This study has aim to identify the main causes of a bad work environment with a high
rate of turnover. The objective is to propose an intervention plan to increase the
participation, commitment and employees proactivity. This job is performed with a
case study with the quantitative paradigm, transversal and exploratory; the selected
sample is from a PYME dedicated to automation power services. For it is based on
the model of situational leadership Hersey and Blanchard, in addition to job
satisfaction survey NTP213.