Support workers in social care: Between social work professionals and service users

Author(s):  
Andreas Liljegren ◽  
Anna Dunér ◽  
Elisabeth Olin

In this chapter the authors adopt a neo-Weberian approach in exploring the current debate about the role of support workers in social care, specifically whether it should be a service run by staff or by the users. The aim of the chapter is to describe and analyse the role of support workers for disabled people in two settings, support workers in residential social care and personal assistants in domiciliary care, both operating within Swedish social work. These two settings have chosen radically different ways to organise the social care in terms of power relations. On the one hand, residential care workers chose a traditional path with staff claiming to be experts in helping and thereby subordinating service users. On the other, the personal assistants took a more unorthodox direction by being themselves subordinated by the service users. Both of these groups might be seen as a new precariat in social care because of their working conditions. As in other societies, this raises the question of how this situation may be addressed at the national political level.

2019 ◽  
Vol 20 (4) ◽  
pp. 431-447
Author(s):  
Jon Symonds ◽  
Caroline Miles ◽  
Mike Steel ◽  
Sue Porter ◽  
Val Williams

Summary The social care assessment is a ‘key interaction’ between a person and the local authority with ‘critical’ importance for determining a person’s needs for care and support. In order to achieve this, the guidance requires that assessments must be ‘person-centred throughout’. The concept of person-centred practice is now routinely invoked, but there remains little empirical evidence on how it gets put into practice. Findings This paper draws on interview data from 30 practitioners about their experiences of conducting social care assessments in England. While there was widespread support for the principles of a person-centred approach, tensions emerged for practitioners in three ways: the way in which ‘chat’ was used to build a relationship or conduct the assessment, whether to conduct the assessment via a conversation or by following the sections on the agency form and the extent to which the assessor should involve and negotiate the contributions of family members. Applications We argue that each of these dilemmas represents an occasion when a commitment to person-centred practice is negotiated between professionals and service users and sometimes compromised as a result. We consider the possibilities for and constraints on achieving person-centred assessments in a post-Care Act environment and discuss the implications for social work practice and research.


2021 ◽  
Vol 122 (1) ◽  
pp. 142-155
Author(s):  
Kevan Nelson

In volume 120 of Theory and Struggle (pp. 124-33), I described Unison North West’s Care Workers for Change campaign and how our multidimensional approach to organising in the care sector was informed by the work of John Kelly (Rethinking Industrial Relations: Mobilization, Collectivism and Long Waves, 1998) and Jane McAlevey (No Short Cuts: Organizing for Power in the New Gilded Age, 2016). The Covid-19 pandemic has subsequently brought unprecedented catastrophe and human suffering to vulnerable people and workers in our dysfunctional social care system. This contribution first describes the impact of Covid-19 on social care and union responses to it. The focus then turns to competing ideas about how the social care system might be reshaped and the role of unions in pursuing meaningful structural and institutional change that could win lasting improvements for care workers.


2021 ◽  
pp. 026858092199450
Author(s):  
Nicola Maggini ◽  
Tom Montgomery ◽  
Simone Baglioni

Against the background of crisis and cuts, citizens can express solidarity with groups in various ways. Using novel survey data this article explores the attitudes and behaviours of citizens in their expressions of solidarity with disabled people and in doing so illuminates the differences and similarities across two European contexts: Italy and the UK. The findings reveal pools of solidarity with disabled people across both countries that have on the one hand similar foundations such as the social embeddedness and social trust of citizens, while on the other hand contain some differences, such as the more direct and active nature of solidarity in Italy compared to the UK and the role of religiosity as an important determinant, particularly in Italy. Across both countries the role of ‘deservingness’ was key to understanding solidarity, and the study’s conclusions raise questions about a solidarity embedded by a degree of paternalism and even religious piety.


2021 ◽  
pp. 1-20
Author(s):  
Michael Phillipp Brunner

Abstract The 1920s and 30s were a high phase of liberal missionary internationalism driven especially by American-led visions of the Social Gospel. As the missionary consensus shifted from proselytization to social concerns, the indigenization of missions and the role of the ‘younger churches’ outside of Europe and North America was brought into focus. This article shows how Protestant internationalism pursued a ‘Christian Sociology’ in dialogue with the field’s academic and professional form. Through the case study of settlement sociology and social work schemes by the American Marathi Mission (AMM) in Bombay, the article highlights the intricacies of applying internationalist visions in the field and asks how they were contested and shaped by local conditions and processes. Challenging a simplistic ‘secularization’ narrative, the article then argues that it was the liberal, anti-imperialist drive of the missionary discourse that eventually facilitated an American ‘professional imperialism’ in the development of secular social work in India. Adding local dynamics to the analysis of an internationalist discourse benefits the understanding of both Protestant internationalism and the genesis of Indian social work and shows the value of an integrated global micro-historical approach.


