scholarly journals The effect of service innovation on service loyalty in post offices

2020 ◽  
Vol 21 (1) ◽  
pp. 108
Author(s):  
Salmi Mohd Isa ◽  
K. Jayaraman ◽  
Azlan Amran ◽  
Shiva Hashemi ◽  
Shaian Kiumarsi
Keyword(s):  
Service Innovation ◽  
Post Offices ◽  
Service Loyalty

scholarly journals The effect of service innovation on service loyalty in post offices

2020 ◽  
Vol 21 (1) ◽  
pp. 108
Author(s):  
Shaian Kiumarsi ◽  
Salmi Mohd Isa ◽  
K. Jayaraman ◽  
Azlan Amran ◽  
Shiva Hashemi
Keyword(s):  
Service Innovation ◽  
Post Offices ◽  
Service Loyalty

Service, Loyalty: and Betrayal in Cavendish’s The Life and Death of Cardinal Wolsey

Moreana ◽  
2005 ◽  
Vol 42 (Number 161) (1) ◽  
pp. 3-30
Author(s):  
Richard Britnell
Keyword(s):  
Life And Death ◽  
Service Loyalty

George Cavendish’s Life of Cardinal Wolsey contains not only evidence concerning the author’s own duties as gentleman usher but also illustrates his specific ethic of loyal service. It is this ethic that explains why he felt obliged to write the book. The article shows how this ethic serves as a unifying theme in the text, insofar as Cavendish extends it to describe Wolsey’s relationship to the king. Its centrality also helps to explain Cavendish’s ambiguous relationship with Thomas Cromwell, whom he portrays as serving two masters for much of the year 1529-1530.

ADOPTING/REJECTING SERVICE INNOVATION: A COMMUNICATION ISSUE

2014 ◽  
Author(s):  
Daniela Corsaro ◽  
◽  
Roberta Sebastiani ◽  
Cristina Mele
Keyword(s):  
Service Innovation

Sustainable Development Through Innovation In Service Sector

2014 ◽  
Vol 1 (1) ◽  
pp. 175-178
Author(s):  
Ilie Banu ◽  
Ioana Madalina Butiuc
Keyword(s):  
Sustainable Development ◽  
Tax Evasion ◽  
Service Sector ◽  
Service Innovation ◽  
Slow Recovery ◽  
Quality Research ◽  
Development Indicators ◽  
Economic Cycles ◽  
Sustainable Development Indicators ◽  
Research And Innovation

AbstractRegarding the economic crises and the slow recovery that still continues, we believe that a solution can be improving the capacity to research and innovate in order to achieve sustainable development. Another key issue of the paper is about developing the cooperation between academia and business. The challenge of this development is how to increase the amount to finance research and innovation that can be implemented in the economy. As a global solution, to this problem we can recommend, for example, reducing tax evasion and by fiscal education. Also particular sources have to be found in order to develop innovation on SME level. It is essential for innovation to make quality research in order to be better prepared and increase adaptability to economic cycles. The aim of the paper is to find out how service innovation and cooperation between academia and business can enhance sustainable development indicators. The conclusions of the paper are structured in particular proposals and recommendations.

Service Innovation: A Service-Dominant Logic Perspective

MIS Quarterly ◽  
2015 ◽  
Vol 39 (1) ◽  
pp. 155-175 ◽  
Author(s):  
Robert F. Lusch ◽  
◽  
Satish Nambisan ◽  
Keyword(s):  
Service Innovation ◽  
Service Dominant Logic ◽  
Dominant Logic
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