Human Factors Training for Aviation Maintenance Personnel

1997 ◽  
Vol 41 (2) ◽  
pp. 1168-1171 ◽  
Author(s):  
William B. Johnson
Keyword(s):  
Human Factors ◽  
Aviation Industry ◽  
Aviation Maintenance ◽  
Course Offerings ◽  
Training Courses ◽  
Course Length ◽  
Maintenance Personnel

There is a growing awareness within the aviation industry that new levels of safety and efficiency can be achieved through attention to the human factors in maintenance. The result is that many airlines are creating human factors training courses for maintenance personnel. At the same time there is an increasing number of consultants offering human factors courses. This paper discusses the growing demand and rationale for training related to human factors in maintenance. The paper describes various course offerings — content, instructor qualifications, course length — and experiences of the author as a provider of maintenance human factors training.

Human factors engineering in aircraft maintenance: a review

2015 ◽  
Vol 21 (4) ◽  
pp. 478-505 ◽  
Author(s):  
A. Shanmugam ◽  
T. Paul Robert
Keyword(s):  
Human Factors ◽  
Human Factor ◽  
Aircraft Design ◽  
Well Being ◽  
Aviation Industry ◽  
Physical Aspect ◽  
Aircraft Maintenance ◽  
Human Factors Engineering ◽  
Content Type ◽  
Aviation Maintenance

Purpose – The purpose of this paper is to present a literature review on human factors in aircraft maintenance and to analyze and synthesize the findings in the literature on human factors engineering in aircraft maintenance. Design/methodology/approach – The review adopts a threefold approach: searching and collecting the scientific literature; sorting them on the basis of relevance and applications; and review of the scientific evidences. Broad areas of aircraft maintenance regulations are identified and each area was explored to study the level of scientific growth and publications. Notable theories, models and concepts are being summarized. Findings – Application of human factor principles in aviation spread beyond the technical arena of man-machine interface. The discipline has created a great impact on aircraft design, operations and maintenance. Its applications have percolated into design of aircraft maintenance facilities, task cards and equipment. Human factor concepts are being used for maintenance resource management. The principles are applied to shape the safety behavior and culture in aviation maintenance workplace. Nevertheless, the review unfolds immense potential for future research. Research limitations/implications – Research outcomes of non-aviation studies are also reviewed and consolidated to extend the applications to the aviation industry. Practical implications – This review would be a consolidated source of information confining to the physical aspect of human factors engineering in aircraft maintenance. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners. Social implications – It brought out the benefits of adopting the principles of human factor engineering in aircraft maintenance. Application of human factor philosophy ensures enhanced safety in air transport, personal safety and well-being of maintenance personnel. Originality/value – This is a unique review based on aircraft maintenance regulations that are baseline performance standards made mandatory by regulatory authorities. Therefore, the review has been considered to be made on aircraft maintenance regulatory requirements that surpass corporate or competitive strategies in aviation maintenance organization.

A Human Factors Guide for Aviation Maintenance

1993 ◽  
Vol 37 (1) ◽  
pp. 30-33 ◽  
Author(s):  
James F. Parker
Keyword(s):  
Human Factors ◽  
Federal Aviation Administration ◽  
Job Design ◽  
User Preferences ◽  
Aviation Maintenance ◽  
Air Carrier ◽  
Safety Considerations ◽  
Maintenance Personnel ◽  
Economic Considerations ◽  
Selection Of

Safety considerations require that air carrier maintenance be of the highest quality and essentially error-free. Economic considerations require that maintenance activities be as efficient as possible. Success in meeting both safety and economic goals depends on the performance of those working in the aviation maintenance community. A human factors guide can be of value in supporting and enhancing the performance of aviation maintenance personnel. One end product of the Federal Aviation Administration (FAA) program on “Human Factors in Aviation Maintenance” is a guidebook presenting human factors information oriented specifically toward the air carrier maintenance workforce. The Human Factors Guide presents established principles of job design and work. Coverage is broad and includes a variety of topics considered important in determining maintenance effectiveness and in the control of maintenance error. The preparation of the Human Factors Guide was done in a manner to ensure that needs of users were addressed. Size and format were selected in terms of user preferences. Information obtained through a series of FAA-sponsored human factors meetings plus that gained from a survey of maintenance personnel guided both the selection of topics and the presentation of materials.