2021 ◽  
Vol 13 (7) ◽  
pp. 3858
Author(s):  
Francesca Abastante ◽  
Isabella M. Lami ◽  
Marika Gaballo

This paper is built on the following research questions: (i) What are the direct/indirect relationships between Sustainable Development Goal 11 (SDG11) and sustainability protocols? (ii) Could the sustainability protocols constitute a solution towards the achievement of SDG11? We underline that, on the one hand, the SDGs are guidelines to support the development of sustainable policies and thus address all elements that may affect them, and on the other hand, sustainability protocols are assessment tools to promote sustainability-conscious design while remaining focused on the built environment. In the Italian regulatory context, the paper highlights how this difference in terms of focus and scale means that they only overlap and mutually reinforce each other with regard to certain aspects, more related to energy and air pollution issues and less to the social aspects of sustainability. Even if there is not always a direct relationship between the evaluation criteria of the protocols and the indicators of SDG11, it is possible to conclude that the sustainability protocols can facilitate the achievement of the SDG11 targets, acting as a key for the implementation of sustainable cities and helping in structuring the process leading to sustainability in a broader framework.


Author(s):  
Samantha Teixeira ◽  
Astraea Augsberger ◽  
Katie Richards-Schuster ◽  
Linda Sprague Martinez ◽  
Kerri Evans

The Grand Challenges for Social Work initiative, led by the American Academy of Social Work and Social Welfare (AASWSW), aims to organize the social work profession around 12 entrenched societal challenges. Addressing the root causes of the Grand Challenges will take a coordinated effort across all of social work practice, but given their scale, macro social work will be essential. We use Santiago and colleagues’ Frameworks for Advancing Macro Practice to showcase how macro practices have contributed to local progress on two Grand Challenges. We offer recommendations and a call for the profession to invest in and heed the instrumental role of macro social work practice to address the Grand Challenges.


Author(s):  
Liz Beddoe ◽  
Allen Bartley

This chapter summarises the recurring themes and lessons from the preceding substantive chapters and reflects upon their implications. It draws together the different issues, laws and culture in social work across the five countries examined, and compares the country-specific challenges raised in the chapters. The editors make recommendations for how the social work profession can take a more active role in the transition of Transnational Social Workers, and highlight good practice in preceding chapters. Finally, they comment on the need for more research in the area, including with service users.


2012 ◽  
Vol 3 (11) ◽  
pp. 374-377
Author(s):  
Tinni Goswami Bhattacharya

The essential theme of this paper is to highlight the condition of health and hygiene in the British Bengal from the perspective of official documents and vernacular writings, with special emphasis on the journals and periodicals. The fatal effects of the epidemics like malaria and cholera, the insanitary condition of the rural Bengal and the cultivated indifference of the British Raj made the lives of the poor natives miserable and ailing. The authorities had a tendency to blame the colonized for their illiteracy and callousness, which became instrumental for the outbreak of the epidemics. On the other, in the late 19 th and the beginning of the 20th, the vernacular literature played the role of a catalyst in awakening health awareness, highlighting the issues related with ill health, insanitation and malnourishment. More importantly, it became an active link between the society and culture on the one hand, and health and people on the other. The present researcher wants to highlight these opposite trajectories of mentalities with a different connotation. The ideologies of the Raj and the native political aspirations often reflected in the colonial writings, where the year 1880 was considered as a landmark in the field of public health policies. On the other, the dichotomy between the masters and the colonized took a prominent shape during 1930s. Within these fifty years; the health of the natives witnessed many upheavals grounded on the social, economic and cultural tensions.


2021 ◽  
Vol 30 (22) ◽  
pp. 1296-1302
Author(s):  
Helen Hand-Oades

It is more likely than ever that healthcare staff of all grades and in all settings will encounter cases of sexual assault, so it is crucial that they know how to respond appropriately to support survivors. Health and social care workers engage with clients in a range of situations, which means that they are well placed for such disclosure. In some cases, particularly if the assault is a recent incident, time is of the essence to ensure that there is no loss of evidence that could be crucial in gaining a conviction. This article explores the role of a sexual assault referral centre (SARC), a service that few people know about or think they will ever need. The type of sexual activity that constitutes a criminal offence will be discussed and information presented that offers direction for those who want to involve the police, and for those who do not. Links to a range of organisations are also included that survivors of recent or historic sexual assault can access for support and advice.


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