Relationship between knowledge management practices and performance - a segmentation study in Indian private sector

Author(s):  
Himanshu Joshi ◽  
Deepak Chawla
2013 ◽  
Vol 11 (3) ◽  
pp. 255-264 ◽  
Author(s):  
Sharmila Jayasingam ◽  
Mahfooz A Ansari ◽  
T Ramayah ◽  
Muhamad Jantan

10.28945/3607 ◽  
2016 ◽  
Vol 11 ◽  
pp. 331-345 ◽  
Author(s):  
Adebowale I Ojo

Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a paucity of literature on its application in Nigerian universities. This paper, therefore, proposes a conceptual model which Nigerian universities could adopt, in order to drive innovation and performance. As the paper is conceptual in nature, a literature survey was conducted to examine the concept of knowledge management and its application in higher education institutions. Findings from the literature informed the development of a conceptual model describing ways in which universities can adopt knowledge management practices and strategies in order to drive innovation and improve performance. The conceptual model proposed in this paper could serve as a basis for empirical investigations on knowledge management processes in universities. The paper concludes that, while knowledge management has the potential for improving performance within universities, the proposed model must be subjected to empirical validation for further amendments and improvements.


2008 ◽  
Vol 39 (1) ◽  
pp. 45-53 ◽  
Author(s):  
C. Steyn ◽  
M. Kahn

Various surveys of Knowledge Management Practices (KMPs) in private firms show how an increasing awareness of Knowledge Management (KM) is a critical determinant of an organisation’s competitiveness. While private sector strategies favouring internal knowledge sharing and external knowledge protection often provide strategic advantage, public sector research organisations such as South Africa’s science councils operate in an environment where, for reasons of wider public interest, transparency is encouraged and knowledge is rendered widely accessible. Unfortunately, however, little has been done to develop rigorous measurements of KMPs in such knowledge intensive organisations (KIOs) that primarily engage in knowledge intensive service activities. To complicate matters further, the majority of studies have been inter-organisational and multi-sectoral, focusing on large organisations in the private sector. Few studies have measured perceptions of KMPs amongst employees of a single organisation and even fewer have focused on KMPs within the public sector. This paper will discuss the theoretical and methodological approach used in the development of a survey aimed at measuring employee perceptions of KMPs within the Human Sciences Research Council (HSRC), one of South Africa’s largest public KIOs dedicated to ‘social science research that makes a difference.’ Principal component analysis of the survey data revealed six factors or constructs applicable to the measurement of KMPs. The results validate the survey instrument and offer a contribution toward the development of a KMP measurement instrument that may be applied across other KIOs in South Africa.


2019 ◽  
Vol 15 (2) ◽  
pp. 97-109 ◽  
Author(s):  
Jennifer Lewis Priestley ◽  
Robert J. McGrath

Is data science a new field of study or simply an extension or specialization of a discipline that already exists, such as statistics, computer science, or mathematics? This article explores the evolution of data science as a potentially new academic discipline, which has evolved as a function of new problem sets that established disciplines have been ill-prepared to address. The authors find that this newly-evolved discipline can be viewed through the lens of a new mode of knowledge production and is characterized by transdisciplinarity collaboration with the private sector and increased accountability. Lessons from this evolution can inform knowledge production in other traditional academic disciplines as well as inform established knowledge management practices grappling with the emerging challenges of Big Data.


Author(s):  
Doo Hun Lim ◽  
Seung Won Yoon ◽  
Ji Hoon Song

This study is an integrative literature review about the distinctive characteristics of multi-generations, their cognitive differences within online learning environments, modern knowledge management theories and frameworks, and the differences of knowledge management practices among multi-generations. Particular attention has been paid to examine distinctive characteristics in the cognitive learning style and knowledge management practices between different cultural settings. Based on the review, the authors propose an integrated approach to comparing the divergent and convergent characteristics of multi-generations and cross-cultural variables in order to design and deliver effective learning solutions and knowledge management systems that will address various organizational and cross-cultural learning and performance issues.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Satyanarayana Parayitam ◽  
Syed Aktharsha Usman ◽  
Rajeshwaran Raja Namasivaayam ◽  
Mohamed Shaik Naina

Purpose This paper aims to investigate the importance of knowledge management as a moderator in the relationship between two of the burnout variables, namely, role ambiguity and work overload. In addition, the paper tests a conceptual model where emotional exhaustion is a moderator in the relationship between role ambiguity, work overload and performance. Design/methodology/approach Using a structured survey instrument, this paper gathered data from 692 respondents from the information technology industry in the southern part of India. The first psychometric properties of the instrument were tested and then hierarchical regression was used as a statistical technique for analyzing the data. Findings Results show that role conflict is positively related to role ambiguity and work overload, role ambiguity is negatively related to performance, work overload is positively related to performance, knowledge management moderates the relationship between role conflict and role ambiguity and role conflict and work overload. The hierarchical regression results also support that emotional exhaustion moderates the relationship between role ambiguity and performance and work overload and performance. Research limitations/implications As the present research is based on self-report measures, the limitations of social desirability bias and common method bias are inherent. However, this study attempts to minimize these limitations by following appropriate statistical techniques and procedures. Practical implications This study contributes to both practicing managers and the literature on conflict management. The study suggests that managers use knowledge management practices to mitigate the ill-effects of role conflict and enhance performance. This study also highlights the role of emotional exhaustion in organizations. Originality/value This study provides new insights about the importance of knowledge management practices and emotional exhaustion in the relationship between role conflict and performance. To the knowledge, the importance of knowledge management practices is underemphasized in conflict management research. The study also provides insights into the role of one of the burnout variables i.e. emotional exhaustion in its influence on performance. The implications of this relationship for organizational role theory and organizational learning theory and for management practice, are discussed.


2018 ◽  
pp. 1852-1874
Author(s):  
Doo Hun Lim ◽  
Seung Won Yoon ◽  
Ji Hoon Song

This study is an integrative literature review about the distinctive characteristics of multi-generations, their cognitive differences within online learning environments, modern knowledge management theories and frameworks, and the differences of knowledge management practices among multi-generations. Particular attention has been paid to examine distinctive characteristics in the cognitive learning style and knowledge management practices between different cultural settings. Based on the review, the authors propose an integrated approach to comparing the divergent and convergent characteristics of multi-generations and cross-cultural variables in order to design and deliver effective learning solutions and knowledge management systems that will address various organizational and cross-cultural learning and performance issues.


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