Borrowers satisfaction evaluation from Microfinance institution by Using FCEM

Boundless researchers have made efforts to assess the impact of Microfinance on poverty reduction both positively and negatively, but the perception of borrowers about the effectiveness of Microfinance has not been yet found. This study adopts the Fuzzy Comprehensive Evaluation Method (FCEM) in conjunction with the Analytical Hierarchy Process (AHP) to evaluate the level of satisfaction of borrowers with the products and services of microfinance institutions at different criterion levels. The goal is to assess the level of satisfaction for each criterion level under the degree of satisfaction of the borrower about the product and services provided by Microfinance Institution (MFI). Findings show that the claim of MFI was false because study evidence makes it clear that borrowers are not satisfied with the product and services of MFI. In addition to the literature, this study also highlighted the weakness of the MFI product and services. Thus, both the government and the MFIs can improve their performance and change their policies for the welfare of the borrowers.

Reciprocity between financials and Social Performance in Microfinance Institutions: Transparency and Ownership Structure used as Moderating Variables

The objective is to check performance of microfinance loan in context of social performance and its various dimensions i.e health, education, clean water and women empowerment. Likewise study also test moderating effect of loan transparency and ownership structure between micro-finance loan and social performance. The survey-based approach was used with a sample size of 350. Data was collected through self-administered questionnaires from the client of a microfinance institution in a different region of Sindh. In response 273 completed questionnaires were received from respondent and response rate was 78%. Among those 273 questionnaires, 19 were unengaged responses so were considered unsuitable for analysis and reaming 254 questionnaire were used for data analysis. The Smart PLS Technique was used for data estimation in this study. Findings of the existing study portrays significant impact of microfinance loan on social performance as well as on its various dimensions i.e Health, Education, Clean Water and women empowerment. The moderating impact of transparency is positively significant in social performance, and the moderating impact of ownership structure in social performance is showing negative significant impact. The result of this study can lead to significant contributions and provide a better understanding and influence of transparency and ownership structure on the social performance of microfinance loans as well as dimensions of social performance. Financial sources of micro finance loan would be beneficial for poor people, micro enterprise and epically for empowerment of women in emerging economy. Micro finance institutions should control in interest rate and create an awareness regarding utilization of loan and timely repayment among their customers.