Human Factors and Ergonomics in Maintenance and Inspection Symposium Abstract

1994 ◽  
Vol 38 (1) ◽  
pp. 100-100
Author(s):  
William T. Shepherd
Keyword(s):  
Human Factors ◽  
Research Program ◽  
Research Priorities ◽  
Aviation Industry ◽  
National Plan ◽  
Aviation Maintenance ◽  
Human Factors And Ergonomics ◽  
Symposium Abstract ◽  
The World ◽  
Maintenance And Inspection

In 1991 the National Plan for Aviation Human Factors was published. The plan proposed a variety of research priorities for the nation's aviation industry and government entities. The FAA Office of Aviation Medicine has been conducting a research program to address the Aviation Maintenance topics identified as significant in the National Plan. The resultant research program has been recognized as the most significant maintenance-oriented human factors study in the world.

Making a Business Case for the Human Factors Programs in Aviation Maintenance

2000 ◽  
Vol 44 (22) ◽  
pp. 767-770 ◽  
Author(s):  
Manoj S. Patankar ◽  
James C. Taylor
Keyword(s):  
Human Factors ◽  
Airline Industry ◽  
Return On Investment ◽  
Training Programs ◽  
Business Plan ◽  
Business Case ◽  
Financial Success ◽  
Aviation Maintenance ◽  
Maintenance Personnel

A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.

Human factors training in aviation maintenance: Impact on incident rates

2010 ◽  
Author(s):  
Rosemarie Reynolds ◽  
Elizabeth Blickensderfer ◽  
Adria Martin ◽  
Kevin Rossignon ◽  
Vaida Maleski
Keyword(s):  
Human Factors ◽  
Aviation Maintenance ◽  
Incident Rates

Tools for Human Performance Enhancement in Aviation Maintenance

1995 ◽  
Vol 39 (1) ◽  
pp. 60-60
Author(s):  
William B. Johnson
Keyword(s):  
Human Factors ◽  
Research Program ◽  
Human Performance ◽  
Performance Enhancement ◽  
Federal Aviation Administration ◽  
Cd Rom ◽  
Aviation Maintenance ◽  
Multi Media ◽  
Maintenance And Inspection ◽  
The Right

Human Factors and ergonomics professionals are often asked to “show” how their research has affected on-the-job human performance. They are asked to show measurable changes in human effectiveness and efficiency at work. There is always the demand for HF&E researchers to create procedures and tools that can guide non-human factors personnel to make the “right” human-centered decisions. This symposium will show and distribute such tools that have been designed and tested in an aviation maintenance environment. For over six years now, the Federal Aviation Administration Office of Aviation Medicine has conducted an extensive research program centered on human factors in aviation maintenance and inspection. The research program has earned a reputation of demonstrating a “hands-on” understanding of aviation maintenance and maintaining a close working relationship with all segments of the industry. The symposium will begin with an overview of FAA-sponsored research results applied to aviation maintenance and safety over the past six years. In the second paper the Human Factors Guide for Aviation Maintenance, completed in 1995, will be described. The third presentation will demonstrate a CD-ROM version of the Guide. The presentation shall also discuss human-computer interface issues pertinent to developing interactive multi-media information systems. The final presentation will show a multi-media software package to conduct ergonomics audits in a variety of industrial environments. The system has evolved from three years of ergonomics audit research in aviation maintenance workplaces. Each of the session presentations will demonstrate and distribute HF&E tools to session attendees.

Adapting to the User

2010 ◽  
pp. 1006-1020
Author(s):  
Matthias Jöst
Keyword(s):  
Human Factors ◽  
Human Machine Interface ◽  
Aviation Industry ◽  
Personal Lives ◽  
Machine Interface ◽  
Human Factors Research

Pervasive computers cover many areas of both our working and personal lives. This chapter investigates this phenomenon through the human factors impacts, particularly in aviation. This chapter gives a brief introduction to pervasive computers and how they interact with aviation human factors research. Further, it follows the discussion on how pervasive computers have permeated into an integral part of the aviation industry by reviewing the specific issues of cockpit automation and the human-machine interface in the aircraft cockpit.

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