scholarly journals Identification of the relationships between critical success factors, barriers and practices for lean implementation in a small company

2018 ◽  
Vol 15 (2) ◽  
pp. 232-246 ◽  
Author(s):  
Laís Pereira ◽  
Guilherme Tortorella
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Analysis Tool ◽  
Manufacturing Companies ◽  
Small Company ◽  
Structured Interviews ◽  
Lean Implementation ◽  
Critical Success ◽  
Multi Criteria Analysis

This article aims to identify how the critical success factors (CSF), barriers and practices for lean manufacturing (LM) implementation in a small company are related. For this, the CSF, barriers and practices of LM related to small companies were initially consolidated from a literature review. Through semi-structured interviews and focus groups with the leaders of a small electronics manufacturing company in lean implementation, the relationships were evaluated and ranked through the incorporation of a multi-criteria analysis tool. The integration of a multi-criteria analysis tool into qualitative research methods (focused groups, semi-structured interviews and participatory observation) allowed quantifying these relationships in order to identify convergent efforts for a successful LM implementation. Existing frameworks for lean implementation are targeted at larger companies, disregarding the specific small company context. This study provides a guide to assist LM implementation in small manufacturing companies. Furthermore, the greater understanding of these relationships enables managers to anticipate potential problems, allowing a more successful implementation.

Critical Success Factors of Enterprise Data Analytics and Visualization Ecosystem

2019 ◽  
Vol 10 (3) ◽  
pp. 34-55
Author(s):  
Mohammad Daradkeh
Keyword(s):  
Decision Making ◽  
Data Analytics ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Integrative Framework ◽  
Critical Success ◽  
Increasing Demand ◽  
Effective Decision Making

With the huge proliferation of Big Data, combined with the increasing demand for analytics-driven decision-making, the data analytics and visualization (DAV) ecosystem is increasingly becoming a trending practice that many enterprises are adopting to gain actionable insights from corporate data for effective decision-making. Although DAV platforms have tremendous benefits, extant research has paid insufficient attention to the investigation of the critical success factors (CSFs) underpinning their successful implementation in enterprises. In order to bridge this knowledge gap, this study presents an integrative framework synthesizing a set of CSFs for implementing DAV platforms in enterprises. A qualitative research methodology, comprising semi-structured interviews with IT and business analysts, was conducted to collect and analyze the interview data. Analysis of results revealed that the CSFs of DAV implementation exist in various dimensions composed of organizational, technological, process, and people perspectives. This study provides several theoretical and practical implications.

Critical Success Factors in Lean Implementation – A Maltese Context

2021 ◽  
Vol 5 (1) ◽  
pp. 81-103
Author(s):  
Michael Saliba
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
High Failure Rate ◽  
Lean Implementation ◽  
The Past ◽  
Critical Success ◽  
Systematic Methodology ◽  
Rate Research ◽  
Research Endeavour

For the past 30 years, Lean has become popular throughout organisations across the globe. Based on the Toyota Production System (TPS), Lean is a proven systematic methodology to reduce waste in processes, optimise efficiency and ensure quality in the end products. Although Lean has been proven to be a successful methodology, it also has a high failure rate. Research has identified a range of critical success factors (CSF) that are crucial towards the successful implementation of Lean. This research endeavour takes a qualitative approach, using Grounded Theory (GT) to investigate Lean implementation in Maltese organisations and to determine whether established CSFs are applicable to the Maltese context. Participants from the manufacturing, catering, and logistics industries are interviewed, with the data coded and analysed using MAXQDA2020. The findings suggest the importance of leadership as a catalyst in driving change within an organisation to foster a culture of continuous improvement.

Critical success factors for Lean implementation in IT outsourcing relationships

2019 ◽  
Vol 32 (3) ◽  
pp. 715-730 ◽  
Author(s):  
Vincent Blijleven ◽  
Yiwei Gong ◽  
Afshin Mehrsai ◽  
Kitty Koelemeijer
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
It Outsourcing ◽  
Future Research ◽  
It Services ◽  
Structured Interviews ◽  
Lean Implementation ◽  
Content Type ◽  
Critical Success ◽  
Manufacturing Environments

PurposeFollowing positive results of Lean implementation in manufacturing environments, Lean has become an emerging philosophy for clients and suppliers of information technology (IT) services. However, how to implement Lean in IT outsourcing relationships has been addressed sparsely in academic literature. The purpose of this paper is to investigate critical success factors (CSFs) for implementing Lean in IT outsourcing relationships. Key findings, implications and avenues for future research are discussed.Design/methodology/approachSix IT outsourcing relationships were qualitatively investigated by means of 36 semi-structured interviews. CSFs were identified based on interview transcription analyses, selection techniques and expert reviews.FindingsIn total, 16 CSFs for Lean implementation in IT outsourcing relationships are identified and described.Practical implicationsThe CSFs presented in this paper indicate key areas that deserve managerial attention to steer Lean implementation efforts in IT outsourcing relationships in a favorable direction.Originality/valueThis study is the first to describe the phenomenon of “Lean IT outsourcing” and provides researchers and practitioners with a foundation to further examine Lean implementation in IT outsourcing relationships.

