Strategic management of knowledge in globally distributed information technology firms: a case study

2013 ◽  
Vol 8 (4) ◽  
pp. 369
Author(s):  
Mohammed Arshad Khan ◽  
Santanu Roy
2020 ◽  
Vol 12 (24) ◽  
pp. 10638
Author(s):  
Maria Gil-Marques ◽  
Maria D. Moreno-Luzon

The purpose of this paper is to explain the role that routines play in achieving sustainable organisational ambidexterity in information technology (IT) firms. Our exploratory analysis of four case studies reveals the key importance of routines in setting the context for sustainable ambidexterity. Companies build up contextual ambidexterity through routines derived from normalization of processes, normalization of skills, and normalization of results. The findings of the study show that routines support IT professionals to decide whether to exploit or explore in each particular case. Firstly, the enabling character of explicit routines as a result of the normalisation of work processes and the freedom that IT professionals have when implementing them, allows IT professionals to balance exploitation and exploration. Secondly, companies build up contextual ambidexterity through normalisation of skills. Hence, IT professionals develop embedded implicit routines as a result of training. Thirdly, the findings of the study reveal how routines are settled through the normalisation of results that orientates performance towards satisfying customer demands, as well as supporting professionals in their efforts to balance between exploitation and exploration which is necessary to achieve sustainable ambidexterity in IT firms.


2016 ◽  
Vol 13 (1) ◽  
pp. 83
Author(s):  
Eduardo Armando ◽  
Ana Claudia Azevedo ◽  
Adalberto Americo Fischmann ◽  
Cristina Espinheira Costa Pereira

The issue of upgrading in Global Value Chains (GVCs) has been treated in the literature, but there are still gaps to be filled in. One issue that still needs further investigation is the relation of business strategy and evolution of firms in GVCs, known as upgrading in the literature. In this paper, we have the objective of examining the occurrence and quality of upgrading in internationalized Information Technology (IT) firms of Brazilian origin. We employed the multiple case study method researching eight IT firms to study the issue. Different from what is expected, facts presented in the paper imply that although GVCs and upgrading are confirmed as useful concepts, not all the findings the literature presents converge with what this research brings. As for example, results don’t converge with what was found in the literature for clothing. In other results, we confirmed what is in the literature. Most notably, having the evolution in the chain blocked by clients and also competitive marginalization. As any research, this one has limitations, which we list at the end of the manuscript.


2018 ◽  
Vol 7 (4.10) ◽  
pp. 137
Author(s):  
S. Bharath ◽  
P. Nagesh ◽  
. .

The factors associated with branding were identified beneath communication/marketing remit.  There existed no difference between the employer brand and consumer brand.  Companies who had strong product/ service brand would de facto be attractive to potential employees. Today, companies require blended capabilities. Ultimately, it is the personal experience of the relationship that a person develops within an organization that determines the longevity and win-win consummation of association. An extended concept of relationship marketing principle is Employer branding. An endeavor has been made through this research with an objective to identify the Employer Branding Dimensions (EBD) in selected Information technology firms located in Bangalore from existing employee perspective. Study has been executed using structured questionnaire with Information Technology (IT) employees as respondents from various companies like, Infosys, IBM, NTT DATA, Marvell technologies, JDA software solutions. Data thus collected is analysed using software package and considering the factor loadings, key dimensions (factors) that constituted the Employer branding. The findings of the study emphasize that relationship among dimensions constituting individual employer branding highlights the complexity in its significance as no individual factor has dominant influence on Employer Branding. But many factors in combination acts on branding.   


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