Hospital pharmacy staff absences soar as COVID-19 cases rise

2011 ◽  
Vol 14 (3) ◽  
pp. 48-56 ◽  
Author(s):  
Colette Raymond ◽  
Donna M. Woloschuk ◽  
Nick Honcharik

2016 ◽  
Vol 101 (9) ◽  
pp. e2.46-e2
Author(s):  
Liz Webb ◽  
Jum Skingle

AimCOPPS is a computerised outpatient prescription printing system for WP10 prescriptions. It aims to improve the quality and safety of service, as patients will be provided with a legible, complete prescription to take to a community pharmacy of their choice. Patients requiring specialist medicines will have their medicines dispensed more promptly by the hospital pharmacy or medicines home care provider. The software ensures prescriptions contain all the required information to allow safe dispensing, reducing frequency of delays. Hospital pharmacy staff have more time to explain their medicines to patients, promoting shared decision making and improved adherence leading to better health outcomes and reduced waste and harm; provide information at the time of prescribing to increase adherence to agreed care pathways and prescribing practice. It facilitates attribution of prescribing, improves governance and is more easily audited and reported; capture the costs of medicines dispensed for out-patients which will be measured using information from the hospital pharmacy computer system and CASPA.The aim of this audit was to evaluate the effect the introduction of COPPS has had on compliance with the UHB formulary, local melatonin pathway and its impact on expenditure for melatonin within the community child health clinic. The pathway states that the starting dose is 2 mg Circadin® tablet or liquid melatonin 1 mg/1 ml if necessary for individual patients.MethodCommunity Child Health prescribing data shows their highest expenditure is on melatonin. This was therefore chosen to test the impact of COPPS for a pilot study.Six months prescribing data (September 14–March 15) was obtained from COPPS. This was compared to data obtained for WP10's from hospital forms analysis for the same months the previous year (September 13–March 14)ResultsA 55% reduction was seen in the prescribing of non-formulary melatonin and a reduction in expenditure on melatonin by 18% or £16,000. The estimated annual reduction is £23,000.There was also a significant increase in adherence to the agreed medication pathway for melatonin.ConclusionCOPPS provides information for establishment of a robust and expediated audit of medication costs and pathway compliance as shown by the melatonin results. It encourages prescribers to pick medicines from the UHB formulary and provides information that can be used to assess compliance to agreed pathways. In addition pharmacies are provided with accurate legible prescriptions and the patient receives printed copy of the prescription for the GP. A similar approach will now be used to assess the data for Attention Deficit Hyperactivity Disorder (ADHD). COPPS has recently been rolled out to another UHB community child health clinic and the local special schools and further outpatient clinics will follow. A patient satisfaction survey in the outpatient clinics will be developed and audited.


PHARMACON ◽  
2020 ◽  
Vol 9 (2) ◽  
pp. 318
Author(s):  
Esron Eliazar Toreh ◽  
Widya A Lolo ◽  
Olvie S. Datu

ABSTRACTThe practice of pharmaceutical services was an integrated activity with the aim of identifying, preventing and resolving drug-related problems and health related problems. The need to evaluated the waiting time for prescription services in pharmaceutical installations was to found out the weaknesses that can prolong prescription services, so that improvements can be made immediately in order to improved the quality of pharmaceutical services. The aim of this study was to evaluated the length of waiting time for non-concoction drugs and concoction drugs at the Advent Hospital Manado pharmacy installation in October 2019 - January 2020. This research was a non-experimental descriptive study used quantitative and qualitative methods. Sampling was carried out by the nonprobability sampling method. Quantitatively data was taken by direct observation while implementing prescription service at hospital pharmacy installations and qualitatively data was taken by structured interviews to pharmacists in charge and pharmacy staff at outpatient hospital pharmacy installations. The results showed that the average for non-concoction drug prescription service was 20 minutes 29 seconds and for concoction drug prescription service was 26 minutes 26 seconds. The conclusion that the Advent Hospital Manado has met the standards set by the Ministry of Health of the Republic of Indonesia. Keywords: Waiting Time Prescription, Drug Prescription Service, Pharmacy Installation. ABSTRAK Praktek pelayanan kefarmasian merupakan kegiatan yang terpadu dengan tujuan untuk mengidentifikasi, mencegah dan menyelesaikan masalah terkait obat dan masalah yang berhubungan dengan kesehatan. Perlunya dilakukan evaluasi terhadap waktu tunggu pelayanan resep di instalasi farmasi adalah untuk mengetahui kelemahan-kelemahan yang dapat memperlama pelayanan resep, sehingga dapat segera dilakukan perbaikan dalam rangka meningkatkan kualitas pelayanan kefarmasian. Penelitian ini bertujuan untuk mengetahui lama waktu tunggu pelayanan resep obat jadi dan obat racikan di Instalasi Farmasi Rumah Sakit Advent Manado pada bulan Oktober 2019 – Januari 2020. Penelitian ini merupakan penelitian deskriptif non eksperimental dengan menggunakan metode kuantitatif dan kualitatif. Pengambilan sampel dilaksanakan dengan metode non-probability sampling. Data yang diambil secara kuantitatif adalah dengan pengamatan langsung saat pelaksanaan pelayanan resep obat di Instalasi Farmasi Rumah Sakit dan data yang diambil secara kualitatif adalah dengan wawancara terstruktur kepada apoteker penanggung jawab dan tenaga kefarmasian di Instalasi Farmasi Rumah Sakit rawat jalan. Hasil penelitian menunjukkan bahwa rata-rata untuk pelayanan resep obat jadi 20 menit 29 detik dan rata-rata pelayanan resep obat racikan 26 menit 26 detik. Kesimpulannya bahwa Rumah Sakit Advent Manado telah memenuhi standar yang telah ditetapkan oleh Departemen Kesehatan Republik Indonesia. Kata Kunci: Waktu Tunggu Resep, Pelayanan Resep Obat, Instalasi Farmasi.