scholarly journals Team coaching in the workplace: Critical success factors for implementation

2019 ◽  
Vol 17 ◽  
Author(s):  
Badelisile M. Maseko ◽  
Rene Van Wyk ◽  
Aletta Odendaal
Keyword(s):  
Conceptual Framework ◽  
Employee Engagement ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Critical Factors ◽  
Structured Interviews ◽  
Enabling Factors ◽  
Critical Success ◽  
Team Coaching

Orientation: There is a scant availability of clear practice guidelines for the implementation of team coaching in organisations. Challenges and enabling factors in the implementation of team coaching require further exploration.Research purpose: This study aims to develop a conceptual framework that identifies the critical success factors that play a role in the implementation of team coaching in organisations.Motivation for the study: This study contributes towards the understanding of team coaching implementation in the workplace. Informed knowledge of critical factors may guide the practice of team coaching and assist in the development of a conceptual framework for such coaching.Research approach/design and method: A constructivist qualitative research method was adopted. A case study approach was used, with seven experienced subject matter experts selected by means of purposive snowballing. Data were collected using semi-structured interviews and analysed using thematic analysis.Main findings: Results of the thematic analysis indicate that to integrate successful team coaching into any organisation, effective analysis of an organisational context is required, that is, leadership stakeholders, team effectiveness, competency of a coach and employee engagement. Constraints that may prevent successful implementation of team coaching are identified.Practical/managerial implications: The findings provide a platform to enhance the understanding and knowledge of the complexities of team coaching within organisations.Contribution/value-add: The main contribution of the study is the identification of critical factors in the pre-, during and post-implementation phases of team coaching. This conceptual framework could serve as a guide for team coaching interventions in South African contexts.

Investigating Critical Success Factors in Implementing ITIL Framework

2015 ◽  
Vol 13 (1) ◽  
pp. 74-91 ◽  
Author(s):  
Mohammad Mehrabioun Mohammadi ◽  
Ahad Zare Ravasan ◽  
Homa Hamidi
Keyword(s):  
Information Technology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Service Management ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Technology Infrastructure ◽  
Domain Experts ◽  
Critical Success ◽  
Technology Service

Nowadays, many organizations adopt Information Technology Service Management (ITSM) best practices to enhance their IT service related processes. Although many organizations have adopted ITSM frameworks such as Information Technology Infrastructure Library (ITIL), not all have been successful. Keeping this in mind, this paper seeks to identify Critical Success Factors (CSFs) that impact on successful implementation of ITSM frameworks with a focus on ITIL in Iranian organizations as a case of a developing country. Hence, based on a mixed method, at first, with the semi-structured interviews and literature review, 22 success factors were identified. Following that, a questionnaire was developed and sent out to domain experts. Next, robust Exploratory Factor Analysis (EFA) was run for analyzing data and establishing construct validity which finally classified critical success factors into five groups named as “organizational”, “human resources”, “project management”, “managerial” and “process”. The findings of this study have provided a very useful reference for IT standardization scholars and practitioners to identify the important issues of ITSM frameworks implementation projects in their research and practice.

scholarly journals Exploring Critical Success Factors for Public Private Partnership Case Study: The Educational Sector in Egypt

2020 ◽  
Vol 6 (4) ◽  
pp. 142
Author(s):  
Riham Helmy ◽  
Nevien Khourshed ◽  
Mohamed Wahba ◽  
Alaa Abd El Bary
Keyword(s):  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Public Private Partnership ◽  
Equation Modeling ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Private Partnership ◽  
Survey Tool ◽  
Critical Success

This research aims to explore and identify the critical success factors (CSFs) needed to facilitate and guarantee the implementation of successful public private partnership (PPP) projects in the education sector in Egypt. Thus, the research proposed a CSFs model based on an exhaustive literature review to identify CSFs for PPPs’ successful implementation. The identified 21 CSFs were divided into four groups: political, legal, economic and financial as well as operational and managerial. A qualitative and quantitative analysis that involved semi-structured interviews and a questionnaire survey tool was applied to gather required data. Then, data were analyzed using the Nvivo program, correlation, and structural equation modeling (SEM) to test the hypothesis for the research. The results showed that the set of four CSFs groups which are political, legal, economic and financial as well as managerial and operational have positive significant impacts on successful PPP implementation in education in Egypt. Results also show that managerial and operational factors are the most significant factors followed by legal factors, political factors, then economic and financial factors. Finally, it is worth mentioning that the research findings provide the private sector investor with the direction, clarity and guidance essential to create the confidence needed to invest in the education market and programs in Egypt. It also provides public sector employees with a clear vision for the environment and conditions needed to embrace PPP projects in the sector of education in Egypt.

