. 81-103 ◽  
Author(s):  
Ping Gong ◽  
David Knuplesch ◽  
Zaiwen Feng ◽  
Jianmin Jiang

Business processes compliance monitoring checks whether running business processes comply with involved compliance rules. Business processes in modern enterprise are rarely supported by a single and centralized workflow system, but instead implemented over different applications (e.g., CRM, ERP, WfMS, and legacy systems). The running data (i.e., event) about process executions are scattered across these applications. Under such circumstance, understanding the compliance of running processes entails the compliance monitoring enabling to correlate events from different applications and even different process instances. This paper introduces a framework named as bpCMon for business process compliance monitoring. bpCMon consists of an expressive compliance rule language ECL and a rule system ERS. ECL is a pattern-based formal language for specifying compliance rules of multiple process perspectives, and also allows for describing event-correlation conditions. ERS, generated from compliance rules in ECL, in turn plays as a compliance monitor enabling to correlate events efficiently by means of an indexing structure created from event-correlation conditions. The applicability of bpCMon is demonstrated by experiments on real-world data sets, and the efficiency of bpCMon is illustrated by comparing with related approaches. Overall, bpCMon enables business process compliance monitoring to meet real-world requirements.


Author(s):  
Patrik Spieß ◽  
Jens Müller

This chapter describes example use cases for ubiquitous computing technology in a corporate environment that have been evaluated as prototypes under realistic conditions. The main example reduces risk in the handling of hazardous substances by detecting potentially dangerous storage situations and raising alarms if certain rules are violated. We specify the requirements, implementation decisions, and lessons learned from evaluation. It is shown that ubiquitous computing in a shop floor, warehouse, or retail environment can drastically improve real-world business processes, making them safer and more efficient.


2019 ◽  
Vol 9 (11) ◽  
pp. 2322 ◽  
Author(s):  
Mateo Ramos-Merino ◽  
Luis M. Álvarez-Sabucedo ◽  
Juan M. Santos-Gago ◽  
Francisco de Arriba-Pérez

BPMN (Business Process Model and Notation) is currently the preferred standard for the representation and analysis of business processes. The elaboration of these BPMN diagrams is usually carried out in an entirely manual manner. As a result of this human-driven process, it is not uncommon to find diagrams that are not in their most simplified version possible (regarding the number of elements). This work presents a fully automatic method to simplify a BPMN process model document. A two-phase iterative algorithm to achieve this simplification is described in detail. This algorithm follows a heuristic approach that makes intensive use of a Pattern Repository. This software element is concerned with the description of feasible reductions and its enactment. The critical concept lies in the discovery of small reducible patterns in the whole model and their substitution with optimised versions. This approach has been verified through a double validation testing in total 8102 cases taken from real world BPMN process models. Details for its implementation and usage by practitioners are provided in this paper along with a comparison with other existing techniques concerned with similar goals.


2021 ◽  
pp. 73-82
Author(s):  
Dorina Bano ◽  
Tom Lichtenstein ◽  
Finn Klessascheck ◽  
Mathias Weske

Process mining is widely adopted in organizations to gain deep insights about running business processes. This can be achieved by applying different process mining techniques like discovery, conformance checking, and performance analysis. These techniques are applied on event logs, which need to be extracted from the organization’s databases beforehand. This not only implies access to databases, but also detailed knowledge about the database schema, which is often not available. In many real-world scenarios, however, process execution data is available as redo logs. Such logs are used to bring a database into a consistent state in case of a system failure. This paper proposes a semi-automatic approach to extract an event log from redo logs alone. It does not require access to the database or knowledge of the databaseschema. The feasibility of the proposed approach is evaluated on two synthetic redo logs.


Author(s):  
G.R. Gangadharan ◽  
Lorna Uden ◽  
Paul Oude Luttighuis

Software as a Service (SaaS) has become an important pragmatic in the world of enterprise software and business services markets. SaaS supports the concept of outsourcing where business processes are offered under a service level agreement for a given price. However, sourcing SaaS may not always involve outsourcing with respect to the transfer of internal activities and resources to external service providers. Users of SaaS need to know what strategies to use when determining sourcing requirements. In this paper, the authors develop a classification for sourcing SaaS based on Kraljic's matrix and a mapping of SaaS services to the sourcing structures. Further, they evaluate the proposed sourcing models against two real world case studies.


