Internal communications for external results

1977 ◽  
Author(s):  
Rita Seplowitz Saltz
Keyword(s):  
Internal Communications

scholarly journals Modelling Internal Communications at St. Michael’s Hospital

2021 ◽  
Author(s):  
Annie Williams
Keyword(s):  
Social Identity ◽  
Public Affairs ◽  
Professional Communication ◽  
The Public ◽  
Adaptive Communications ◽  
Measurement Tools ◽  
Unique Identity ◽  
Niche Area ◽  
Internal Communications ◽  
The Relationship

Healthcare communications is a niche area of the professional communication field that has been studied from a social identity perspective by several researchers. In this qualitative study, interviews and documents were collected to evaluate the relationship between internal communications and social identity at St. Michael’s Hospital in Toronto, Ontario. Results showed a process of internal communications management that began with planning communications, moved through implementation and then involved measuring communications practices and planning for future changes. Throughout this process, the ‘unique identity’ of St. Michael’s Hospital was used as an inspiration for communications planning, messaging and measurement in order to reinforce a valid identity for employees. Moving forward, the public affairs and communications department could further expand their staff training and measurement tools in order to further solidify their status as an adaptive communications system.

scholarly journals Modelling Internal Communications at St. Michael’s Hospital

2021 ◽  
Author(s):  
Annie Williams
Keyword(s):  
Social Identity ◽  
Public Affairs ◽  
Professional Communication ◽  
The Public ◽  
Adaptive Communications ◽  
Measurement Tools ◽  
Unique Identity ◽  
Niche Area ◽  
Internal Communications ◽  
The Relationship

Healthcare communications is a niche area of the professional communication field that has been studied from a social identity perspective by several researchers. In this qualitative study, interviews and documents were collected to evaluate the relationship between internal communications and social identity at St. Michael’s Hospital in Toronto, Ontario. Results showed a process of internal communications management that began with planning communications, moved through implementation and then involved measuring communications practices and planning for future changes. Throughout this process, the ‘unique identity’ of St. Michael’s Hospital was used as an inspiration for communications planning, messaging and measurement in order to reinforce a valid identity for employees. Moving forward, the public affairs and communications department could further expand their staff training and measurement tools in order to further solidify their status as an adaptive communications system.

Internal communications

2008 ◽  
pp. 165-171
Author(s):  
Trevor Morris ◽  
Simon Goldsworthy
Keyword(s):  
Internal Communications

Internal communications

2008 ◽  
pp. 171-177
Author(s):  
Trevor Morris ◽  
Simon Goldsworthy
Keyword(s):  
Internal Communications

Using Social Media in the Workplace

2014 ◽  
pp. 146-161 ◽  
Author(s):  
Karen Mishra ◽  
Khaner Walker ◽  
Aneil Mishra
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Human Resources ◽  
Employee Engagement ◽  
Internal Communication ◽  
Marketing Social ◽  
Communication Practices ◽  
Internal Communications ◽  
Relations Marketing

This chapter examines the internal communication practices of Lenovo, a $34 billion Fortune Global 500 technology company, and the world's second-largest PC vendor. In particular, this study examines how this company uses social media as a method of internal communications in fostering employee engagement. Internal communications is generally led by marketing or PR professionals with expertise in human resources, public relations, marketing, social media, and/or employee engagement. One new way that companies are extending internal communication is by developing the use of their company intranets. Intranets can support an organization by sharing accurate company information on a timely basis. This chapter describes how Lenovo has developed and uses its Lenovo Central intranet to engage employees in its mission and vision.

Sign in / Sign up

Export Citation Format

Share Document