Optimization of Quality Management of Rescue Medicine Based on PDCA Cycle Management

The goal of this paper is to find suitable solutions for process optimization using PDCA methodology and quality management tools. It was realized in the company that is oriented on the assembly of key sets, locks and handles. It analyzes chosen assembly processes, their critical points and identifies root causes of problems that might occur during assembly. For this purpose, different quality methods and tools are used. In this paper there are also defined the corrective actions to avoid recurrence of identified problems, implementation of these actions in production process and its standardization.

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Medical Quality Control in a General Hospital Based on Plan-Do-Check-Act Cycle

Journal of Medical Imaging and Health Informatics ◽

10.1166/jmihi.2020.3230 ◽

2020 ◽

Vol 10 (12) ◽

pp. 2795-2799

Author(s):

Xinxin Hu ◽

Leichai Shen ◽

Jing Wen ◽

Ren Chen ◽

Heng Wang ◽

...

Keyword(s):

Quality Control ◽

Quality Management ◽

General Hospital ◽

Compliance Rate ◽

Hospital Medical ◽

Medical Quality ◽

Pdca Cycle ◽

Before And After ◽

Continuous Application ◽

Objective Basis

Objective: There are many difficulties for health information management in large general hospital. The aim of this study is to provide an objective basis for better application of Plan-Do-Check-Act (PDCA) cycle quality management mode in the hospital medical quality control. Method: The PDCA cycle were applied in all the departments in a large general hospital. The main evaluation indicators before and after application of PDCA was compared and comprehensively analyzed. Result: The main evaluation indicators in various departments can reflect the differences before and after application of PDCA. After the application of PDCA, the main evaluation indicators were improved in all the departments (P < 0.05). The improvement of doctor's theoretical knowledge level and the medical quality basic indicators compliance rate need the continuous application of PDCA for at least one year. Conclusion: The perfection of PDCA can promote continuous improvement of medical quality management in various departments, so as to improve the hospital medical quality.

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Application of PDCA-Cycle on the Management of Critical Values Reporting

Advanced Materials Research ◽

10.4028/www.scientific.net/amr.712-715.3203 ◽

2013 ◽

Vol 712-715 ◽

pp. 3203-3206

Author(s):

Hong Wang ◽

Ying Chang ◽

Wen Sheng Che

Keyword(s):

Statistical Analysis ◽

Quality Management ◽

Critical Value ◽

Reporting Rate ◽

Critical Values ◽

Medical Field ◽

Field Methods ◽

Pdca Cycle ◽

Value Reporting ◽

Staff Number

Objective: Through the PDCA (Plan-Do-Check-Act, also called quality loop) cycle in the management of Critical Value Reporting, and then the discussion on the values of their application in the medical field. Methods: Data were divided into two groups (January to March in 2012 as before the implementation of PDCA-cycle and August to October as after the implementation of PDCA-cycle). Statistical analysis was applied for these two groups. Results: After the application of PDCA-cycle, the executing rate of critical values reporting increased from 38.2% to 96.4 % (P=0.000). The percentage of reporting time, repeat critical values reporting, reporters name and staff number, receivers name and staff number rised from 96.4%, 83.6%, 83.6%, 69.1% to 100.0%, 98.8%, 98.8%, 99.8%, respectively (P=0.000). Meanwhile, critical values reporting rate of Laboratory and Radiology also increased from 47.9%, 30.6% to 96.5%, 96.3% (P=0.000). Conclusion: This study suggested that the PDCA-cycle is an important tool for quality management, and it can effectively improve the executions of critical values reporting.

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Quality management of cancer chemotherapy using the Plan-Do-Check-Act (PDCA) cycle method by chemotherapy team

Annals of Oncology ◽

10.1093/annonc/mdw480.002 ◽

2016 ◽

Vol 27 ◽

pp. vii34

Author(s):

Satoshi Hibi ◽

Kenji Ina ◽

Megumi Kabeya ◽

Hiroki Inoue ◽

Yuko Shirokawa ◽

...

Keyword(s):

Quality Management ◽

Cancer Chemotherapy ◽

Pdca Cycle

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Application of PDCA Cycle in Engineering Quality Management

10.47939/et.v2i2.24 ◽

2021 ◽

Keyword(s):

Quality Management ◽

Pdca Cycle

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MANAGING THE CUSTOMER SERVICE OF THE CREDIT INSTITUTION: ANALYSIS OF STRUCTURAL AND OPERATIONAL ELEMENTS

Russian Journal of Management ◽

10.12737/article_5953becb870855.55377968 ◽

2017 ◽

Vol 5 (2) ◽

pp. 170-180

Author(s):

Ольга Новокрещенова ◽

Olga Novokreshchenova

Keyword(s):

Quality Management ◽

Customer Service ◽

Management Control ◽

Credit Institution ◽

Management Processes ◽

Pdca Cycle ◽

Model Of Management ◽

Definition Of ◽

Reactive Management ◽

Process Controls

Rapid changes of requirements of consumers to the quality and availability of banking products and market changes and legislation require constant monitoring and the need for updating the main management processes of the credit institution, one of which is the process of customer service. The problem of most domestic banks is reactive management of customer service and consideration of it as more of a marketing component. The most important way to improve competitiveness and achieve sustainable development of credit institutions is the management implementation, based on the use of tools of quality management and process control services allows to anticipate the constantly changing external environment, to prevent problems, to initiate changes. In the first stage of implementation of changes it is necessary to analyze the existing structural and operational process controls customer service of the credit institution. To ensure the validity of theoretical positions used in the work of critical analysis, abstract-logical and comparative methods of scientific research. The work is based on the analysis of writings of Russian and foreign economists. The article presents various approaches to the definition of «control ». Features of management process of customer service of the credit organization are considered from the point of definition of structural and operational elements of the process. On the basis of the analysis approaches and models it was built the model of management process customer service of the credit institution from the standpoint of quality management, object of management which is the process of customer service in the bank. This model combines the advantages of the process approach to management (allows for more detailed consideration of the stage of the service process), system approach to management (allows you to define the subject, object management, control and feedback), and also graphically represents the processes that are implemented at the level of the bank's management (PDCA cycle).

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