Chapter 21—Quality Information Feedback and Corrective Action

2009 ◽  
pp. 581-581-21
1998 ◽  
Vol 37 (02) ◽  
pp. 178-181 ◽  
Author(s):  
M. Buteau ◽  
Y. Richards ◽  
E. Delisle ◽  
P. Laplante ◽  
T. Niyonsenga ◽  
...  

AbstractA continuing challenge in health informatics and health evaluation is to enable access to the practice of health care so that the determinants of successful care and good health outcomes can be measured, evaluated and analysed. Furthermore the results of the analysis should be available to the health care practitioner or to the patient as might be appropriate, so that he or she can use this information for continual improvement of practice and optimisation of outcomes. In this paper we review two experiences, one in primary care, the FAMUS project, and the other in hospital care, the Autocontrol project. Each project demonstrates an informatics approach for evaluation research in the clinical setting and indicates ways in which useful information can be obtained which with appropriate feed-back and education can be used towards the achievement of better health. Emphasis is given to data collection methods compatible with practice and to high quality information feedback, particularly in the team context, to enable the formulation of strategies for practice improvement.


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