Human Resource Management in Professional Service Firms: Learning from a Framework for Research and Practice

2015 ◽  
Vol 29 (2) ◽  
pp. 77-101 ◽  
Author(s):  
S. Kaiser ◽  
A. Kozica ◽  
J. Swart ◽  
A. Werr
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Professional Service ◽  
Service Firms ◽  
Professional Service Firms ◽  
Research And Practice

Trendsetters of HRM: a systematic review of how professional service firms manage people

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dmitri Sokolov ◽  
Elena Zavyalova
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
The Body ◽  
Professional Service ◽  
Future Research ◽  
Service Firms ◽  
Professional Service Firms ◽  
Content Type ◽  
Hrm Practices

PurposeHuman resource management in professional service firms (PSF) is one of the most important instruments for promoting sustainable competitive advantage. Despite the major growth of scholars' interest in human resource management (HRM) issues in PSF, the body of knowledge in this field remains highly fragmented and diversified. The purpose of this paper is to systematize key evidence on the use of HRM practices in PSF.Design/methodology/approachThe paper is based on a systematic literature review of 90 peer-reviewed journal papers.FindingsThe review revealed typical ability-, motivation- and opportunity-enhancing practices used by PSF and outlined how these HRM practices may differ among various PSF.Originality/valueThe paper provides scholars with an updated and comprehensive research landscape and development process in this important field, thereby contributing to greater research interest and enthusiasm for future research.

Human resource management implications of terrorist threats to firms in the supply chain

2009 ◽  
Vol 39 (6) ◽  
pp. 469-485 ◽  
Author(s):  
Carol Reade
Keyword(s):  
Supply Chain ◽  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Service Sector ◽  
Negative Relationship ◽  
Employee Attitudes ◽  
Service Firms ◽  
Content Type ◽  
The Relationship

PurposeThe purpose of this paper is to examine the relationship between employee sensitivity to terrorism and employee attitudes in supply chain firms located in an environment with ongoing terrorist threat. Implications for human resource management in supply chain firms and future directions for research are discussed.Design/methodology/approachThe paper is based on questionnaire data collected from 898 managers in Sri Lanka. Included in the paper are manufacturing and service firms that constitute integral parts of global supply chains such as garment and textile firms, software solutions firms, and import‐export trading firms. Correlation analysis is used to examine the relationship between variables.FindingsThe results generally indicate a statistically significant negative relationship between employee sensitivity to terrorism and employee attitudes toward the organization, team, and job. Results vary by sector and industry, with a comparatively strong negative association between employee sensitivity to terrorism and employee attitudes in the service sector, particularly among employees in import‐export trading firms.Originality/valueThis paper is among the first to examine the relationship between terrorism and employee work attitudes in supply chain firms. While the direct effects of terrorism on the supply chain have been well documented, such as disruption to the physical distribution of goods, much less is known about the indirect effects of terrorism on supply chain performance.

Suzhi: an indigenous criterion for human resource management in China

2014 ◽  
Vol 5 (2) ◽  
pp. 129-143 ◽  
Author(s):  
Liguo Xu ◽  
Pinging Fu ◽  
Youmin Xi
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Organizational Performance ◽  
Human Resource ◽  
Content Type ◽  
Research And Practice ◽  
Indigenous Management ◽  
Hrm Practices ◽  
Knowledge Based ◽  
Different Dimensions

Purpose – The purpose of this paper is to conceptualize the indigenous concept of suzhi at individual and organizational levels, and identify its dimensions for human resource management (HRM) research and practice in China. Design/methodology/approach – Based on a comprehensive review of suzhi literature, Chinese cultural and historical literature, as well as Western mainstream HRM research, a multidimensional suzhi framework is conceptualized. Findings – As an indigenous expression, suzhi can be and has been adopted for Chinese HRM research and practice. As a multidimensional construct, one’s cognitive suzhi is jointly determined by corresponding moral suzhi, wenhua (knowledge-based) suzhi and zhuanye (professional) suzhi. Cognitive suzhi, in turn, determines one’s behavioral suzhi that drives employees to enhance organizational performance, and this relationship is moderated by psychological suzhi. Research limitations/implications – The proposed framework provides new insight for Chinese indigenous management research, particularly in developing suzhi measurement for different dimensions. It also informs HRM practices in recruiting, selection, performance analysis and employee career development. Originality/value – The complexity of suzhi dimensions from an organizational HRM perspective is analyzed. The resulting suzhi framework offers new insight for HRM research and practices in China.

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