Due to limited knowledge carried by queries, traditional dialogue systems often face the dilemma of generating boring responses, leading to poor user experience. To alleviate this issue, this paper proposes a novel infobox knowledge-aware dialogue generation approach, HITA-Graph, with three unique features. First, open-domain infobox tables that describe entities with relevant attributes are adopted as the knowledge source. An order-irrelevance Hierarchical Infobox Table Encoder is proposed to represent an infobox table at three levels of granularity. In addition, an Infobox-Dialogue Interaction Graph Network is built to effectively integrate the infobox context and the dialogue context into a unified infobox representation. Second, a Hierarchical Infobox Attribute Attention mechanism is developed to access the encoded infobox knowledge at different levels of granularity. Last but not least, a Dynamic Mode Fusion strategy is designed to allow the Decoder to select a vocabulary word or copy a word from the given infobox/query. We extract infobox tables from Chinese Wikipedia and construct an infobox knowledge base. Extensive evaluation on an open-released Chinese corpus demonstrates the superior performance of our approach against several representative methods.
Improving Response Quality with Backward Reasoning in Open-domain Dialogue Systems
