Design of Service Evaluation System for Public Resource Trading Platform

ICCREM 2019 ◽  
2019 ◽  
Author(s):  
Jian Wang ◽  
Jun Fang ◽  
Yu Zhang ◽  
Xukun Liu
Keyword(s):  
Evaluation System ◽  
Service Evaluation ◽  
Public Resource

scholarly journals Model construction of medical endoscope service evaluation system-based on the analysis of Delphi method

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Evaluation ◽  
Model Construction ◽  
Medical Endoscope

Study on the Application of Computer in the Taxi Intelligent Management System

2014 ◽  
Vol 945-949 ◽  
pp. 3364-3368
Author(s):  
Min Fan
Keyword(s):  
System Integration ◽  
Management System ◽  
Evaluation System ◽  
Service Evaluation ◽  
Time Sharing ◽  
Start Time ◽  
Positioning Accuracy ◽  
Safe Driving ◽  
Gps Positioning ◽  
Intelligent Terminal

the taxi intelligent terminal management system using the latest GPS and Beidou Positioning Technology and network technology, embedded programming technology, Windows CE terminal operating system, cloud computing technology, the original taxi valuation multiple system, GPS positioning system, the taxi service evaluation system, intelligent light system, monitoring system and one card system. Integration, design a set of complete city taxi intelligent terminal management system, to achieve a high level of management. Double backup location system using GPS positioning and Chinese Beidou Positioning, positioning accuracy, reliable, real-time operational data store upload taxi and reliable data, which can realize safe driving record, automobile security alarm, accident alarm and anti-theft alarm and tracking and control, in the taxi can achieve "flat-share carpool", can realize the time-sharing, people, time, metering and billing and other functions, and improves the bearing rate of the vehicle, more energy saving and environmental protection. The system has broad application prospects and the market space. The system will realize some technical indicators: receive 10 channels, the positioning accuracy of <5 meters, the cold start time <30 seconds, hot start time <3 seconds, GPS relocation time <30 seconds.

scholarly journals Model Construction of Medical Endoscope Service Evaluation System-Based on the Analysis of Delphi Method

2019 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Providers ◽  
Service Level ◽  
Service Evaluation ◽  
Evaluation Index System ◽  
Diagnosis And Treatment ◽  
Analytic Hierarchy ◽  
Medical Endoscope ◽  
Improve Service Quality

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.

scholarly journals Model Construction of Medical Endoscope Service Evaluation System-Based on the Analysis of Delphi Method

2020 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Providers ◽  
Service Level ◽  
Service Evaluation ◽  
Evaluation Index System ◽  
Diagnosis And Treatment ◽  
Analytic Hierarchy ◽  
Medical Endoscope ◽  
Improve Service Quality

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.

scholarly journals Model Construction of Medical Endoscope Service Evaluation System-Based on the Analysis of Delphi Method

2019 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Providers ◽  
Service Level ◽  
Service Evaluation ◽  
Evaluation Index System ◽  
Diagnosis And Treatment ◽  
Analytic Hierarchy ◽  
Medical Endoscope ◽  
Improve Service Quality

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.

scholarly journals Service Evaluation of Electric Vehicle Charging Station: An Application of Improved Matter-Element Extension Method

2021 ◽  
Vol 13 (14) ◽  
pp. 7910
Author(s):  
Qingyou Yan ◽  
Hua Dong ◽  
Meijuan Zhang
Keyword(s):  
Electric Vehicle ◽  
Electric Vehicles ◽  
Evaluation System ◽  
Service Evaluation ◽  
Service Performance ◽  
Extension Method ◽  
Charging Station ◽  
Electric Vehicle Charging ◽  
Vehicle Charging ◽  
Charging Stations

To reach the targets of carbon peaking and neutral, China needs to develop electric vehicles extensively. The service level of electric vehicle charging stations (EVCSs) notably decides the promotion of electric vehicles. Given the current unsatisfactory service performance of charging stations, this paper established a multi-criteria evaluation system for the electric vehicle charging stations. We conducted a survey in 2020 by distributing questionnaires to experts and charging station users. Firstly, from the perspective of the subject and object of charging station service, the evaluation system of 16 indexes for operator service and customer service was constructed. Secondly, the order relation method and entropy weight method were used to determine the subjective weight and objective weight of the indexes, respectively. It was concluded that charging price and parking cost have a great influence on the service evaluation. Then, a comprehensive evaluation model based on the improved matter-element extension method was established to appraise three charging stations in Beijing. Sensitive analysis and comparative analysis were implemented to further demonstrate the effectiveness and stability of the proposed evaluation method. Finally, the evaluation results provided implications for improving the charging service performance.

scholarly journals Model Construction of Medical Endoscope Service Evaluation System-Based on the Analysis of Delphi Method

2020 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Providers ◽  
Service Level ◽  
Service Evaluation ◽  
Evaluation Index System ◽  
Diagnosis And Treatment ◽  
Analytic Hierarchy ◽  
Medical Endoscope ◽  
Improve Service Quality

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment，occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method.Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed the service level EIS.Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality.Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.

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