2015 ◽  
Vol 11 (3) ◽  
pp. 291-326 ◽  
Author(s):  
Klaus Ulmschneider ◽  
Bernd Michelberger ◽  
Birte Glimm ◽  
Bela Mutschler ◽  
Manfred Reichert

Purpose – The purpose of this paper is to provide methods and algorithms to maintain a semantic network (SN). In previous work, the authors introduced the SN approach for bridging the gap of aligning enterprise information with business processes, i.e. for discovering explicit relations between them. What has been neglected so far, however, is SN maintenance, which is required to keep an SN consistent, complete and up-to-date. Design/methodology/approach – The paper illustrates an approach for SN maintenance. Specifically, the authors show how an SN evolves over time, classify properties of objects and relations captured in an SN and show how these properties can be maintained. An empirical evaluation, which is based on synthetic and real-world data, investigates the performance, scalability and practicability of the proposed algorithms. Findings – The authors prove the feasibility of the introduced algorithms in terms of runtime performance with a proof-of-concept implementation. Further, a real-world case from the automotive domain confirms the applicability of the SN maintenance approach. Originality/value – As opposed to existing work, the presented approach allows for the automated and consistent maintenance of SNs. Furthermore, the applicability of the presented SN maintenance approach is validated in the context of a real-world scenario as well as two business cases.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Steven Gross ◽  
Katharina Stelzl ◽  
Thomas Grisold ◽  
Jan Mendling ◽  
Maximilian Röglinger ◽  
...  

PurposeProcess redesign refers to the intentional change of business processes. While process redesign methods provide structure to redesign projects, they provide limited support during the actual creation of to-be processes. More specifically, existing approaches hardly develop an ontological perspective on what can be changed from a process design point of view, and they provide limited procedural guidance on how to derive possible process design alternatives. This paper aims to provide structured guidance during the to-be process creation.Design/methodology/approachUsing design space exploration as a theoretical lens, the authors develop a conceptual model of the design space for business processes, which facilitates the systematic exploration of design alternatives along different dimensions. The authors utilized an established method for taxonomy development for constructing the conceptual model. First, the authors derived design dimensions for business processes and underlying characteristics through a literature review. Second, the authors conducted semi-structured interviews with professional process experts. Third, the authors evaluated their artifact through three real-world applications.FindingsThe authors identified 19 business process design dimensions that are grouped into different layers and specified by underlying characteristics. Guiding questions and illustrative real-world examples help to deploy these design dimensions in practice. Taken together, the design dimensions form the “Business Process Design Space” (BPD-Space).Research limitations/implicationsPractitioners can use the BPD-Space to explore, question and rethink business processes in various respects.Originality/valueThe BPD-Space complements existing approaches by explicating process design dimensions. It abstracts from specific process flows and representations of processes and supports an unconstrained exploration of various alternative process designs.


2011 ◽  
pp. 1953-1977
Author(s):  
Qizhi Dai ◽  
Robert J. Kauffman

New technological innovations have made it possible for new intermediaries to create value in business processes that involve the procurement of manufacturing and services supplies. Associated with these innovations is the emergence of business-to-business (B2B) electronic markets. These act as digital intermediaries that aim to reduce the transaction costs and mitigate the risks inherent in procurement. They improve buyers’ capabilities to search for attractive prices and also serve to increase the liquidity of sellers’ products. In this chapter, the authors explore the evolution of B2B e-market firms in terms of the strategies they employ to “perfect” their value propositions and business processes for the firms. This is a critical aspect of their attractiveness as business partners for the buyers and sellers that participate in their electronic marketplaces. The key theoretical perspectives of this work are adapted from economics and strategic management. They enable the authors to construct a “partnering for perfection” theory of strategic alliances in e-procurement markets. This perspective is captured in a series of inquiries about “why” and “when” B2B e-markets are observed to form alliances. The authors carry out an innovative econometric analysis that delivers empirical results to show the efficacy of the theory in interpreting real world events. The chapter concludes with a discussion of the implications of this work in academic and managerial terms.