An Investigation Into the Critical Success Factors of Implementing Information Technology Service Management Frameworks

2018 ◽  
pp. 200-218 ◽  
Author(s):  
Ahad Zare Ravasan ◽  
Mohammad Mehrabioun Mohammadi ◽  
Homa Hamidi
Keyword(s):  
Information Technology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Service Management ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Technology Infrastructure ◽  
Critical Success ◽  
Technology Service ◽  
Information Technology Service

During the last decade, many organizations have adopted information technology service management (ITSM) frameworks such as information technology infrastructure library (ITIL). However, such efforts are challenging and costly and not all have been successful. Keeping this in mind, this chapter seeks to identify critical success factors (CSFs) that impact successful implementation of ITSM frameworks with a focus on ITIL. Hence, based on a mixed method, at first, with the semi-structured interviews and literature review, 22 success factors were identified. The data of 122 valid questionnaires were analyzed using robust exploratory factor analysis (EFA) to validate and categorize identified factors. Finally, 22 CSFs are categorized under five “organizational,” “human resources,” “project management,” “managerial,” and “process” main groups. The findings of this study have provided a very useful reference for IT standardization scholars and practitioners to identify the important issues of ITSM frameworks implementation projects in research and practice.

Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jiju Antony ◽  
Olivia McDermott ◽  
Michael Sony
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Full Range ◽  
Senior Management ◽  
Successful Implementation ◽  
Motivating Factors ◽  
Theoretical Understanding ◽  
Content Type ◽  
Critical Success ◽  
Management Professionals

PurposeQuality 4.0 has a unique potential to create a competitive advantage for organisations by improving customer experience and enhancing profitability. The purpose of this study is to examine Quality 4.0, the9; benefits, motivating factors, critical success factors and the skills required by quality professionals in the successful implementation of Quality 4.0. The study also investigates the organisational readiness factors9 and challenges that need to be addressed before Quality 4.0 adoption and assess their importance.Design/methodology/approachA qualitative interview approach was utilised by interviewing a panel of senior management, engineering and continuous improvement (CI); professionals working in leading companies in Asia, Europe and America who are currently deploying Quality 4.0.FindingsThis study provides a theoretical base for the Quality 4.0 body of knowledge in terms of an organisation’s adoption and overcoming implementation challenges and providing examples of Quality 4.0 application. Organisations can use this study to understand what Quality 4.0 means to industry, the benefits and motivating factors for implementing, the Critical Success Factors, challenges, the organisational readiness factors and the role of leadership in a Quality 4.0 deployment. In addition, the study looks at the skills required by future Quality 4.0 professionals in terms of hard skills, soft skills and a curriculum for educating future quality management professionals. The respondents cited that predictive analytics, sensors and tracking, and electronic feedback loops are the most critical technologies for driving Quality 4.0.Research limitations/implicationsOne of the limitations of this research was that as this area is a nascent area the researchers were limited in their literature review. The second limitation was that the study was based on 12 interviews. A more comprehensive longitudinal study would yield more data so that better and robust conclusions can be derived from the study.Originality/valueThis is the first empirical study on Quality 4.0, which captures the viewpoints of senior management professionals on a full range of topics related to Quality 4.0 motivation for deployment, implementation and readiness for its adoption.

scholarly journals Critical Success Factors for Building Information Modelling Implementation

2018 ◽  
Vol 18 (3) ◽  
pp. 55-73 ◽  
Author(s):  
Ganiyu Amuda-Yusuf
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Development Education ◽  
Building Information Modelling ◽  
Information Modelling ◽  
Critical Success ◽  
Building Information ◽  
Global Construction ◽  
Product And Process

Adoption of Building Information Modelling (BIM) in the global construction industry is fast growing. This paper expounds the Critical Success Factors (CSFs) for BIM implementation and explore their ranking and underlying relationships. A total of 28 CSFs was identified from the review of previous studies on success factors. Survey questionnaire containing these 28 factors was used to collect data from industry practitioners in Nigeria. Benchmark metrics was developed to rank the success factors. The topmost five success factors for BIM implementation in order of importance are: standard platforms for integration and communication; cost of development; education and training; standardization (product and process); and clear definition and understanding of users’ requirement. Analysis of variance shows that significant differences exist in the pattern of rating for the topmost CSFs based on turnover. Factor analysis was further adopted to group the 28 CSFs into five components, using rotated component matrix method. The five components extracted are: (i) industry stakeholders’ commitment and knowledge of BIM, (ii) capacity building for technology adoption, (iii) organisational support, (iv) collaborative synergy among industry professional and (v) cultural orientation. The rankings of the CSFs provide basis for prioritising the most significant factors that industry stakeholders should focus attention for successful implementation of BIM. In addition, the underlying relationships among the success factors identified in this study, will assist industry stakeholders to determine best strategy to adopt in implementing BIM at industry level.

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