Commitment, Participation in Decision-Making and Social Support: Direct and Moderating Effects on the Stress-Burnout Relationship within an Educational Setting
The aim of the present study was to identify factors that might have a direct or buffering effect on the stress-burnout relationship. Ninety-four ( N = 94) faculty members of the University of Western Cape, completed instruments developed to measure participation in decision-making, social support, organizational commitment, role conflict and role ambiguity. The results of moderated multiple regression analyses indicated a buffering effect for social support on the stress-emotional exhaustion relationship, a direct effect for participation in decision-making on personal accomplishment as well as a stress-buffering and direct effect for organizational commitment on depersonalization. The results appear to indicate that different factors play a role in each of the components of burnout and that interventions aimed at addressing the problem of burnout need to take this fact into account.