2019 ◽  
Vol 11 (4) ◽  
pp. 489-538
Author(s):  
Victor Tang

Purpose The purpose of this paper is to present a fresh approach to stimulate individual creativity. It introduces a mathematical representation for creative ideas, six creativity operators and methods of matrix-algebra to evaluate, improve and stimulate creative ideas. Creativity begins with ideas to resolve a problem or tackle an opportunity. By definition, a creative idea must be simultaneously novel and useful. To inject analytic rigor into these concepts of creative ideas, the author introduces a feature-attribute matrix-construct to represent ideas, creativity operators that use ideas as operands and methods of matrix algebra. It is demonstrated that it is now possible to analytically and quantitatively evaluate the intensity of the variables that make an idea more, equal or less, creative than another. The six creativity operators are illustrated with detailed multi-disciplinary real-world examples. The mathematics and working principles of each creativity operator are discussed. Design/methodology/approach The unit of analysis is ideas, not theory. Ideas are man-made artifacts. They are represented by an original feature-attribute matrix construct. Using matrix algebra, idea matrices can be manipulated to improve their creative intensity, which are now quantitatively measurable. Unlike atoms and cute rabbits, creative ideas, do not occur in nature. Only people can conceive and develop creative ideas for embodiment in physical, non-physical forms, or in a mix of both. For example, as widgets, abstract theorems, business processes, symphonies, organization structures, and so on. The feature-attribute matrix construct is used to represent novelty and usefulness. The multiplicative product of these two matrices forms the creativity matrix. Six creativity operators and matrix algebra are introduced to stimulate and measure creative ideas. Creativity operators use idea matrices as operands. Uses of the six operators are demonstrated using multi-disciplinary real-world examples. Metrics for novelty, usefulness and creativity are in ratio scales, grounded on the Weber–Fechner Law. This law is about persons’ ability to discern differences in the intensity of stimuli. Findings Ideas are represented using feature-attribute matrices. This construct is used to represent novel, useful and creative ideas with more clarity and precision than before. Using matrices, it is shown how to unambiguously and clearly represent creative ideas endowed with novelty and usefulness. It is shown that using matrix algebra, on idea matrices, makes it possible to analyze multi-disciplinary, real-world cases of creative ideas, with clarity and discriminatory power, to uncover insights about novelty and usefulness. Idea-matrices and the methods of matrix algebra have strong explanatory and predictive power. Using of matrix algebra and eigenvalue analyses, of idea-matrices, it is demonstrated how to quantitatively rank ideas, features and attributes of creative ideas. Matrix methods operationalize and quantitatively measure creativity, novelty and usefulness. The specific elementary variables that characterize creativity, novelty and usefulness factors, can now be quantitatively ranked. Creativity, novelty and usefulness factors are not considered as monolithic, irreducible factors, vague “lumpy” qualitative factors, but as explicit sets of elementary, specific and measurable variables in ratio scales. This significantly improves the acuity and discriminatory power in the analyses of creative ideas. The feature-attribute matrix approach and its matrix operators are conceptually consistent and complementary with key extant theories engineering design and creativity. Originality/value First to define and specify ideas as feature-attribute matrices. It is demonstrated that creative ideas, novel ideas and useful ideas can be analytically and unambiguously specified and measured for creativity. It is significant that verbose qualitative narratives will no longer be the exclusive means to specify creative ideas. Rather, qualitative narratives will be used to complement the matrix specifications of creative ideas. First to specify six creativity operators enabling matrix algebra to operate on idea-matrices as operands to generate new ideas. This capability informs and guides a person’s intuition. The myth and dependency, on non-repeatable or non-reproducible serendipity, flashes of “eureka” moments or divine inspiration, can now be vacated. Though their existence cannot be ruled out. First to specify matrix algebra and eigen-value methods of quantitative analyses of feature-attribute matrices to rank the importance of elementary variables that characterize factors of novelty, usefulness and creativity. Use of verbose qualitative narratives of novelty, usefulness and creativity as monolithic “lumpy” factors can now be vacated. Such lumpy narratives risk being ambiguous, imprecise, unreliable and non-reproducible, Analytic and quantitative methods are more reliable and consistent. First to define and specify a method of “attacking the negatives” to systematically pinpoint the improvements of an idea’s novelty, usefulness and creativity. This procedure informs and methodically guides the improvements of deficient ideas.


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