scholarly journals Organizational Communication and Conflict Management Systems

2010 ◽  
Vol 31 (1) ◽  
pp. 125-141 ◽  
Author(s):  
Pekka Aula ◽  
Kalle Siira
Keyword(s):  
Conflict Management ◽  
Organizational Communication ◽  
Social Complexity ◽  
Theoretical Perspective ◽  
Management Systems ◽  
Dual Function ◽  
Organizational Conflict ◽  
The Novel ◽  
Management Perspective ◽  
Mechanistic View

Abstract The purpose of the present article is to examine the prevailing model of systematic organizational conflict management from an organizational communicative perspective and to suggest directions for improvement. Particularly the model of conflict management system (CMS) is examined at the macro-level from the novel theoretical perspective of social complexity augmented with an interpretive view of organizational communication. Specifically two models – the dual function of communication and the arena model – are utilized to illustrate weaknesses and points of development in traditional CMS thinking. CMS was found to represent a rather limited vision of contemporary conflict management. It is rooted in a mechanistic view of organizational communication, which, we assert, is problematic from the organizational conflict management perspective, both theoretically and practically. The differences between CMS and social complexity approaches are identified, and a fresh framework for strategic conflict management is introduced.

Organizational conflict management systems

2017 ◽  
pp. 153-163
Author(s):  
Alexia Georgakopoulos ◽  
Harold Coleman Jr. ◽  
Rebecca Storrow
Keyword(s):  
Conflict Management ◽  
Management Systems ◽  
Organizational Conflict

The importance of party buy-in in designing organizational conflict management systems

1999 ◽  
Vol 17 (1) ◽  
pp. 61-66 ◽  
Author(s):  
Stephanie Carter
Keyword(s):  
Conflict Management ◽  
Management Systems ◽  
Organizational Conflict

Social Complexity and Systems Intelligence in Asset Management Systems

2020 ◽  
pp. 227-238
Author(s):  
Ricardo Peculis ◽  
Tieling Zhang ◽  
Richard Dwight
Keyword(s):  
Asset Management ◽  
Social Complexity ◽  
Management Systems ◽  
Systems Intelligence

scholarly journals Co-creating Positive Working Environments: a meta mediation perspective

2015 ◽  
Vol 2 (2) ◽  
pp. 298-307
Keyword(s):  
Conflict Management ◽  
Organizational Performance ◽  
Work Environment ◽  
Working Environment ◽  
Self Determination ◽  
Management Systems ◽  
Working Relationships ◽  
Ethical Considerations ◽  
Working Environments

This article is a practitioner reflection on taking a meta mediation perspective on working with two organizations in co-creating a positive and constructive working environment. This perspective is grounded in the theoretical framework of strategic conflict management systems. The approach taken is to consider a specific process for engaging with organizations by looking at the two case study organizations – one small and growing, the other medium-sized and resource-constrained. The reflection first considers the antecedents for both organizations in engaging in this way. It then sets out the process for whole organization engagement through dialogue. The outcomes for each organization are then shared. The conclusion reached is that both organizations benefited from the engagement in terms of improvements in work environment, working relationships, conflict competence and organizational performance. Some of the ethical considerations for mediators working with organizations in this way are reflected on including neutrality and impartiality, confidentiality and self determination.

scholarly journals A Qualitative Approach to the Sustainable Orientation of Generation Z in Retail: The Case of Romania

2020 ◽  
Vol 13 (7) ◽  
pp. 152 ◽  
Author(s):  
Dan-Cristian Dabija ◽  
Brândușa Mariana Bejan ◽  
Claudiu Pușcaș
Keyword(s):  
Emerging Markets ◽  
Theoretical Perspective ◽  
Generational Theory ◽  
Qualitative Empirical Research ◽  
Generation Z ◽  
Depth Interview ◽  
The Social ◽  
Interview Guide ◽  
Management Perspective ◽  
Sustainability Principles

In order to highlight the extent to which young consumers, or members of Generation Z, are familiar with the sustainability principles implemented by retailers operating in emerging markets, the authors conducted a qualitative empirical research study with the help of a semi-structured in-depth interview guide. Respondents were asked to express their perception of the extent to which their favorite retailers adopted and implemented the social, economic, and environmental dimensions of sustainability. The results show that respondents viewed retailers’ sustainability orientation favorably, specifying concrete measures implemented by their preferred retailers. They seemed to favor those retail networks making a useful and proactive contribution to resource preservation and environmental protection, whilst taking care of employees’ welfare and being involved in their local communities. From a theoretical perspective, the paper makes a clear contribution to enhancing the generational theory-based studies on emerging markets, where market conditions and polyvalent consumer behavior are highly dynamic, and where sustainability principles play a major role in drawing and maintaining their customers. From a management perspective, the paper provides retailers with an overview on the measures, tactics, and actions that allow them to properly target consumers and develop a proper customer approach strategy.

Do conflict management systems matter?

2012 ◽  
Vol 51 (2) ◽  
pp. 231-258 ◽  
Author(s):  
William Roche ◽  
Paul Teague
Keyword(s):  
Conflict Management ◽  
Management Systems

Indigenous African Conflict Management Schemes: Analyses and References

2001 ◽  
Vol 32 (1) ◽  
pp. 1-26
Author(s):  
Ben K. Fred-Mensah
Keyword(s):  
Conflict Management ◽  
Management Systems ◽  
Government Officials ◽  
Management Schemes

The objective of this study is to present notes and references on the indigenous African conflict management systems. I am convinced that the understanding of the indigenous conflict management systems in Africa in general may go a long way to improving our knowledge and strategies in addressing the region's current ubiquitous and proliferative conflicts. Thus the notes and references provided in this study will be of immense value to scholars, government officials, and development experts with an interest in the study and practice of conflict management in Africa.

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