The quality of service of the deployed LTE technology by mobile network operators in Abuja-Nigeria

In this study, the real-world performance analysis of four Nigerian mobile network operators (MNOs), namely MTN, GLO, Airtel, and 9Mobile long-term evolution (LTE) cellular network, were analyzed and compared. The Nigerian MNOs utilize 5 MHz, 10 MH, and 20 MHz channel bandwidths based on third-generation partnership project’s (3 GPPs) recommendation. The presented analysis shows the uplink (UL), and downlink (DL) throughputs gaps in mobility condition as well as other LTE’s system quality of service (QoS) key performance indicators (KPI’s) of: Connection drop rate, connection failure rate, peak physical downlink throughput, minimum radio link control (RLC) downlink throughput threshold and latency are not strictly followed. The reason may be due to a lack of regulatory oversight enforcement. The comparative studies showed that MTN provides the best QoS. The introduction of novel LTE QoS metrics herein referred to as national independent wireless broadband quality reporting (NIWBQR) is the significant contribution of this study. The goal of this study is to show the quality of the network as it affects the user's experience. Important observation showed that all the MNOs are not adhering to the 3 GPPs specified user plane latency of 30 ms and control plane latency of 100 ms, respectively, which makes video streaming and low latency communication a near-impossible task.

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Regulatory Compliance, Ethical Behaviour, and Sustainable Growth in Nigeria's Telecommunications Industry

Ethics and Decision-Making for Sustainable Business Practices - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-5225-3773-1.ch006 ◽

2018 ◽

pp. 90-108

Author(s):

Benjamin Enahoro Assay

Keyword(s):

Quality Of Service ◽

Mobile Network ◽

Telecommunications Industry ◽

Regulatory Compliance ◽

Poor Quality ◽

Sustainable Growth ◽

Ethical Behaviour ◽

Business Practices ◽

Mobile Network Operators

This chapter examines regulatory compliance, ethical behaviour and sustainable growth in Nigeria's telecommunications industry. It provides perspectives on the vexed issues of poor quality of service (QoS) that seems to have defied all practical solutions, unsolicited messages and the fleecing of subscribers by the mobile network operators, and other unfair business practices pervading the industry. The chapter wades through the controversy surrounding regulations and sanctions, and condemns the flagrant disregard for industry regulations by the mobile network operators whose actions are propelled by the runaway profit, which currently drives the stiff competition in the telecommunications industry. Based on the issues and problems articulated in this work, the chapter recommended among others, that the regulator should continue to engage the mobile network operators and other stakeholders in a robust dialogue aimed at finding lasting solution to the challenges impeding the growth of the telecommunications industry in Nigeria.

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Quality of Service Assessment on Some Major Mobile Network Operators in Ghana

2018 IEEE 7th International Conference on Adaptive Science & Technology (ICAST) ◽

10.1109/icastech.2018.8506753 ◽

2018 ◽

Author(s):

DANIEL KUYOLI NGALA ◽

JOSHUA APIGAGUA AKANBASIAM

Keyword(s):

Quality Of Service ◽

Mobile Network ◽

Mobile Network Operators

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Assessment of Quality of Service of Mobile Network Operators in Akure

International Journal of Business Administration ◽

10.5430/ijba.v10n3p118 ◽

2019 ◽

Vol 10 (3) ◽

pp. 118

Author(s):

Obe Olumide Olayinka ◽

Sangodoyin Oluranti Olukemi ◽

Otti Chukwuemeka

Keyword(s):

Quality Of Service ◽

Customer Satisfaction ◽

Mobile Network ◽

Base Stations ◽

Survey Questionnaire ◽

Test Technique ◽

Level Of Satisfaction ◽

The One ◽

Mobile Network Operators

This study assessed and compared the Quality of Service provided by the four major Mobile Network Operators(MNOs) in Akure, Nigeria as well as assessed their level of compliance with Nigerian Communications Commission standard. The study also examined the level of customer satisfaction on the services delivered by the MNOs. The effect of Quality of Service on the satisfaction of the customers of the MNOs was also investigated in this study.Primary data was collected in this study using both the drive test and survey questionnaire techniques. The drive test technique was used to collect data on the Quality of Service provided by the MNOs while the survey questionnaire was used to collect data on customer satisfaction from 527 respondents.Descriptive statistics was used to assess the level of Quality of Service provided and also to examine the level of customer satisfaction. The one-way ANOVA was adopted to compare the Quality of Service provided among the MNOs while Regression analysis was used to examine the effect of Quality of Service on customer satisfaction.The study revealed that the Quality of Service of the Mobile Network Operators in Akure differed significantly (P<0.05). It also revealed a moderate level of satisfaction among the customers. Though the Quality of Service provided by the Mobile Network Operators was found not to meet Nigerian Communications Commission standard for most of the key performance indicators, MTN was found to be the best. The study also revealed that the effect of Quality of Service on the satisfaction of customers is insignificant. The study recommended that the Mobile Network Operators should build more base stations as this would help reduce coverage gaps and blind spots and ultimately increase their network coverage.