PENERAPAN STRATEGI MARKETING MIX UPAYA MENINGKATKAN JUMLAH FUNDING PADA BMT MADANI SEPANJANG

ABSTRAKMasalah pada perekonomian mengakibatkan banyak spekulan nakal menjalankan aksinya, menjadikan lembaga keuangan mikro syariah harus mengulurkan tangannya dalam memberikan perhatian pada permasalahan tersebut. Baitul Maal Wat Tamwil sebagai lembaga keuangan mikro syariah turut andil dalam menyatukan masyarakat yang memiliki kelebihan dana dengan masyarakat yang membutuhkan dana. BMT Madani Sepanjang hadir membantu perekonomian masyarakat dengan menghimpun dana (funding) dari shahibul maal dalam rangka meningkatkan dananya untuk kepentingan masyarakat membutuhkan dana. Untuk mengetahui bagaimana BMT Madani Sepanjang meningkatkan jumlah fundingnya, penelitian ini berfokus pada penerapan strategi marketing mix upaya meningkatkan jumlah funding pada BMT Madani Sepanjang. Dalam peningkatan funding, BMT Madani Sepanjang menggunakan strategi marketing mix 4P. Metode penelitian yang digunakan adalah kualitatif deskriptif. Data yang didapatkan melalui observasi secara langsung, wawancara, dokumen, serta validasi data menggunakan triangulasi sumber, triangulasi teknik dan triangulasi waktu. Hasil dari penerapan strategi marketing mix upaya meningkatkan jumlah fundingnya, BMT Madani telah menerapkannya dengan baik, sehingga pada pertumbuhan jumlah fundingnya yang baik dapat banyak memberikan bantuan dalam kegiatan penyaluran dana kepada masyarakat yang kekurangan dana, agar tehindar dari spekulan nakal. Dalam hal ini diharapkan BMT Madani Sepanjang dapat terus meningkatkan kualitasnya terutama dalam kegiatan strategi promosinya, agar usahanya dapat terus berkembang dengan baik.Kata Kunci: Baitul Maal Wat Tamwil, Bauran Pemasaran, Penghimpunan Dana. ABSTRACTProblems in the economy resulted in many rogue speculators carrying out their actions, making Islamic microfinance institutions have to stretch their hands in paying attention to these problems. Baitul Maal Wat Tamwil as a sharia microfinance institution contributes to uniting people who have excess funds with people who need funds. BMT Madani Sepanjang is here to help the community's economy by raising funds (funding) from Shahibul Maal in order to increase its funds for the benefit of the community in need of funds. To find out how BMT Madani Sepanjang increases the amount of funding, this study focuses on implementing a marketing mix strategy in an effort to increase the amount of funding at BMT Madani Sepanjang. In increasing funding, BMT Madani Sepanjang uses a 4P marketing mix strategy. The research method used is descriptive qualitative. Data obtained through direct observation, interviews, documents, and data validation using source triangulation, technical triangulation and time triangulation. As a result of the implementation of the marketing mix strategy in an effort to increase the amount of funding, BMT Madani Sepanjang has implemented it well, so that a good growth in the amount of funding can provide a lot of assistance, in channeling funds to people who lack funds, so as to avoid rogue speculators. In this case, it is hoped that BMT Madani Sepanjang can continue to improve its quality, especially in its promotional strategy activities, so that its business can continue to develop well.Keywords: Baitul Maal Wat Tamwil, Marketing Mix, Funding. DAFTAR PUSTAKAAnisa, I. N., & Oktafia, R. (2021). Penerapan strategi marketing mix dalam meningkatkan jumlah funding dan lending di BMT Harapan Ummat Sidoarjo. 4(1), 113–126. DOI: https://doi.org/10.25299/jtb.2021.vol4(1).6597Desy D. S. N., M. R. M. (2020). Strategi bauran pemasaran 4P dalam menentukan sumber modal usaha syariah pedagang pasar di Sidoarjo, 6(3).Kementerian Agama RI. (2020). Al-Qur’an Surat Al-Baqarah ayat 278. Jakarta: Kemenag RI.Laita, A., & Renny, M. (2020). Strategi optimalisasi penghimpunan dana nasabah bagi perkuatan permodalan di BMT Mawaddah Kantor Cabang Pandaan Pasuruan. Al-Mustashfa: Jurnal Penelitian Hukum Ekonomi Islam, 5(2), 171–182.Latifah, F. N., Maika, M. R., & Ariyanti, N. (2019). PKM Geo UMKM Desa Kenongo. Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat, 3(3), 259–266.Lisdawami, I. M. (2017). Pengembangan produk funding KSPPS BMT Amanah Ummah Jawa Timur. Jurnal Ekonomi Syariah Teori Dan Terapan, 4(11), 889–901.Marcelina, J., & Tantra, B. (2016). Pengaruh marketing mix (7P) terhadap keputusan pembelian pada guest house di Surabaya. Jurnal Hospitality dan Manajemen Jasa, 5(2), 1–16.Mardani. (2015). Aspek hukum lembaga BMT. Surabaya: Prenadamedia Grup.Moleong, L. J. (2014). Metodologi penelitian kualitatif edisi revisi. Bandung: Rosda.Muawanah. (2019). Peran BMT Global Madani Indonesia dalam penanaman nilai entrepreneur mahasiswa ES (Ekonomi Syariah) Institut KH. Adul Halim Pacet Mojokerto. AL-‘ADALAH: Jurnal Syariah Dan Hukum Islam, 4(1), 86–97.Nugrahani, F. (2014). Metode penelitian kualitatif dalam penelitian pendidian bahasa. Solo: Cakra Book.Pandia, & Frianto. (2012). Manajemen dana dan kesehatan bank. Jakarta: Rineka Cipta.Samsuri, A. (2017). Marketing mix sebagai strategi meningkatkan jumlah nasabah pada perbankan syari’ah. 1(1). DOI: https://doi.org/10.30762/wadiah.v1i1.1274Selang, C. A. (2013). Bauran pemasaran (Marketing Mix) pengaruhnya terhadap loyalitas konsumen pada Fresh Mart Bahu Mall Manado. 1(3), 71–80.Shidiq, U., & Choiri, M. (2019). Metode penelitian kualitatif di bidang pendidikan. Ponorogo: CV. Nata Karya.Tyas., & Mega, A. (2014). Pengaruh bauran pemasaran terhadap niat menjadi mitra perspektif Islam pada BMT Beringharjo Cabang Madiun. Jurnal Ekonomi Syariah Teori dan Terapan, 1(7), 487-505. DOI: http://dx.doi.org/10.20473/vol1iss20147pp487-505Yulia, & Dima. (2020). Faktor-faktor penyebab kurangnya minat masyarakat menabung di BMT Masyarakat Madani Sumatera Utara (Studi kasus masyarakat tembung pasar IX). Skripsi tidak dipublikasikan. Medan: Universitas Muhammadiyah Sumatera Utara.