2017 ◽  
Vol 13 (4) ◽  
pp. 789-795 ◽  
Author(s):  
Ramesh L. Walpola ◽  
Timothy F. Chen ◽  
Romano A. Fois ◽  
Darren M. Ashcroft ◽  
Daniel J. Lalor

1994 ◽  
Vol 7 (5) ◽  
pp. 227-235
Author(s):  
Sarah J. Miller ◽  
William J. Docktor ◽  
Ginnie Lee T. North

An active staff development program (SDP) for pharmacists has been associated with provision of higher levels of pharmaceutical care within health-care institutions. Adequate support from pharmacy management, institutional administration, the medical staff, and the pharmacy staff itself is necessary for a successful, ongoing SDP. A SDP run concurrently with implementation of clinical pharmacy services allows pharmacists to immediately apply new skills and knowledge. Such a SDP should emphasize not only information necessary for performance of the clinical service, but also should develop drug information retrieval, problem solving, and organizational skills. A SDP should use a variety of media and methods, with an emphasis on interactive and active learning formats. The staff pharmacists should occasionally make some of the presentations themselves. Continuing education credit should be provided through the SDP. Feedback regarding the success of the newly implemented clinical services should be supplied to the pharmacists as a motivator for continued learning; feedback to administration is necessary for continued justification of both the SDP and clinical services. The hospital pharmacy literature is replete with accounts of successful staff development programs. At Saint Patrick Hospital, a SDP initiated concomitantly with implementation of new clinical services has enjoyed both success and longevity.


Drug Safety ◽  
2002 ◽  
Vol 25 (2) ◽  
pp. 135-143 ◽  
Author(s):  
Patricia M.L.A. van den Bemt ◽  
Maarten J. Postma ◽  
Eric N. van Roon ◽  
Man-Chie C. Chow ◽  
Roel Fijn ◽  
...  

2019 ◽  
pp. 001857871986841
Author(s):  
Wael Abdallah ◽  
Craig Johnson ◽  
Christian Nitzl ◽  
Mohammed Amin Mohammed

Objective: The objective of this study was to assess the psychometric properties of a translated Arabic version of the Learning Organization Survey (LOS-27) and to use this to evaluate staff perceptions about the organizational learning process in Kuwaiti hospital pharmacies. Setting: This study adopted a cross-sectional survey of the pharmacy employees in 6 hospital pharmacies in Kuwait. Results: The results indicated that the internal consistency of all composites was more than 0.7, except for one. All item loadings for the construct measurements were above 0.7. The standardized root mean square residual (SRMR) score showed a good fit with a value of 0.08. The intercorrelation among composites ranged from 0.34 to 0.68. Conclusions: The results indicate that the Arabic translation of the LOS-27 questionnaire has adequate levels of reliability and validity in comparison with the original US survey results. The overall average positive rate of composites was 64%. Therefore, the findings suggest that the hospital pharmacy staff surveyed in Kuwait were moderately positive in their perceptions about organizational learning in their organizations.


2019 ◽  
Vol 26 (1) ◽  
pp. 406-419
Author(s):  
Noel Carroll ◽  
Ita Richardson

Pharmacy plays a pivotal role in supporting acute clinical care pathways. However, across hospital environments, pharmacies are often stretched by growing service demands and conflicted by increased medication and service costs. Ultimately, such factors contribute towards process inefficiencies that impact on the provision of healthcare services. Following a literature review, we examined clinical pharmacy services by undertaking three acute hospital pharmacy case studies. We adopted an ethnographic approach, observing and interviewing pharmacists, pharmacy staff and nurses. With a view to improving healthcare information systems (ISs), we identified the enablers and barriers in service efficiency, thus identifying opportunities for pharmacy IS implementation across acute hospital environments. The findings also reveal some of the key enablers and barriers towards the introduction of hospital IS innovation. We present recommendations to overcome such barriers.


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