scholarly journals Performance Assessment of Product Service System from System Architecture Perspectives

2012 ◽  
Vol 2012 ◽  
pp. 1-19 ◽  
Author(s):  
John P. T. Mo

New business models in complex engineering products have favoured the integration of acquisition and sustainment phases in capability development. The product service system (PSS) concept enables manufacturers of complex engineering products to incorporate support services into the product’s manufacturing and sustainment lifecycle. However, the PSS design has imposed significant risks to the manufacturer not only in the manufacture of the product itself, but also in the provision of support services over long period of time at a predetermined price. This paper analysed three case studies using case study research design approach and mapped the service elements of the case studies to the generic complex engineering product service system (CEPSS) model. By establishing the concept of capability distribution for a PSS enterprise, the capability of the CEPSS can be overlaid on the performance-based reward scheme so that decision makers evaluate options related to the business opportunities presented to them.

2019 ◽  
Vol 11 (13) ◽  
pp. 3727 ◽  
Author(s):  
Marina P. P. Pieroni ◽  
Tim C. McAloone ◽  
Daniela C. A. Pigosso

Product—service systems (PSSs) are often outlined as potential enablers of new business models for circular economy. However, not all business models based on product-service systems have superior circularity potential. This research demonstrates how the application of a previously developed business model configurator for circular economy can support the design and assessment of customer value, economic and resource decoupling potential for product-service system business models in practice. By applying action research in two Nordic manufacturing companies from the furniture sector, different business model concepts based on product-service systems were proposed and assessed. Results indicate positive uptake by companies regarding the usefulness of the obtained outcomes. This research identified two key findings about ‘product-service system business models for circular economy’: (i) their configuration should fulfil certain simultaneous conditions—i.e. superior customer value, economic growth, and resource decoupling potential—to contribute to circular economy; and (ii) they are often ‘niche solutions’, fulfilling specific needs and customer segments, and more likely to flourish with certain types/characteristic of products, segments or geographical locations. Lastly, a framework outlining the conditions and trade-offs for assessing the circularity potential of business models based on product-service systems is introduced as one of the key contributions.


Author(s):  
Ana Batlles-delaFuente ◽  
Luis Jesús Belmonte-Ureña ◽  
José Antonio Plaza-Úbeda ◽  
Emilio Abad-Segura

The business fabric is trying to resolve the many transformations that have occurred in recent decades. Companies are obliged to offer new ways to meet the needs of the market. This situation has led to the creation of new business models that combine both competitiveness and sustainability. Among the most consistent strategies, the product-service system (PSS) stands out. A bibliometric analysis was carried out on 1088 documents during the period 2000–2020, to synthesize the knowledge base on PSS in a global context and analyse future trends. The results obtained have made it possible to identify the evolution of scientific production, the main drivers of this issue, the lines of research developed and their link with EU legislation and reveal some critical gaps in knowledge. The main lines of research describe different aspects of PSS: servitisation, product design, manufacturing, life cycle, circular economy, and sustainable development. This study has identified how its analysis has developed to date and what terms allow us to glimpse new approaches; hence, it is a useful tool for PSS researchers and sponsors who provide financial resources that allow new directions in this research.


2016 ◽  
Vol 23 (5) ◽  
pp. 1227-1248 ◽  
Author(s):  
Pankaj U. Zine ◽  
Makarand S Kulkarni ◽  
Arun K. Ray ◽  
Rakesh Chawla

Purpose – The purpose of this paper is to propose a conceptual framework for product service system (PSS) design for machine tools and discuss the PSS implementation issues focusing on the Indian machine tool business sector. Design/methodology/approach – The paper opted for an exploratory survey conducted in the Indian machine tool sector including 39 in-depth interviews with employees of different organizations representing middle and senior management having decision-making authority. It also involves proposing a framework to address the stakeholder’s requirements for services that offers foundation for PSS designers. Findings – The paper helps get an insights about key issues for PSS implementation by the Indian machine tool sector. The hybrid PSS model proposed in the paper can address the stakeholder’s requirements for flexibility in business models through different business phases. Practical implications – The paper offers suggestions for the development of PSS for machine tools for designers and identify issues to be considered particularly in Indian machine tools business context. Originality/value – This paper provides an insight to judge the feasibility of PSS concept for machine tools in Indian context and offers framework for PSS designers.


2015 ◽  
Vol 10 (3) ◽  
pp. 507-530 ◽  
Author(s):  
Kwang-Jae Kim ◽  
Chie-Hyeon Lim ◽  
Jun-Yeon Heo ◽  
Dong-Hee Lee ◽  
Yoo-Suk Hong ◽  
...  

Author(s):  
Jannik Alexander Schneider ◽  
Iryna Mozgova ◽  
Roland Lachmayer

AbstractWith the spread of product-service systems as business models the life cycle costs are of increasing importance as a measurement of product cost. A key factor that drives these costs is the desired reliability of the products used to provide the service. Since the customer usually expects as uninterrupted service availability, it is imperative to achieve the the required reliability. Therefore a large variety of methods has been developed to maximize the reliability of a product. But these approaches focus on the maximization of the reliability and disregard the resulting product costs. This can lead to designs that over perform concerning their reliability requirements but also exceed their target costs. Which will result in the product-service system not being competitive in the marketplace or lowering the company's profit. This paper shows an approach on how to use markov chains to enable a quick comparison of life cycle costs from different product-service system designs With this it will be possible to make better informed decisions about the costs of a system while still meeting the reliability targets.


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