Health Service Innovation in Local Government : Analyzing the effect of organizational culture and knowledge management on the Health Service Innovation and Performance

2019 ◽  
Vol 9 (6) ◽  
pp. p9097
Author(s):  
Asriadi ◽  
Suratman ◽  
Baharuddin ◽  
Hamsinah ◽  
Badu Ahmad
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Local Government ◽  
Health Service ◽  
Service Innovation ◽  
And Performance

“Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timothy Shea ◽  
Syed Aktharsha Usman ◽  
Sengottuvel Arivalagan ◽  
Satyanarayana Parayitam
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Self Report ◽  
Content Type ◽  
And Performance ◽  
Information Technology Companies ◽  
The Relationship

Purpose The purpose of this study is to empirically examine knowledge management (KM) practices as a moderator in the relationship between organizational culture and performance. The effect of four types of organizational culture on organizational performance was studied. In addition to direct effects, most importantly, KM practices as a moderator in strengthening the culture-performance relationship were empirically examined. Design/methodology/approach A carefully crafted survey instrument was distributed and data was collected from 1,255 respondents from 10 information technology companies in India. After checking the psychometric properties of the instrument, this paper performs hierarchical regression to test hypotheses. Findings The results reveal that: cooperative culture, innovative culture, consistent culture and effectiveness culture were all positively and significantly related to organizational performance; KM practices were positively and significantly related to organizational performance, KM practices moderate the relationship between various dimensions of organizational culture and organizational performance. Research limitations/implications As with any survey-based research, the present study suffers from the problems associated with self-report measures. These are common method bias and social desirability bias. However, this study attempts to minimize these limitations by following appropriate statistical techniques. Practical implications This study contributes to both practicing managers and the literature on KM and organizational culture. The study suggests that managers use KM practices, which are all-pervasive and very important for improving organizational performance. The results highlight the importance of implementing KM practices in organizations. Originality/value This study provides new insights into the importance of KM practices in achieving sustained competitive advantage by achieving organizational effectiveness. To the knowledge, the importance of KM practices is underemphasized in organizational culture research.

scholarly journals Knowledge Management To Improve Local Government Services

2021 ◽  
Vol 2 (3) ◽  
pp. 582-591
Author(s):  
Anwar Sadat
Keyword(s):  
Knowledge Management ◽  
Local Government ◽  
Local Governments ◽  
Case Study Research ◽  
High Mobility ◽  
Regional Government ◽  
Organizational Goals ◽  
Intellectual Assets ◽  
Government Experience ◽  
And Performance

This study aimed to improve the service of local governments in combining existing knowledge in an organization so that it can create, collect, maintain and manage employee knowledge and performance through the mastery of knowledge by all members. When knowledge sharing has been successfully applicated in ensuring the services survived in which each apparatus can synergy to achieve better performance to achieve common goals. employees in the Regional Government experience high mobility between agencies in the regions with various basic tasks and functions. Therefore, we need a high adaptability by an employee to be able to carry out tasks in a new place as quickly as possible. This condition results in an agency that is very important to manage its resources in order to support every employee (HR) possessed to carry out their duties properly even though the employee concerned has just entered his institution. This is where the importance of knowledge management or knowlegde management can be felt to keep the organization moving forward despite facing various situations that affect the performance of achieving organizational goals. This study uses a qualitative approach to the type of instrumental case study research. The location of the study was conducted at the Baubau City Regional Secretariat. Data collection techniques used, namely: in-depth interviews, document studies and observations. The results showed that Knowledge Management is an effort to improve the performance capabilities of local government apparatus services in managing their intellectual assets, in the form of existing knowledge and experience. The aim is to utilize these assets to achieve better service performance to accelerate the achievement of the objectives implemented in accordance with bureaucratic reform

Characteristics of organizational culture in stimulating service innovation and performance

2019 ◽  
Vol 38 (2) ◽  
pp. 224-238
Author(s):  
Seyedeh Khadijeh Taghizadeh ◽  
Syed Abidur Rahman ◽  
Md Mosharref Hossain ◽  
Md Masudul Haque
Keyword(s):  
Organizational Culture ◽  
Structural Equation ◽  
Service Innovation ◽  
Cross Sectional Survey ◽  
Service Market ◽  
Cross Sectional ◽  
Content Type ◽  
Bank Managers ◽  
And Performance ◽  
Practical Implications

Purpose The purpose of this paper is to examine the influence of four organizational culture traits, consistency, cooperativeness, effectiveness and innovativeness, on radical and incremental type of service innovations, which leads to new service market performance (NSMP). Design/methodology/approach The data are collected through a cross-sectional survey of 171 bank managers in Bangladesh and analyzed through structural equation modelling using SmartPLS software. Findings The results reveal no impact of “consistency” as a cultural trait on “radical” and “incremental” service innovations. “Cooperativeness” and “innovativeness” impact incremental and radical service innovations positively. “Effectiveness” impacts radical service innovations positively. Radical and incremental service innovations impact NSMP significantly. Practical implications These findings add to the knowledge in terms of how organizational culture can make service innovations happen in the growing banking industry in a developing market. Originality/value The model links organizational culture traits (internal/external and flexibility/control focussed) with radical and incremental service innovation.