Access to Microfinance Institution and Official Banks and the Impact on Small Business in Togo

This paper aims to analyze the impact of access to a microfinance institution and official banks on households’ small businesses in Togo. The study uses data from the Harmonized Survey of Household Living Conditions conducted in 2019 by the National Institute of Statistics, Economic and Demographic Studies on 27,480 individuals and 6,171 households in Togo. The paper uses propensity score matching. The results show that credit access improves households’ small businesses, particularly in Togo’s agriculture sector.

THE INFLUENCE OF MENTORING ON WOMEN BUSINESS PERFORMANCE: A CONCEPTUAL FRAMEWORK

This study examines the impact of mentoring on the performance of women’s microenterprises in Malaysia’s northern states as well as participants in Amanah Ikhtiar Malaysia. A proposed model has been constructed on the basis of thorough literature studies. Based on the literature, no clear conclusions about the impact of mentoring on the success of women’s microenterprises have been reached. This study’s originality stems from the implications of information and knowledge for any micro-entrepreneur or microfinance institution to consider the impact of mentoring on performance. Aside from that, the paper’s other contribution is the microfinance institution’s moderating function in providing microfinance. This paper will undoubtedly contribute to the body of information on women’s business performance. The data for this study will be collected from 348 female micro-enterprises through a cross-sectional survey with stratified random sampling. Data will be analysed using descriptive statistics and regression using SPSS and SmartPLS. KEYWORDS: mentoring, microenterprise, microfinance, micro entrepreneurs and women business performance

Impact of Micro Finance Institutes (MFI’s) on the Growth of Small and Medium Enterprises (SMEs) in Khyber Pakhtunkhwa

Economic stability is very necessary for the development of economy a country. For this purpose industrialization plays a positive role in fulfilling this achievement. The trend of borrowing from Micro Finance Institutions increases day by day as business activities takes place. Also from political stability Foreign Direct Investment takes place resulting in boosting and competitive environment for domestic investors. MFIs serving in all cities of Pakistan focus on enhancing business activities on domestic level. Each and every bank has its own microfinance institution departments focusing mainly on fulfilling the access to finance through some easy steps for starting new ventures. From past some years Pakistan is facing a lot different situations in country like Political Instability, Terrorism and Unemployment. Now in this situation there is lack of foreign investment in our country. Meanwhile, Domestic Level Small & Medium Enterprises faces a lot of challenges while financing their own SMEs. State bank of Pakistan introduces Business Support Fund through which every bank has to facilitate investors with loans to increase new ventures startup which in turns can help out the economy. Trend of MFIs and SMEs had increase in Khyber Pakhtunkhwa as well like Faisalabad, Karachi and Lahore so do demand for credit investment increases resulting in MFIs with new ideas and proposals.

