Using data mining and neural networks techniques to propose a new hybrid customer behaviour analysis and credit scoring model in banking services based on a developed RFM analysis method

2016 ◽  
Vol 23 (1) ◽  
pp. 1 ◽  
Author(s):  
Mahmood Alborzi ◽  
Mohammad Khanbabaei
Author(s):  
Jasmina Nalić ◽  
Goran Martinovic

Nowadays, one of the biggest challenges in banking sector, certainly, is assessment of the client’s creditworthiness. In order to improve the decision-making process and risk management, banks resort to using data mining techniques for hidden patterns recognition within a wide data. The main objective of this study is to build a high-performance customized credit scoring model. The model named Reliable client is based on Bank’s real dataset and originally built by applying four different classification algorithms: decision tree (DT), naive Bayes (NB), generalized linear model (GLM) and support vector machine (SVM). Since it showed the greatest results, but also seemed as the most appropriate algorithm, the adopted model is based on GLM algorithm. The results of this model are presented based on many performance measures that showed great predictive confidence and accuracy, but we also demonstrated significant impact of data pre-processing on model performance. Statistical analysis of the model identified the most significant parameters on the model outcome. In the end, created credit scoring model was evaluated using another set of real data of the same Bank.


2018 ◽  
Vol 10 (7) ◽  
pp. 56
Author(s):  
Jie Li ◽  
Zhenyu Sheng

Chinese microfinance institutions need to measure and manage credit risk in a quantitative way in order to improve competitiveness. To establish a credit scoring model (CSM) with sound predictive power, they should examine various models carefully, identify variables, assign values to variables and reduce variable dimensions in an appropriate way. Microfinance institutions could employ both CSM and loan officer’s subjective appraisals to improve risk management level gradually. The paper sets up a CSM based on the data of a microfinance company running from October 2009 to June 2014 in Jiangsu province. As for establishing the model, the paper uses Linear Discriminant Analysis (LDA) method, selects 16 initial variables, employs direct method to assign variables and adopts all the variables into the model. Ten samples are constructed by randomly selecting records. Based on the samples, the coefficients are determined and the final none-standardized discriminant function is established. It is found that Bank credit, Education, Old client and Rate variables have the greatest impact on the discriminant effect. Compared with the same international models, this model’s classification effect is fine. The paper displays the key technical points to build a credit scoring model based on a practical application, which provides help and references for Chinese microfinance institutions to measure and manage credit risk quantitatively.


2021 ◽  
pp. 1-16
Author(s):  
Fang He ◽  
Wenyu Zhang ◽  
Zhijia Yan

Credit scoring has become increasingly important for financial institutions. With the advancement of artificial intelligence, machine learning methods, especially ensemble learning methods, have become increasingly popular for credit scoring. However, the problems of imbalanced data distribution and underutilized feature information have not been well addressed sufficiently. To make the credit scoring model more adaptable to imbalanced datasets, the original model-based synthetic sampling method is extended herein to balance the datasets by generating appropriate minority samples to alleviate class overlap. To enable the credit scoring model to extract inherent correlations from features, a new bagging-based feature transformation method is proposed, which transforms features using a tree-based algorithm and selects features using the chi-square statistic. Furthermore, a two-layer ensemble method that combines the advantages of dynamic ensemble selection and stacking is proposed to improve the classification performance of the proposed multi-stage ensemble model. Finally, four standardized datasets are used to evaluate the performance of the proposed ensemble model using six evaluation metrics. The experimental results confirm that the proposed ensemble model is effective in improving classification performance and is superior to other benchmark models.


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