Linking employee perceptions and employee attitudes through their levels of organizational identification: a field investigation in India

PurposeDespite organizational socialization and support, contemporary managers often perceive employees to be less engaged and attached to their workplace, multiplying their workload with unsolicited vexations and worries. In this connection, the purpose of this paper is to explore and possibly confirm the ameliorative role of organizational identification as a mediator between employees' perceptions of organizational support and justice and their favorable association to their levels of engagement and attenuation of their intentions to quit.Design/methodology/approachSuitable theories such as the social exchange and fairness heuristics theories were examined to select and support the study constructs. Accordingly, the literature was reviewed to formulate the study hypotheses and connect them through a conceptual latent variable model (LVM). Data were collected from 402 full-time managerial executives all over India. The data thus collected were subjected to structural equation modeling (SEM) procedures.FindingsAll the measures used in this study had acceptable reliabilities as indicated by their Cronbach's Alpha values. Based on the SEM procedures all the study hypotheses and one of the competing LVMs labeled as LVM5 was finally accepted.Originality/valueThe distinctive feature of this study is the theoretical compilation of all the study constructs in one LVM and subsequent empirical verification of the same. This study is, perhaps, the first of its kind to examine the implications of such justice-based perceptions of social exchange relations between employees and their organizations in India more so, since it considers support and justice to complement each other as an interactive whole.

Economic Individualism and Job Engagement: Examining the Roles of Work Motivation and Growth Need Strength

Economic individualism—involving a belief that the individual should be in control of his/her own economic decisions and an increased emphasis on competition and achievement—is becoming more prominent in several areas of the world, but little is known about the implications of this characteristic for employee attitudes and behavior. Our study investigated the impact of economic individualism on job engagement. More specifically, the research developed and examined a model involving work motivation as a mediator and growth need strength as a moderator. Employees (N = 235, 58.3% male, 33.6% 20–29 years old, 53.2% with a bachelor’s degree) from several companies in South Korea completed survey measures of economic individualism, job engagement, work motivation, and growth need strength. Findings supported work motivation as a mediator and indicated that the indirect effect through work motivation was significant at high levels of growth need strength although not at low levels. These findings provide new insights regarding the individual-level engagement implications of economic individualism and when and why these implications hold, as prior research on economic individualism has focused on the organizational and societal levels.

The Role of Pro-Innovative HR Practices and Psychological Contract in Shaping Employee Commitment and Satisfaction: A Case from the Energy Industry

Innovation is a very important attribute of energy companies. Its level largely depends on employees’ attitudes and behaviours, which are determined on the one hand by individual factors (e.g., psychological contract) and on the other hand by organisational factors (e.g., human resources (HR) practices). The aim of this article is to identify the relationship between pro-innovative HR practices, psychological contract and employee attitudes—commitment and job satisfaction. The research was conducted in a company which is one of the leading Polish electricity suppliers. Data were collected using a proprietary survey questionnaire. The research involved 402 HR professionals responsible for shaping and implementing pro-innovative HR practices in the company. Hypotheses were tested using the partial least squares structural equation modelling technique (PLS-SEM). The results indicate the existence of a positive relationship between pro-innovative HR practices, psychological contract and employee commitment and satisfaction. Furthermore, they indicate that organisations wishing to increase employee commitment and job satisfaction should strengthen and implement existing psychological contracts. One way to do this is to invest in pro-innovative HR practices, such as competence development, knowledge sharing or creativity-based candidate selection, as they have been shown to be good moderators of these relationships. The obtained results may be of particular importance for HR management specialists and managers responsible for shaping desired attitudes and behaviours of employees.

PENGARUH IMBALAN INTRINSIK TERHADAP SIKAP PEGAWAI YANG DIMEDIASI OLEH PERSEPSI DUKUNGAN ORGANISASI

This study aims to examine the effect of Intrinsic Rewards on Employee Attitudes mediated by Perceptions of Organizational Support at the Social Service of Gayo Lues Regency. The sampling method in this research uses sensus sampling with a sample of 115 respondents. The results of this study indicate that the variables of intrinsic reward and perceived organizational support have a significant effect on employee attitudes. Furthermore, the perceived organizational support variable partially mediates the intrinsic rewards of employee attitudes.

