Redesigning User Interface of MRT Jakarta's Mobile Application using Usability Testing Approach

Author(s):  
Amalia Suzianti ◽  
Anggar Belahakki
Author(s):  
Putu Moni Lestari ◽  
I Made Ardwi Pradnyana ◽  
Gede Aditra Pradnyana

<p class="infAbstract"><em>Aplikasi Tabanan Dalam Genggaman adalah aplikasi mobile milik Pemerintah Kabupaten Tabanan. Aplikasi ini memuat beragam data dan informasi tentang Kabupaten Tabanan. Sebagai aplikasi yang bersifat public penting untuk melakukan uji guna mengetahui tingkat usability sehingga dapat memaksimalkan kebergunaan aplikasi. Pengujian usability testing menggunakan model PACMAD (People At The Center Of Mobile Application Depelovment) dengan 7 atribut pengukuran serta melibatkan 12 responden pada rentang usia 15-41 tahun. Dari hasil pengujian usability testing yang dilakukan dengan teknik performance measurement, RTA, Kuesioner SUS dan NASA-TLX diketahui bahwa aplikasi tabanan dalam gengaman dapat dikategorikan telah memenuhi tingkat usability yang baik untuk sebuah aplikasi mobile. Hal ini berdasarkan pada terpenuhinya 7 atribut usability pada model PACMAD yaitu efficiency sebesar 0,0380050295 goals/second, effectiveness 97%, learnability 92%,  memorability 98%, error 0,090278, satisfaction 59,375 dan cognitive load 43,4444. Sebagai upaya meningkatkan usability pada aplikasi Tabanan Dalam Genggaman maka  dirancangan rekomendasi perbaikan dalam bentuk wireframe/mockup yang didasarkan pada teori 8 golden rules dari Benn Sneidermann dan 10 prinsip user interface aplikasi mobile dari Jonathan Stark. Hasil analisis data performance measurement dan data hasil RTA dijadikan sebagai acuan dan pertimbangan untuk memutuskan bagian, halaman dan fitur dalam aplikasi Tabnanan Dalam Genggaman yang akan diberikan rekomendasi perbaikan. </em></p>


This study presents the results on the usability testing done on Golden Screen Cinema (GSC) mobile appli-cation at two sites: Polytechnic Balik Pulau, Penang and Poly-Tech College Mara (KPTM) Alor Setar, Kedah. The purpose of the testing was to elicit the overall reactions of users to the GSC mobile application with respect to the user interface, terminology and information, application capability and general impression. There were twenty volunteer participants who were recruited for the usability testing. Ten were used at Polytechnic Balik Pulau, Penang while the other ten were used at Kolej Polytech Technology Mara, Alor Setar. Of the 20 participants,17 had no prior experiences on the use of GSC mobile application while 3 had experience on the use of GSC mobile application. The test result showed that the GSC app is both effective and efficient. Thus, indicating that the mobile application has good usability in terms effectiveness and efficiency. However, the participants' facial expressions and body language while performing tasks revealed that some of them had some challenges. Features in the GSC app, such as choosing seats and making payment made some of the participants react uneasily and with caution because of their lack of confidence as it had to do with financial matters. Based on observation, most of the participants looked nervous and felt uneasy during the session. This was so even though a brief briefing about the test was given to avoid such nervousness.


2017 ◽  
Vol 8 (2) ◽  
pp. 563 ◽  
Author(s):  
Usman Ependi

Heuristic evaluation merupakan salah satu bentuk usability testing perangkat lunak yang dinilai oleh pengguna (evaluator). Dalam melakukan heuristic evaluation instrumen penilaian terdiri dari sepuluh (10) pernyataan dengan lima pilihan jawaban dalam skala severity ratings. Dalam penelitian ini heuristic evaluation terhadap aplikasi Depo Auto 2000 Tanjung Api-Api Palembang yang dilakukan oleh 4 evaluator.  Hasil dari heuristic evaluation dikelompokkan kedalam  masing-masing instrumen yaitu visibility of system status dengan nilai 0,75, match between system and the real world dengan nilai 0,25, user control and freedom dengan nilai 0,25, consistency and standards dengan nilai 0,75, error prevention dengan nilai 1, recognition rather than recall dengan nilai 1,25, flexibility and efficiency of use dengan nilai 0,25, Aesthetic and minimalist design dengan nilai 0,25, help users recognize, diagnose, and recover from errors dengan nilai 1 dan Help and documentation dengan nilai 0. Dari hasil heuristic evaluation yang dilakukan menunjukkan bahwa evaluator memberikan nilai 0 dan 1 aplikasi Depo Atuo 2000 Tanjung Api-Api Palembang. Hasil penilaian tersebut menunjukkan bahwa aplikasi yang buat tidak ada masalah usability dan hanya memiliki cosmetic problem sehingga aplikasi Depo Auto 2000 Tanjung Api Api Palembang  dapat dinyatakan layak untuk didistribusikan kepada pengguna akhir (end user). 


2021 ◽  
Vol 7 (1) ◽  
pp. 61-70
Author(s):  
Henderi Henderi ◽  
Praditya Aliftiar ◽  
Alwan Hibatullah

Information technology has developed rapidly from time to time. One of the technologies commonly owned by many people today is smartphones with the Android and IOS platforms. By knowing this factor, mobile developers compete with each other to design applications with attractive user interfaces so that users are interested in using them. At this stage in mobile application development, starting from designing a user interface prototype. This stage aims to visualize user needs, improve user experience and simplify the coding process by programmers. In this study, researchers applied the prototype method. This research produces a prototype design for the e-learning application user interface which consists of a high fidelity prototype.


2010 ◽  
Vol 22 (5) ◽  
pp. 659-668
Author(s):  
Takahiro Kanno ◽  
◽  
Yasuyoshi Yokokohji ◽  

The usability of variable-scale micromanipulation system we developed previously, which consists of manipulation and vision subsystems, is evaluated. Based on preliminary usability testing results, we introduced a modified user interface providing more intuitive operation and conducted usability testing of the system including the improved interface. Results showed that variable scaling is significantly more effective than fixed scaling - but only for subjects used to the system.


2014 ◽  
Vol 07 (12) ◽  
pp. 1045-1054 ◽  
Author(s):  
Naseer Ahmad ◽  
Muhammad Waqas Boota ◽  
Abdul Hye Masoom

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