scholarly journals Introduction to the Special Issue on Exploring Service Science for Data-Driven Service Design and Innovation

2017 ◽  
Vol 9 (4) ◽  
pp. v-x ◽  
Author(s):  
Theodor Borangiu ◽  
Francesco Polese
2008 ◽  
Vol 2 (2-3) ◽  
pp. 47-49
Author(s):  
Dickson K. W. Chiu ◽  
Patrick C. K. Hung ◽  
Ho-fung Leung

2017 ◽  
Vol 252 ◽  
pp. 1-2
Author(s):  
Qiong Liu ◽  
Yang Li ◽  
Le An ◽  
Yi Zhen
Keyword(s):  

2018 ◽  
Vol 48 (5) ◽  
pp. 637-647
Author(s):  
Rebecca Lemov

This article traces the rise of “predictive” attitudes to crime prevention. After a brief summary of the current spread of predictive policing based on person-centered and place-centered mathematical models, an episode in the scientific study of future crime is examined. At UCLA between 1969 and 1973, a well-funded “violence center” occasioned great hopes that the quotient of human “dangerousness”—potential violence against other humans—could be quantified and thereby controlled. At the core of the center, under the direction of interrogation expert and psychiatrist Louis Jolyon West, was a project to gather unprecedented amounts of behavioral data and centrally store it to identify emergent crime. Protesters correctly seized on the violence center as a potential site of racially targeted experimentation in psychosurgery and an example of iatrogenic science. Yet the eventual spectacular failure of the center belies an ultimate success: its data-driven vision itself predicted the Philip K. Dick–style PreCrime policing now emerging. The UCLA violence center thus offers an alternative genealogy to predictive policing. This essay is part of a special issue entitled Histories of Data and the Database edited by Soraya de Chadarevian and Theodore M. Porter.


2021 ◽  
Author(s):  
Alex Chin ◽  
Dean Eckles ◽  
Johan Ugander

When trying to maximize the adoption of a behavior in a population connected by a social network, it is common to strategize about where in the network to seed the behavior, often with an element of randomness. Selecting seeds uniformly at random is a basic but compelling strategy in that it distributes seeds broadly throughout the network. A more sophisticated stochastic strategy, one-hop targeting, is to select random network neighbors of random individuals; this exploits a version of the friendship paradox, whereby the friend of a random individual is expected to have more friends than a random individual, with the hope that seeding a behavior at more connected individuals leads to more adoption. Many seeding strategies have been proposed, but empirical evaluations have demanded large field experiments designed specifically for this purpose and have yielded relatively imprecise comparisons of strategies. Here we show how stochastic seeding strategies can be evaluated more efficiently in such experiments, how they can be evaluated “off-policy” using existing data arising from experiments designed for other purposes, and how to design more efficient experiments. In particular, we consider contrasts between stochastic seeding strategies and analyze nonparametric estimators adapted from policy evaluation and importance sampling. We use simulations on real networks to show that the proposed estimators and designs can substantially increase precision while yielding valid inference. We then apply our proposed estimators to two field experiments, one that assigned households to an intensive marketing intervention and one that assigned students to an antibullying intervention. This paper was accepted by Gui Liberali, Special Issue on Data-Driven Prescriptive Analytics.


Big Data ◽  
2021 ◽  
Author(s):  
Dr. Chinmay Chakraborty ◽  
Prof. Muhammad Khurram Khan ◽  
Prof. Ishfaq Ahmad

Big Data ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 151-152
Author(s):  
Chinmay Chakraborty ◽  
Muhammad Khurram Khan ◽  
Ishfaq Ahmad

Author(s):  
Adamantios Koumpis

This introductory chapter aims to make clear the holistic nature of services to our lives linking the science part to the practice matters. Bringing examples for service successes and failures, this chapter shall help the reader position him or herself with the field under examination. We present and discuss the collaborative approach towards service design and the contextualisation of services as leverage for attaining competitive advantage. Critical factors are listed that concern relationship management in business service contexts and which are considered in terms of the collaboration dimension. The chapter closes with an examination of power dependencies and trust in collaborative service arrangements.


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