scholarly journals Model construction of medical endoscope service evaluation system-based on the analysis of Delphi method

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
2019 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.


2020 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.


2019 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.


2020 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method.Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed the service level EIS.Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality.Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.


2020 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method.Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed the service level EIS.Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality.Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.


2013 ◽  
Vol 311 ◽  
pp. 527-532
Author(s):  
Li Mei Huang

Climate change has increased the vulnerability of physical environments and natural disasters can cause serious loses. Climate change and the plight of the world's indigenous people of Taiwan, the South Island nation and other aboriginal peoples of the world has been a very popular topic and the similarities and differences of both situations are being discussed; it has been suggested that each country should develop its own system to evaluate the disaster risk caused by climate change. Therefore, this study is based on the climate circumstance that drafts evaluation indexes through literature and now saves the most completed existing slabstone houses as the case, review and experts workshop. Furthermore, this study sorts evaluation indexes through the Fussy Delphi method. Finally, the entire evaluation system includes three themes: climate change factor, physical environment condition, and social economic condition. Indictors include: typhoon season, rainy season, summer, geological hazards sensitive area, awaiting migration of the settlements, and slabstone house renovation system.


2011 ◽  
Vol 10 (1) ◽  
pp. 77-85 ◽  
Author(s):  
Jinyang Deng ◽  
Maureen Bender ◽  
Steve Selin

2014 ◽  
Vol 945-949 ◽  
pp. 3364-3368
Author(s):  
Min Fan

the taxi intelligent terminal management system using the latest GPS and Beidou Positioning Technology and network technology, embedded programming technology, Windows CE terminal operating system, cloud computing technology, the original taxi valuation multiple system, GPS positioning system, the taxi service evaluation system, intelligent light system, monitoring system and one card system. Integration, design a set of complete city taxi intelligent terminal management system, to achieve a high level of management. Double backup location system using GPS positioning and Chinese Beidou Positioning, positioning accuracy, reliable, real-time operational data store upload taxi and reliable data, which can realize safe driving record, automobile security alarm, accident alarm and anti-theft alarm and tracking and control, in the taxi can achieve "flat-share carpool", can realize the time-sharing, people, time, metering and billing and other functions, and improves the bearing rate of the vehicle, more energy saving and environmental protection. The system has broad application prospects and the market space. The system will realize some technical indicators: receive 10 channels, the positioning accuracy of <5 meters, the cold start time <30 seconds, hot start time <3 seconds, GPS relocation time <30 seconds.


2021 ◽  
Vol 2021 ◽  
pp. 1-11
Author(s):  
Yuqin Su ◽  
Dalin Huang ◽  
Zhengcheng Jin ◽  
Shifan Chen ◽  
Ao Chen

Chongqing International Marathon event is one of the top marathon events in China. Under the background of the new era, constructing a scientific and reasonable marathon evaluation system plays an important role in the development of this event. In this study, literature method, field investigation method, Delphi method, interview method, analytic hierarchy process, and other methods are used. And it includes 5 primary indicators, 13 secondary indicators, and 58 tertiary indicators. What is more, AHP is used to determine the weight of indicators at each level. This evaluation system can help the race-organizing committee more scientifically understand this event and lay a solid foundation for finally building an excellent brand event.


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