scholarly journals Assessing the Impact of Response Styles on Cross-Cultural Service Quality Evaluation: A Simplified Approach to Eliminating the Problem

2010 ◽  
Vol 13 (2) ◽  
pp. 230-243 ◽  
Author(s):  
Nina Reynolds ◽  
Anne Smith
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Cross Cultural ◽  
Response Styles ◽  
Simplified Approach ◽  
Cultural Service ◽  
Service Quality Evaluation ◽  
The Impact

scholarly journals A dynamic multi-dimension trust model for information service quality evaluation

2021 ◽  
Vol 187 ◽  
pp. 601-606
Author(s):  
Zhicheng Xu ◽  
Xiang Li ◽  
Wanyin Xiong ◽  
Qixiao Lin ◽  
Jian Mao
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Information Service ◽  
Trust Model ◽  
Service Quality Evaluation
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