scholarly journals PENINGKATAN KINERJA PERGURUAN TINGGI SWASTA MELALUI PENERAPAN KNOWLEDGE MANAGEMENT DAN PENGUATAN BUDAYA ORGANISASI

2019 ◽  
Vol 10 (2) ◽  
Author(s):  
MASDUKI
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Data Analysis ◽  
Path Analysis ◽  
Private Universities ◽  
Analysis Method ◽  
Tertiary Institutions ◽  
And Performance ◽  
Quota Sampling ◽  
Positive Effect

The application of knowledge management and the strengthening of organizational culture are important strengths in improving the performance of private tertiary institutions. This study aims to determine the effect of knowledge management on the performance of Private Universities through strengthening organizational culture. The population used is the Permanent Lecturer at Majalengka University. Samples were taken through quota sampling. Data analysis method used in this study is path analysis. The results showed that knowledge management directly had a significant and positive effect on organizational culture and performance of private tertiary institutions. Organizational culture is able to strengthen the influence of knowledge management on the performance of private tertiary institutions.

scholarly journals A Study on the Relationship between Organizational Culture and Organizational Performance and a Model Suggestion

2014 ◽  
Vol 3 (4) ◽  
pp. 52-67 ◽  
Author(s):  
Ebru Yildiz
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Theoretical Study ◽  
Innovation Strategy ◽  
Research Model ◽  
And Performance ◽  
The Relationship

Organizational culture is defined as set of goals and values shared by employees in the organization. Recently it has also come to be perceived as a resource of knowledge in the organization. In the literature, along with the studies aiming at identifying the elements of organizational culture, there are some research that study the relationship between organizational culture and performance. This article is a theoretical study of the two concepts and suggests a research model for further research. Recently, knowledge management and innovation strategy have started to be regarded as features of organizational culture. Research shows that these two variables also have significant impacts on organizational performance. Our model suggests measuring the effect of organizational culture on performance along with the supportive impacts of knowledge management and innovation strategy.

Malaysian Tourism Industry Achievement From a Knowledge Management Perspective and Emergent Trends

2020 ◽  
pp. 99-115
Author(s):  
Naeem Hayat ◽  
Abdullah Al Mamun
Keyword(s):  
Knowledge Management ◽  
Service Sector ◽  
Service Innovation ◽  
Tourism Industry ◽  
Business Sector ◽  
Employment Opportunities ◽  
Empirical Results ◽  
Emerging Trends ◽  
Management Perspective ◽  
And Performance

This chapter deals with the tourism industry in general from the Malaysian context. Tourism industry (TI) across the globe is gaining momentum and is respected as an emerging business sector bringing the much needed foreign exchange and employment opportunities for the countries. Tourism as a service sector depends on the knowledge assets of the firms for building innovate services on the management of knowledge. Introduction and the evolution of knowledge management (KM) are discussed as enabling forces for the industry and making competitive advantage for Malaysia. Malaysian achievements in TI bring much needed foreign revenues and bring employment opportunities as well. KM systems stem from the need to manage service orientation of the tourism industry associated with a higher level of diversity in services requirements of the customer coming to Malaysia from across the globe. Finally, a particular set of empirical results are reported to establish the effects of KM on service innovation and performance of Malaysian tourism players. Moreover, emerging trends in the TI are highlighted as well.

PENGARUH BUDAYA ORGANISASI, KEPEMIMPINAN DAN IKLIM ORGANISASI TERHADAP KINERJA PEGAWAI RUMAH SAKIT BHAYANGKARA PADANG

2020 ◽  
Author(s):  
Silvia Agustin
Keyword(s):  
Organizational Culture ◽  
Regression Analysis ◽  
Organizational Climate ◽  
Employee Performance ◽  
Test Validity ◽  
Workplace Culture ◽  
Work Culture ◽  
Eligibility Criteria ◽  
Reliable Instrument ◽  
And Performance

The purpose of this study are: 1) To clarify whether there is influence organizational culture, leadership and organizational climate on employee performance Bhayangkara Padang Hospital and 2) Measure the influence of organizational culture, leadership and organizational climate on employee performance Bhayangkara Padang Hospital. Based on test validity workplace culture, leadership, work climate and performance in mind all the items declared invalid meet the eligibility criteria are good and reliable instrument. Work Culture regression analysis obtained by value t = 2.091 while t table = 1.988, so t count> t table and the significance value is 0,040 this value is smaller than α = 0.05 not significant effect on employee performance Padang Police Hospitals. Leadership regression analysis obtained by value t = 1.762 while t table = 1.988 so that t

Sign in / Sign up

Export Citation Format

Share Document