Sentiment Analysis of Online Learners in Higher Education: A Learning Perspective through Unstructured Data

2021 ◽  
pp. 157-170
Author(s):  
Priyanka Shukla ◽  
Adarsh Garg
Keyword(s):  
Higher Education ◽  
Sentiment Analysis ◽  
Unstructured Data ◽  
Online Learners

Ecuadorian Higher Education in COVID-19: A Sentiment Analysis

2020 ◽  
Author(s):  
Rubén Pazmiño ◽  
Fernando Badillo ◽  
Miguel Conde González ◽  
Francisco José García-Peñalvo
Keyword(s):  
Higher Education ◽  
Sentiment Analysis

Sentiment Analysis of Social Media as Tool to Improve Customer Retention

2017 ◽  
pp. 635-648
Author(s):  
Wafaa A. Al-Rabayah ◽  
Ahmad Al-Zyoud
Keyword(s):  
Social Media ◽  
Social Network ◽  
Literature Review ◽  
Competitive Advantage ◽  
Sentiment Analysis ◽  
Customer Retention ◽  
Unstructured Data ◽  
Amount Of Information ◽  
Business Applications ◽  
The Web

Sentiment analysis is a process of determining the polarity (i.e. positive, negative or neutral) of a given text. The extremely increased amount of information available on the web, especially social media, create a challenge to be retrieved and analyzed on time, timely analyzed of unstructured data provide businesses a competitive advantage by better understanding their customers' needs and preferences. This literature review will cover a number of studies about sentiment analysis and finds the connection between sentiment analysis of social network content and customers retention; we will focus on sentiment analysis and discuss concepts related to this field, most important relevant studies and its results, its methods of applications, where it can be applied and its business applications, finally, we will discuss how can sentiment analysis improve the customer retention based on retrieved data.

Sentiment Analysis of Social Media as Tool to Improve Customer Retention

2017 ◽  
pp. 207-223
Author(s):  
Wafaa A. Al-Rabayah ◽  
Ahmad Al-Zyoud
Keyword(s):  
Social Media ◽  
Social Network ◽  
Literature Review ◽  
Competitive Advantage ◽  
Sentiment Analysis ◽  
Customer Retention ◽  
Unstructured Data ◽  
Amount Of Information ◽  
Business Applications ◽  
The Web

Sentiment analysis is a process of determining the polarity (i.e. positive, negative or neutral) of a given text. The extremely increased amount of information available on the web, especially social media, create a challenge to be retrieved and analyzed on time, timely analyzed of unstructured data provide businesses a competitive advantage by better understanding their customers' needs and preferences. This literature review will cover a number of studies about sentiment analysis and finds the connection between sentiment analysis of social network content and customers retention; we will focus on sentiment analysis and discuss concepts related to this field, most important relevant studies and its results, its methods of applications, where it can be applied and its business applications, finally, we will discuss how can sentiment analysis improve the customer retention based on retrieved data.

Engage Online Learners

2018 ◽  
pp. 96-118
Author(s):  
Sang Chan ◽  
Devshikha Bose
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Online Courses ◽  
Higher Education Institutions ◽  
Flow Theory ◽  
Learning Needs ◽  
Online Learners ◽  
Course Content ◽  
Design Considerations ◽  
Student Instructor

Online learning will continue to be one of the popular modes of instruction offered by higher education institutions to accommodate different learning needs. Student engagement is critical to the success of online learning. Students should be engaged cognitively, emotionally, and behaviorally. This chapter discusses design considerations for online courses to promote student-instructor, student-student, and student-content interactions to engage students cognitively, emotionally, and behaviorally. The chapter also discusses the application of flow theory, specifically, in the design of instruction to engage students during their interaction with course content.

Understanding the Online Learner

2009 ◽  
pp. 482-494 ◽  
Author(s):  
Steven W. Schmidt
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Online Courses ◽  
Drop Out ◽  
Traditional Classrooms ◽  
Education Programs ◽  
Online Learners ◽  
The People ◽  
Learning Programs

The expansion of distance education programs has allowed institutions of higher education to be successful in their collective mission to make educational programs more accessible to adults who normally would not have that access. Indeed, online learning has brought education to the people. Access to school is now as simple as logging on to the Internet in the privacy of one’s own home. Who are these students taking courses online? Why are they in online courses versus traditional classrooms? What is different about them, about their situations, and their expectations? Why are some online learners successful and others not? Why do some online learners continue to work through programs while others drop out? For online learning programs to be successful in the long term, it is important to have a thorough understanding of the online learner. This chapter examines the adult online learner in higher education.

Positive Psychology

2021 ◽  
pp. 191-221
Author(s):  
Christine A. DeLucia
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Environment ◽  
Emotional Experience ◽  
Well Being ◽  
Mindfulness Practice ◽  
Online Learners ◽  
Area Of Interest ◽  
Interest In Research ◽  
The Impact

The application of mindfulness practice in education has been a growing area of interest in research. Some of the benefits of mindfulness practice in education include increased focus and concentration, decreased stress and anxiety, and improved overall well-being. While mindfulness in education has been studied in preschool, elementary, secondary, and tertiary settings, little research has been done examining the benefits of mindfulness in an online learning environment. As online learning continues to be an emerging trend in higher education, it is important for educators to consider alternative ways to support the holistic needs of online learners. This chapter explores the impact of mindfulness resources on the academic and emotional experience of the online learner.

We'll Leave the Light on for You

2011 ◽  
pp. 64-76 ◽  
Author(s):  
Vanessa Paz Dennen ◽  
Curtis J. Bonk
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Environments ◽  
Online Learners ◽  
Online Learning Environments ◽  
Attrition Rates ◽  
Collaborative Tools ◽  
Effective Pedagogy ◽  
Online Tools

Motivating online learners is a key challenge facing instructors in both higher education and corporate settings. Attrition rates and low participation levels in course activities are frequent instructor complaints about online learning environments. Part of the problem is a lack of sophistication in online tools and courseware (Bonk & Dennen, 1999). Added to this problem is that, even when tools exist for engaging and motivating students, instructors lack training in how to effectively use them. Instructors not only need to know the types of online and collaborative tools for engaging students, but also how to embed effective pedagogy when the technologies are weak.

We'll Leave the Light on for You

2011 ◽  
pp. 704-715
Author(s):  
Vanessa Paz Dennen ◽  
Curtis J. Bonk
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Environments ◽  
Online Learners ◽  
Online Learning Environments ◽  
Attrition Rates ◽  
Collaborative Tools ◽  
Effective Pedagogy ◽  
Online Tools

Motivating online learners is a key challenge facing instructors in both higher education and corporate settings. Attrition rates and low participation levels in course activities are frequent instructor complaints about online learning environments. Part of the problem is a lack of sophistication in online tools and courseware (Bonk & Dennen, 1999). Added to this problem is that, even when tools exist for engaging and motivating students, instructors lack training in how to effectively use them. Instructors not only need to know the types of online and collaborative tools for engaging students, but also how to embed effective pedagogy when the technologies are weak.

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