Information and Communication Technology and Public Service Delivery in Amuwo -Odofin Local Government Council of Lagos State - Nigeria

2016 ◽  
Vol 5 (1) ◽  
pp. 13-25
Author(s):  
Ngozi C. Ewuim ◽  
Barisua Barry Nkomah ◽  
Igbokwe-Ibeto Chinyeaka Justine
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Service Delivery ◽  
Lagos State ◽  
Information And Communication

scholarly journals Promoting Information and Communication Technology in Online Service Delivery in Vietnam

2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Thi Ngoc Mai NGUYEN ◽  
Ngoc Huong Quynh PHAM
Keyword(s):  
Service Delivery ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Personal Data ◽  
Online Service ◽  
Public Service Delivery ◽  
Information And Communication ◽  
The Government

Applying Information and Communication Technology (ICT) to public service deliverycontributes to transparency, accountability, and cost-saving to improve administrative efficiency. Thisapplication has become an inevitable trend for administrative reform worldwide. This paper examines thepolicy of promoting ICT in public service delivery and its implementation in Vietnam. Recently, theVietnamese government has created a thoroughly legal foundation to develop information infrastructurefor public service delivery. However, online public service delivery results are still lower than expected,and the online service index in Vietnam has just reached the average level of the world. Therefore, toencourage citizens to use online public services, the government should improve the personalidentification data system and promote propagating and popularize online public services. Thegovernment also should protect personal data and administrative system security to ensure organizationalsystem safety and efficiency.

scholarly journals The impact of globalization on Workers: an Analysis of Nigerian Public Service

2018 ◽  
Vol 7 (3.30) ◽  
pp. 480
Author(s):  
Aminu Mohammed Lawan ◽  
Razlini Mohd Ramli
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Secondary Data ◽  
The Public ◽  
Public Corporations ◽  
Public Servant ◽  
Information And Communication ◽  
The Right ◽  
The Impact

Globalization is the increasing interaction of peoples, states or countries through the growth of the global trade, international flow of capital, ideas and culture. The paper discusses how privatization of public corporations and invention of information and communication technology (ICT) lead to the retrenchment and casualization of public servant. The aim of this study is to examines the impact of globalization on the public servant in Nigeria. The methodology involves the use of secondary data, through a systematic literature review which entails the document analysis of related matters. The findings reveal that globalization infringes on the right of a public servant by making them vulnerable without job security. The paper concludes that government must stop unfair labor practice such as retrenchment and casualization of workers, and improve good working conditions to make public servant more productive. 

scholarly journals ICT LITERACY OF LANGUAGE TEACHERS IN SELECTED LAGOS STATE SECONDARY SCHOOLS, NIGERIA

2014 ◽  
Vol 3 (3) ◽  
Author(s):  
Oludare Adebanji Shorunke ◽  
Solomn O. Makinde ◽  
Omawumi O. Makinde
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Information Age ◽  
Skills Training ◽  
Language Teachers ◽  
Education Sector ◽  
Ict Literacy ◽  
Ict Skills ◽  
Lagos State ◽  
Information And Communication

This study contributes to the limited research available on Information and Communication Technology (ICT) literacy of language teachers in Nigeria. The advent of ICT brought new opportunities that require a skill set to operate better and faster, even in the education sector.  The case for teachers’ ICT literacy is cogent in the information age to update them on their areas of specialization. The use of ICT requires some skills to enhance the access and retrieval of the required information without undue stress. The level of ICT skills a teacher possesses may affect the extent to which the teacher puts ICT to use. This study revealed that majority of the respondents made use of ICT resources. The study revealed that aggregately a large proportion of the teachers are ICT literate. This study made recommendations to improve ICT skills training and access to ICT resources.

scholarly journals Stages of ICT implementation on buses and at major bus terminal in Indonesia for sustainable transportation

2019 ◽  
Vol 276 ◽  
pp. 03017
Author(s):  
Anastasia Caroline Sutandi
Keyword(s):  
Performance Analysis ◽  
Local Government ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Financial Support ◽  
Study Data ◽  
Sustainable Transportation ◽  
Large Cities ◽  
Ict Implementation ◽  
Information And Communication

Information and Communication Technology (ICT) on buses and at major bus terminal in large cities in Indonesia is needed for sustainable transportation. Based on the existing condition of buses and major bus terminals, ICT implementation cannot be completed at one go, but needs to be done in different stages. The aims of this study are identification of existing ICT implementation, to determine the necessity and priority of ICT implementation based on passengers’ needs and to provide stages of ICT implementation on buses and at major bus terminals in Indonesia for the purpose of sustainable transportation. Case studies are carried on Trans-Sarbagita buses and at Mengwi major bus terminal in Denpasar, Bali and on Surabaya-Yogyakarta buses and at Purabaya major bus terminal in Surabaya, Indonesia. Five hundred and sixty-six passengers and the terminal authority are involved in this study. Data collecting method is questionnaire and interview. Important performance analysis is used in analysis. Results indicated that the stages are: 1) maintenance of existing ICT daily operations, i.e. CCTV and online-ticketing, 2) dissemination of existing and future ICT facilities to the society, 3) effort to implement ICT needed by passengers, 4) effort to implement ICT based on passengers’ priority, and 5) implementation of other advanced ICT in the future with financial support and the firm effort of local government, national government and industry, consistently and continuously.

scholarly journals Digitalization of Public Services—An Input Output Logit Analysis

2020 ◽  
Vol 3 (4) ◽  
pp. 56
Author(s):  
Shahzadah Nayyar Jehan ◽  
Mudalige Uthpala Indeelinie Alahakoon
Keyword(s):  
Service Delivery ◽  
Communication Technology ◽  
Public Service ◽  
Relative Effectiveness ◽  
Sri Lankan ◽  
Logit Analysis ◽  
Information Communication ◽  
Value Analysis ◽  
The Public ◽  
Information And Communication

In 2000, Sri Lanka designed an ambitious plan for the introduction of information and communication technology (ICT) in most government functions and in the public service delivery (PSD) system in the country. This process started in the early 2000s and gained momentum with several local and internationally funded initiatives. A systematic innovation concept was incorporated within the ICT regime, which ensured bottom-up learning for a smooth transformation from paper to digitized PSD systems. Towards this end, the Information Communication Technology Agency (ICTA) and Lanka Government Network (LGN) were established. ICT incorporation covered the operations of most government agencies and departments to improve governance and PSD. We analyzed the efficiency of the ICT regime to understand its impact on public service employee output as well as on services to the public. We collected service delivery data from both the employees and their clients using a Likert-scale questionnaire. The questionnaire enquired about the utility of the ICT regime introduced in various departments and ministries (DMs) of the Sri Lankan government. This paper analyzes the overall and relative effectiveness of the ICT regime in terms of the inputs incurred and the outcomes realized. First, we calculated the Cronbach’s alpha to test the robustness of the data. Second, we applied ordinal logistics analysis to understand the interrelations among various measures (inputs) and their impacts (outcomes). Finally, we conducted specificity, sensitivity, and predictive value analysis to assess the accuracy of the investigative model. Our findings suggest a positive correlation between the inputs and the outcomes of the ICT regime introduced to digitalize PSD. Our results further indicate that although the inputs and the outcomes are positively corelated, this correlation is not sufficiently strong, and the ICT implementation measures need further emphasis to demonstrate any significant impact on user confidence in this regime.

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