scholarly journals Investigating Mobile Social Media Users? Behaviors in Tourism Collaborative Information Seeking

Author(s):  
Jannatul Fardous ◽  
Jia Tina Du ◽  
Kim-Kwang Raymond Choo ◽  
Songshan (Sam) Huang
2019 ◽  
pp. 016555151989051 ◽  
Author(s):  
Jannatul Fardous ◽  
Jia Tina Du ◽  
Preben Hansen ◽  
Kim-Kwang Raymond Choo ◽  
Songshan (Sam) Huang

Social media plays an increasingly important role in travel information seeking and decision-making. However, there is limited understanding of how a group of tourists use social media to plan trips collaboratively and the different practices between countries. In this study, we investigated the collaborative information seeking (CIS) and sharing behaviours of mobile social media users from Australia, Bangladesh and China. Specifically, we surveyed a total of 219 participants to explore the differences in CIS behaviours when people were planning a group trip. The findings suggest significant differences among three countries in terms of the motivations of using social media, CIS activities and social interactions outside the group. Key findings include Bangladeshi and Chinese travellers preferred known contacts on social media, while Australian tourists intended to use both known contacts and user-generated contents for seeking information. The findings also show that social interactions employed by individuals are considered as an important complement of and are interwoven with in-group CIS; both contribute to tourism information seeking. Finally, we propose a framework for CIS research in the tourism domain.


2020 ◽  
Author(s):  
Ella Forgie ◽  
Hollis Lai ◽  
Bo Cao ◽  
Eleni Stroulia ◽  
Andrew James Greenshaw ◽  
...  

UNSTRUCTURED As many as 80% of internet users seek health information online. The social determinants of health (SDoH) are intimately related to who has access to the internet and healthcare as a whole. Those who face more barriers to care are more likely to benefit from accessing health information online, granted the information they are retrieving is accurate. Virtual communities on social media platforms are particularly interesting as venues for seeking health information online because peers have been shown to influence health behaviour more than almost anything else. Thus, it is important to recognize the potential of social media to have positive mediation effects on health, so long as any negative mediation effects are reconcilable. As a positive mediator of health, social media can be used as a direct or indirect mode of communication between physicians and patients, a venue for health promotion and health information, and a community support network. False or misleading content, social contagion, confirmation bias, and security and privacy concerns must be mitigated in order to realize full potential of social media as a positive mediator of health. In any case, it is clear that the intersections between the SDoH, social media, and health are intimate, and they must be taken into consideration by physicians. Here, we argue that a paradigm shift in the physician-patient relationship is warranted, one where physicians: a) acknowledge the impacts of the SDoH on information-seeking behaviour, b) recognize the positive and negative roles of social media as a mediator of health through the lens of the SDoH, and c) use social media to catalyze positive changes in the standard of care.


2016 ◽  
Vol 49 (2) ◽  
pp. 117-122 ◽  
Author(s):  
Chirag Shah ◽  
Rob Capra ◽  
Preben Hansen

2016 ◽  
Vol 50 (1) ◽  
pp. 42-48 ◽  
Author(s):  
Laure Soulier ◽  
Lynda Tamine ◽  
Tetsuya Sakai ◽  
Leif Azzopardi ◽  
Jeremy Pickens

Author(s):  
David Mendonça ◽  
William A. Wallace ◽  
Barbara Cutler ◽  
James Brooks

AbstractLarge-scale disasters can produce profound disruptions in the fabric of interdependent critical infrastructure systems such as water, telecommunications and electric power. The work of post-disaster infrastructure restoration typically requires information sharing and close collaboration across these sectors; yet – due to a number of factors – the means to investigate decision making phenomena associated with these activities are limited. This paper motivates and describes the design and implementation of a computer-based synthetic environment for investigating collaborative information seeking in the performance of a (simulated) infrastructure restoration task. The main contributions of this work are twofold. First, it develops a set of theoretically grounded measures of collaborative information seeking processes and embeds them within a computer-based system. Second, it suggests how these data may be organized and modeled to yield insights into information seeking processes in the performance of a complex, collaborative task. The paper concludes with a discussion of implications of this work for practice and for future research.


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