Effects of Internal and External CSR on Supportive and Harmful Employee Attitudes

Prior studies have suggested that corporate social responsibility (CSR) contributes to a hospitality organization’s competitive advantage by influencing employee attitudes. However, the mechanisms driving employees’ responses to different types of CSR activities remain largely unexplored. Based on social exchange and social identity theories, we examined the mechanisms through which external and internal CSR activities influence employees’ perceived organizational justice and identification, and their subsequent outcomes (i.e., organizational commitment and turnover intention). We collected data from the employees of a hospitality company operating in the United States and used confirmatory factor analysis and structural equation modeling for data analysis. The results showed that internal CSR activities had significant sequential effects on organizational justice, organizational identification, and organizational commitment as well as turnover intention. External CSR activities had significant indirect effects on organizational commitment via organizational identification. These findings reinforce the notion that external and internal CSR operate through different mediating mechanisms. We discussed the main findings of this study in terms of their theoretical implications for our understanding of the psychology behind CSR, as well as social exchange and social identity theories. The results suggest that both external and internal CSR have particular importance as a means of supporting a hospitality company’s efforts to foster employee identification with the company, and thereby improve employee attitudes at work. We closed by discussing the practical implications of our results, including recommendations for hospitality operators.

Technostressors – a boon or bane? Toward an integrative conceptual model

Purpose This paper aims to highlight the positive and negative effects of technostressors on employee attitudes using psychological need satisfaction as an explanatory mechanism and mindfulness as an individual resource, thereby developing an integrative conceptual model. Design/methodology/approach A narrative literature review was performed in the technostress, job demands-resources and mindfulness literature to develop the propositions of the integrative conceptual model. Findings This paper posits psychological need satisfaction as a mediator in the process by which technostressors impact important employee outcomes. It also proposes mindfulness as a personal resource that helps alleviate technostressor induced burnout and foster work engagement. Research limitations/implications The proposed integrative conceptual framework provides some useful directions for future empirical research on this topic of growing importance. Practical implications Based on the findings of this paper, managers can devise and implement a technostressor-specific mitigation strategy to cope with information and communication technology–induced work demands. They can also introduce mindfulness-based programs to support positive outcomes when technostressors are present. Originality/value This paper is the first to theoretically delineate specific characteristics of technostressors as challenge and hindrance demands and makes interdisciplinary contributions by extending the role of psychological mechanisms such as psychological need satisfaction and personal resources such as mindfulness in work-related technology use research.

THE EFFECT OF LEADERS' INTERPERSONAL COMMUNICATION ON EMPLOYEES' ATTITUDES IN CONVECTION UNLIMITED BANDUNG

ABSTRACT This research was conducted to determine the effect of interpersonal communication leader on employee attitudes at Convection Unlimited Bandung. The purpose of this research is to find out and analyze how the leader's interpersonal communication on the attitude of the employees given, the tasks by the leader and the magnitude of the influence employees at work. This study uses quantitative methods with descriptive-type research. Sampling was carried out using a non-probability sampling method with a number of respondents as many as 20 people. The data analysis technique used is the approach Field surveys are then analyzed to draw conclusions Based on the test results, the t-value iscount 5.66 compared to the value of ttable is equal to the value of (0.05) df = nk-1 that is equal to ttable at df=20-2=98 with (0.05) obtained ttable of 2.101. it can be concluded that the value of tcount (5,66) greater than ttable (2.101), the Sig value is also obtained. < (0.05) i.e. 0.000 < 0.05 then it can be concluded that H0 is rejected, it means that the Leadership Interpersonal Communication has a significant influence on employee attitudes. The conclusion of this study is that with a positive influence it shows the better interpersonal communication by the leadership at Convection Unlimited Bandung will have an impact on improving employee attitudes at work, and vice versa the worse interpersonal communication by the leadership at Konveksi Unlimited will be have an impact on decreasing employee attitudes at work.

Employee perceptions of diversity management in the hospitality industry

PurposeDiversity management is of great importance in the hospitality industry, resulting in a host of constructive consequences if managed effectively. However, there is a deficiency of investigation surrounding the outcomes of diversity management on the employees' attitudes and behavior in the hospitality industry. This research sought to investigate the influence of diversity management on workers' performance and conduct in the hospitality industry.Design/methodology/approachThis quantitative study used survey data from 565 hospitality industry employees. Structural equation modeling was used to test the relationships from the research model.FindingsThis study identified a relationship between diversity management and positive workforce-related outcomes, including job performance, service innovation behavior and employee engagement in the hospitality industry.Research limitations/implicationsThe findings of this study will push the confines of diversity management scholarship and initiate new paths of academic inquiry. Hospitality industry managers can also identify the benefits of effective diversity management as a consequence of this study.Originality/valueThis research contributes to the growing literature on diversity management as an essential aspect of human resources management in promoting positive employee attitudes and behaviors.