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Quality of Service and Signal Evaluation Parameter Comparison Between Different Mobile Network Operators in Urban Area

2019 PhotonIcs & Electromagnetics Research Symposium - Spring (PIERS-Spring) ◽

10.1109/piers-spring46901.2019.9017680 ◽

2019 ◽

Author(s):

Alina Stafecka ◽

Andrejs Lizunovs ◽

Vjceslavs Bobrovs ◽

Peteris Gavars ◽

Zigmars Zarins

Keyword(s):

Quality Of Service ◽

Urban Area ◽

Mobile Network ◽

Signal Evaluation ◽

Mobile Network Operators

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Analysis of QOS Delivered to Users of WCDMA Band in Different Locations: Case Study of University of Ilorin, Nigeria

Proceedings of Telecommunication Universities ◽

10.31854/1813-324x-2019-5-3-45-56 ◽

2019 ◽

Vol 5 (3) ◽

pp. 45-56

Author(s):

O.A. Tiamiyu

Keyword(s):

Quality Of Service ◽

Performance Indicator ◽

Mobile Network ◽

Poor Quality ◽

Mobile Telephone ◽

Regulatory Body ◽

Mobile Network Operators

Since 2001, which marked the advent of modern telephony in Nigeria, there is a significant increase in the capacity of the Mobile Network Operators (MNOs). Total connected active lines were quite over a hundred million according to the reports by Nigeria Communications Commission (NCC), the regulatory body in Nigeria. However, mobile telephone users in the country are experiencing poor quality of service at different locations in the country. Thus, NCC has set benchmark values for various keys performance Indicator. In this study, findings on the quality of service delivered to users of WCDMA Band by the MNOs in different locations within University of Ilorin will be made.

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Aqua: An Adaptive End-System Quality of Service Architecture

High-Speed Networking for Multimedia Applications ◽

10.1007/978-1-4613-1339-7_7 ◽

1996 ◽

pp. 155-177 ◽

Cited By ~ 8

Author(s):

K. Lakshman ◽

Raj Yavatkar

Keyword(s):

Quality Of Service ◽

System Quality ◽

Service Architecture

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Scalable Video Delivery over Wireless LANs

Wireless Technologies ◽

10.4018/978-1-61350-101-6.ch210 ◽

2012 ◽

pp. 429-465

Author(s):

Maodong Li ◽

Seong-Ping Chuah ◽

Zhenzhong Chen ◽

Yap-Peng Tan

Keyword(s):

Quality Of Service ◽

Video Coding ◽

System Performance ◽

Scalable Video Coding ◽

Local Area ◽

Scalable Video ◽

Cross Layer Design ◽

Wireless Broadband ◽

Related Quality

Recent advances in wireless broadband networks and video coding techniques have led the rapid growth of wireless video services. In this chapter, we present a comprehensive study on the transmission of scalable video over wireless local area networks (WLAN). We analyze first the mechanisms and principles of the emerging scalable video coding (SVC) standard. We then introduce the IEEE 802.11 standards for WLAN and related quality of service (QoS) issues. We present some studies of SVC over WLAN using cross-layer design techniques. We aim to exploit the unique characteristics of the scalable video coding technology to enhance personalized experience and to improve system performance in a wireless transmission system. Examples and analyses are given to demonstrate system performances.

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Toward Mobile Web 2.0-Based Business Methods

Web Technologies ◽

10.4018/978-1-60566-982-3.ch081 ◽

2011 ◽

pp. 1515-1535

Author(s):

Katarzyna Wac ◽

Richard Bults ◽

Bert-Jan van Beijnum ◽

Hong Chen

Keyword(s):

Service Providers ◽

Mobile Network ◽

Mobile Service ◽

Mobile Web ◽

Service Deployment ◽

Business Cases ◽

Novel Method ◽

Assurance Process ◽

Mobile Network Operators

Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs’ customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP’s QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions’ service, facilitating the WNP’s selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP’s QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.

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