Power of person-job fit: emotional labour for salespeople and its relation to job satisfaction

Author(s):  
Çiğdem Vatansever ◽  
Sibel Karamaraş
2012 ◽  
Vol 33 (6) ◽  
pp. 1036-1051 ◽  
Author(s):  
FRANCIS CHEUNG ◽  
ANISE M. S. WU

ABSTRACTIn this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.


2021 ◽  
Vol 24 (5) ◽  
pp. 133-152
Author(s):  
Gi-Bok Ahn ◽  
Yong-Geun Na ◽  
Young-Joong Kim

Author(s):  
J. Louis Spencer ◽  
W. David Winner

This chapter presents the development of a scale that measures vision conflict, which refers to the disparity between what a minister anticipates a ministry to be like versus the real-life experience. Vision conflict is correlated with four similar phenomena, including role ambiguity, negative job satisfaction, negative values congruence, and negative ability-job fit. The scale addresses key factors that may affect pastoral terminations and exits from church ministry. It also encourages the understanding of critical elements that hinder pastoral effectiveness and create a stronger resilience to exiting the ministry.


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