PENERAPAN ANALISIS REGRESI BERGANDA DALAM PEMODELAN TINGKAT KELANCARAN PENGEMBALIAN PEMBIAYAAN

Abstrak: Penelitian ini didasarkan pada tingginya tingkat pengembalian pembiayaan pada BMT Pahlawan Tulungagung dan KSPPS Baitul Izza Sejahtera Tulungagung. Tingkat pengembalian pinjaman yang teratur akan mempengaruhi kesehatan lembaga keuangan mikro syariah. Analisis faktor-faktor yang mempengaruhi tingkat kelancaran pengembalian pembiayaan dapat dilihat dari indikator yang digunakan: tingkat pendidikan, pendapatan perusahaan, jumlah pembiayaan, taksiran agunan dan jangka waktu pinjaman. Penelitian ini menggunakan pendekatan kuantitatif. Sementara jenis penelitiannya adalah hubungan pengaruh antar variabel atau disebut dengan asosiatif dan data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari penyebaran kuesioner dengan menggunakan teknik incidental sampling. Data variabel yang digunakan dalam analisis terukur dengan skala Likert. Hasil pengujian menunjukkan (1) Antara variabel tingkat pendidikan, pendapatan perusahaan, jumlah pembiayaan, taksiran agunan dan jangka waktu pinjama terdapat salah satu variabel yang berpengaruh secara signifikan. (2) kelancaran pengembalian pembiayaan dipengaruhi oleh tingkat pendidikan secara signifikan (3) variabel pendapatan operasional tidak berpengaruh signifikan terhadap kelancaran pengembalian pembiayaan. (4) variabel jumlah pinjaman berpengaruh signifikan (5) kelancaran pengembalian pembiayaan tidak dipengaruhi secara signifikan pada variabel taksiran agunan. (6) dan variabel periode pendanaan berpengaruh signifikan terhadap kelancaran pengembalian pembiayaan. Kata Kunci: jangka waktu pembiayaan; jumlah pembiayaan; kelancaran pengembalian pembiayaan; pendapatan usaha; taksiran agunan; tingkat pendidikan. Abstract: The background of this research is that the high level of smooth return of financing, in KSPPS Baitul Izza Sejahtera Tulungagung and BMT Pahlawan Tulungagung. The smooth rate of return on financing will affect the health of a sharia microfinance institution. Analysis of the factors that affect the smooth rate of return on financing can be seen from the indicators used include Education Level, Business Income, Total Financing, Collateral Estimate, and Financing Term. This study uses a quantitative approach with the type of associative research. The data used in this study are primary data obtained from distributing questionnaires using incidental sampling technique and the measurement scale used is the Likert scale, so the test results show (1) simultaneously among the variables of education level, business income, amount of financing, estimated collateral and financing period have a significant effect on the smooth return of financing. (2) the education level variable has a significant effect on the smooth return of financing. (3) the operating income variable has no significant effect on the smooth return of financing at KSPPS Baitul Izza Sejahtera Tulungagung and has a significant effect on BMT Pahlawan Tulungagung. (4) the variable amount of financing has a significant effect on the smooth return of financing. (5) the estimated collateral variable has no significant effect on the smooth return of financing. (6) the financing period variable has a significant effect on the smooth return of financing at KSPPS Baitul Izza Sejahtera Tulungagung and BMT Pahlawan Tulungagung. Keywords: The amount of financing; business income collateral estimate; education level; financing period; smooth repayment of financing.

An Investigation into the Impact of COVID-19 on the Performance of a Non-profit Microfinance Institution

This article deals with the effect of the COVID-19 pandemic on the performance of a non-profit microfinance institution operating in the Nilgiris and Perambalur districts of Tamil Nadu in India. The primary focus of the paper is on the microfinance institute’s financial performance in terms of outreach and portfolio quality before and after the coronavirus outbreak. The most worrisome factors that were encountered in due course of the study include a decline in loan portfolio and clientele, and an increasing trend in portfolio at risk (PAR) percentage due to a surge in client overdues, outstanding loan amount and rise in number of delinquent clients. These negative impacts on performance were further investigated by establishing a connection to the clients’ repayment ability. A survey was conducted among the women clients of the microfinance institution by enlisting 120 respondents, 60 from each district to identify the various constraints faced by them in loan repayment as a result of the government-imposed lockdown that affected their livelihood and curbed their source of income. Therefore, an attempt has been made to bring out the ground level realities that played an important role in disrupting the normal functioning of the microfinance institution during the pandemic outbreak. This will prove useful in setting guidelines for future crises of like nature to enable microfinance institutions to keep functioning efficiently without any drastic changes to their performance.

The role of microfinance institutions on poverty reduction in Ethiopia: the case of Oromia Credit and Saving Share Company at Welmera district

The purpose of this study is to assess the contribution of Oromia Credit and Saving Share Company microfinance institution on poverty alleviation in Welmera district, Oromia Special Zone Surrounding Finfine, Oromia Regional State, Ethiopia. Both random and purposive sampling techniques were used for data collection. Three hundred and fifty-seven respondents were selected from twelve different villages for the data collection. The study used a binary logistic regression to identify the key determinants of the income improvement of respondents. The findings confirmed that education level, voluntary saving, and utilization of loan for the intended purposes are statistically significant and positively contributed to the income improvement of the respondents in the study area. The finding revealed that most of the respondents' income improved after they joined the program which impacted positively in improving their standards of living.