The critical success factors for successful lean implementation in hospitals

Author(s):  
Behrooz Noori
2018 ◽  
Vol 15 (2) ◽  
pp. 232-246 ◽  
Author(s):  
Laís Pereira ◽  
Guilherme Tortorella

This article aims to identify how the critical success factors (CSF), barriers and practices for lean manufacturing (LM) implementation in a small company are related. For this, the CSF, barriers and practices of LM related to small companies were initially consolidated from a literature review. Through semi-structured interviews and focus groups with the leaders of a small electronics manufacturing company in lean implementation, the relationships were evaluated and ranked through the incorporation of a multi-criteria analysis tool. The integration of a multi-criteria analysis tool into qualitative research methods (focused groups, semi-structured interviews and participatory observation) allowed quantifying these relationships in order to identify convergent efforts for a successful LM implementation. Existing frameworks for lean implementation are targeted at larger companies, disregarding the specific small company context. This study provides a guide to assist LM implementation in small manufacturing companies. Furthermore, the greater understanding of these relationships enables managers to anticipate potential problems, allowing a more successful implementation.


2021 ◽  
Vol 5 (1) ◽  
pp. 81-103
Author(s):  
Michael Saliba

For the past 30 years, Lean has become popular throughout organisations across the globe. Based on the Toyota Production System (TPS), Lean is a proven systematic methodology to reduce waste in processes, optimise efficiency and ensure quality in the end products. Although Lean has been proven to be a successful methodology, it also has a high failure rate. Research has identified a range of critical success factors (CSF) that are crucial towards the successful implementation of Lean. This research endeavour takes a qualitative approach, using Grounded Theory (GT) to investigate Lean implementation in Maltese organisations and to determine whether established CSFs are applicable to the Maltese context. Participants from the manufacturing, catering, and logistics industries are interviewed, with the data coded and analysed using MAXQDA2020. The findings suggest the importance of leadership as a catalyst in driving change within an organisation to foster a culture of continuous improvement.


2019 ◽  
Vol 32 (3) ◽  
pp. 715-730 ◽  
Author(s):  
Vincent Blijleven ◽  
Yiwei Gong ◽  
Afshin Mehrsai ◽  
Kitty Koelemeijer

PurposeFollowing positive results of Lean implementation in manufacturing environments, Lean has become an emerging philosophy for clients and suppliers of information technology (IT) services. However, how to implement Lean in IT outsourcing relationships has been addressed sparsely in academic literature. The purpose of this paper is to investigate critical success factors (CSFs) for implementing Lean in IT outsourcing relationships. Key findings, implications and avenues for future research are discussed.Design/methodology/approachSix IT outsourcing relationships were qualitatively investigated by means of 36 semi-structured interviews. CSFs were identified based on interview transcription analyses, selection techniques and expert reviews.FindingsIn total, 16 CSFs for Lean implementation in IT outsourcing relationships are identified and described.Practical implicationsThe CSFs presented in this paper indicate key areas that deserve managerial attention to steer Lean implementation efforts in IT outsourcing relationships in a favorable direction.Originality/valueThis study is the first to describe the phenomenon of “Lean IT outsourcing” and provides researchers and practitioners with a foundation to further examine Lean implementation in IT outsourcing relationships.


2006 ◽  
Vol 17 (4) ◽  
pp. 460-471 ◽  
Author(s):  
Pius Achanga ◽  
Esam Shehab ◽  
Rajkumar Roy ◽  
Geoff Nelder

reason The component of this exploration paper is to show off the maximum essential explanations that set up a fruitful utilization of lean assembling internal assembling SMEs. Plan/philosophy/method-A aggregate of exhaustive writing audit and appearances to ten SMEs located in the south of India have been applied in the examine. The businesses' practices have been apparent to feature the quantity of lean assembling usage internal these agencies. This become trailed by speaking of the pertinent and key organization regarding lean usage. results have been investigated and certified via workshops, contextual analyses and Delphi structures. Discoveries several primary causes that come to a selection the achievement of actualizing the muse of lean assembling internal SMEs are identified. Authority, the board, account hierarchical way of existence and aptitudes and capability among targeted variables; are delegated the maximum relevant issues foremost for the fruitful reception of lean assembling inside SMEs obstacle. take a look at constraints/tips endured suspicion interior SMEs approximately the blessings of safe haven their alternate is a number of the considerable impediments this exploration faces. SMEs are consequently not fairly keen to give important facts and statistics, auspicious for moreover exam. Innovation/esteem The interest of this exploration assignment comes from the acknowledgment of essential factors deciding on an powerful execution of lean assembling interior SMEs trouble. The effects could grant SMEs academic materials and rules for an robust utilization of lean specs. Watchwords Implementation, Lean assembling, SMEs, essential variable


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yaifa Trakulsunti ◽  
Lamphai Trakoonsanti

Purpose The aims of this paper are to illustrate the use of Lean tools to reduce inpatient waiting time and to evaluate critical success factors of Lean implementation in an inpatient pharmacy in a Thai public hospital. Design/methodology/approach This study was carried out through action research methodology by following four key phases: identification of problems; planning action; taking action; and evaluation. In the “taking action” phase, Lean tools, including value stream mapping and 5S were implemented to improve dispensing process in an inpatient pharmacy. In the “evaluation phase”, the critical success factors of Lean implementation in an inpatient pharmacy were evaluated by the participants. Findings Lean methodology was successfully implemented to reduce the waiting time associated with a three days dose distribution system. As a result of Lean application, the average process time reduced from 8.81 to 7.2 min and the standard deviation reduced from 5.49 to 4.45 min. Moreover, the support of middle management and the leadership were the key success factors of Lean implementation in an inpatient pharmacy. Practical implications Hospitals can improve the dispensing process by using Lean tools which are easy to apply and use. This study is appropriate for hospital managers looking for changes in pharmacy services or other departments. Originality/value This is the first study that has applied Lean tools to improve the dispensing process in an inpatient pharmacy in Thai hospitals. This study offers important insights into the critical success factors of Lean employment in the inpatient pharmacy.


Author(s):  
Richard C. Barclay ◽  
Elizabeth A. Cudney ◽  
Sushil Shetty ◽  
Jiju Antony

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