Strategic recurring traits that contribute to firm loyalty: case studies of best business practices

Author(s):  
Alan D. Smith ◽  
Stanko Racic
Author(s):  
Alan D. Smith

This chapter aims to provide an elementary background on lean methodologies from its beginnings at Toyota through current applications of lean processes at local companies. Via case studies, a greater understanding of the advantages of lean systems will be attempted along with a discussion of the future of lean practices. Notable improvements to the lean philosophy, such as successful implementation of six-sigma techniques, are addressed through interdisciplinary case studies of successful best business practices. Therefore, we need a cluster of metrics, certainly more than just cost. If we cannot adequately measure customer satisfaction and utility, we need to have more subjective ways to measure it in order to understand its complexities. Unfortunately, it is unlikely that there is a one-size-fits-all solution, as many managers are more prone to try something that has worked elsewhere in times of crisis, but has limited applications to other dissimilar problems.


2005 ◽  
Vol 24 (7) ◽  
pp. 622-631
Author(s):  
J.A.S.K. Jayakody ◽  
W.M.A. Sanjeewani

2015 ◽  
Vol 21 (4) ◽  
pp. 771-790 ◽  
Author(s):  
Luay Anaya ◽  
Mohammed Dulaimi ◽  
Sherief Abdallah

Purpose – The purpose of this paper is to articulate clear understanding about the role of enterprise information systems (EIS) in developing innovative business practices. Particularly, it aims to explore the different ways that make EIS enables innovation development. Design/methodology/approach – The study adopted exploratory case study, based on qualitative approach. Investigations included two case studies each involved interviewing a number of senior information technology staff, working at these cases. Findings – The paper provides empirical insights about the EIS role in enabling innovation. The analysis of the case studies revealed that integrating an EIS with other system(s) or with digital devices can provide new practices that could not be easily available without these technologies. The study also found that applying data analytics tools into data accumulated from EIS, to extract new insights, lead to innovative practices. Practical implications – The study provides a set of recommendations for organizations interested to maximize the benefits from their investments in EIS. Originality/value – The paper provides evidences from cases in United Arab Emirates for the EIS role in enabling business innovation.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings MNEs are grappling with the growing and permanent shift toward sustainable business practices. In EDMs, MNEs face increased challenges, but are able to form markets in the image they want, influencing business practices for the long-term. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2020 ◽  
Vol 2 (1) ◽  
pp. 15-28
Author(s):  
Nandang Ihwanudin ◽  
Handri Handri ◽  
Deden Gandana Madjakusumah ◽  
M Munir Asrori

Purpose- Akad tijarah as a form of trade agreement has several types, in which needs to be adjusted to each necessity. It is important for related parties to understand what and how akad ijarah works. This article analyses how far the contribution of an Islamic microfinance institution (LKMS) nowadays, considering there are nash (Al-Qur’an and Al-Hadits) and also fatwa the national sharia council (DSN) MUI. Methods- Case studies and literature reviews are used to evaluate sharia business practices in BMT. Findings- Sharia microfinance institutions, in this case, BMT TUMANG, have carried out sharia principles in practice, especially for tijarah agreements with documents in the form of SOM and SOP as well as financing contracts (agreements), both in the principle of sale and profit-sharing. Implications/Limitations- This study is limited to one branch of the BMT so it cannot describe the overall practice carried out in other regions.


2020 ◽  
Vol 19 (3) ◽  
pp. 308-319
Author(s):  
Dede Iskandar Siregar ◽  
◽  
Anjar Priyono ◽  

Abstract: Absorptive capacity is defined as the company's ability to identify, explore, and apply knowledge gained from the external environment into the form of services. Previous studies examined this generally put forward the role of R&D and leadership authority to neglect the natural process of absorptive capacity. As a knowledge process, its natural process unseparated from the involvement of all parties in the company (including employees). This study aims to analyze the absorptive capacity process in Gramen SMEs located in Yogyakarta with its characteristics that still prioritize business practices based on traditional approaches and local wisdom. By adopting a qualitative based on case studies, it found that the process of absorbing information generally carried out through informal interactions with customers and various communities. It is also confirmed that each stage of absorptive capacity does not always flow linearly, and the intensity of the absorption holds by companies determined by innovations required and the characteristics of the company. Keywords: Absorptive capacity; exploration; transformation; exploitation; innovation capability.


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