Counseling and new media technologies: A comparison of problem presentations in e-mail and in chat

2016 ◽  
Vol 12 (2-3) ◽  
Author(s):  
Wyke Stommel ◽  
Fleur Van der Houwen
Keyword(s):  
New Media ◽  
Conversation Analysis ◽  
Online Counseling ◽  
Counseling Program ◽  
Media Technologies ◽  
Email Counseling ◽  
Counseling Clients ◽  
E Mail ◽  
Shed Light ◽  
New Media Technologies

In this article, we examine problem presentations in e-mail and chat counseling. Previous studies of online counseling have found that the medium (e.g., chat, email) impacts the unfolding interaction. However, the implications for counseling are unclear. We focus on problem presentations and use conversation analysis to compare 15 chat and 22 e-mail interactions from the same counseling program. We find that in e-mail counseling, counselors open up the interactional space to discuss various issues, whereas in chat, counselors restrict problem presentations and give the client less space to elaborate. We also find that in e-mail counseling, clients use narratives to present their problem and orient to its seriousness and legitimacy, while in chat counseling, they construct problem presentations using a symptom or a diagnosis. Furthermore, in email counseling, clients close their problem presentations stating completeness, while in chat counseling, counselors treat clients’ problem presentations as incomplete. Our findings shed light on how the medium has implications for counseling.

The development and application of new media technology in news communication industry

2021 ◽  
pp. 002072092199659
Author(s):  
Hong Guo
Keyword(s):  
New Media ◽  
Data Storage ◽  
News Media ◽  
Modern Society ◽  
Information Storage ◽  
Media Technology ◽  
Communication Industry ◽  
Media Technologies ◽  
Tv News ◽  
New Media Technologies

Many new media technologies have emerged in modern society. The application of new media technologies has impacted traditional TV news media, which not only faces great challenges, but also brings some lessons for the development of TV news media. New media technology relies on powerful information processing technology and data storage technology to develop and grow continuously. Compared with traditional news, new media technology has more powerful information storage capacity and dissemination capacity. Firstly, this paper briefly introduces the concept of new media technology, summarizes the typical characteristics of new media technology, and analyzes the existing problems in the application of new media technology in the news communication industry based on the necessity of applying new media technology. Finally, some Suggestions are put forward based on this, hoping to provide some reference for the development of news communication industry.

What is Cyber or Digital Autoethnography?

2020 ◽  
Vol 13 (3) ◽  
pp. 267-279
Author(s):  
Ahmet Atay
Keyword(s):  
New Media ◽  
Digital Platforms ◽  
Media Technologies ◽  
New Methods ◽  
Everyday Experiences ◽  
New Media Technologies

Because of rapid developments in new media technologies and digital platforms, we live in a media-driven and highly digitalized society. Most of our everyday experiences are either highly mediated or digitalized. Hence, we live in a complex and multidimensional cyberculture. In order to understand and make sense of our experiences and identities within this culture, as scholars, we require fresh, new methods; hence, I propose cyber or digital autoethnography. In this essay, I define cyber or digital autoethnography and making a case for their importance. I will also outline cyber or digital autoethnography’s potentiality.

scholarly journals Digital action campaigns in the global public sphere

2021 ◽  
Author(s):  
◽  
Jumoke Giwa
Keyword(s):  
Civic Engagement ◽  
New Media ◽  
Public Sphere ◽  
Digital Media ◽  
Participant Observation ◽  
The Body ◽  
Cultural Issues ◽  
Gender Based Violence ◽  
Media Technologies ◽  
New Media Technologies

<p>This research project undertakes a critical analysis of the use of new media technologies by community activists engaging in local and global communities. Increasingly, community organizations are using digital media to augment their various activities and conduct campaigns. I will consider this development with regard to WorldPulse.com, a global organization whose aim is to foster and facilitate civic engagement. More specifically, the website attempts to function and serve as a global public sphere and vehicle for the expression and discussion of political, social and cultural issues relevant to women. The analysis conducted in this thesis focuses on the website’s digital action campaigns on gender-based violence, girl child education, and women’s access to technology between 2012 and 2014, and its ‘Voices of Our Future’ citizen journalism training program.  This project employs digital ethnographic methods using content and discourse analysis, participant observation, online web survey, semi-structured email interviews and a researcher’s journal to examine the potential of worldpulse.com to serve as a global public sphere for women. The research makes use of critical studies theories and data triangulation methodologies in order to identify and evaluate if, and to what extent, the site facilitates public sphere activity and activism. I have developed an inductive typology to assess levels and kinds of civic engagement that is enabled and augmented by the interconnection of online and offline advocacy. This thesis aims to contribute to the body of scholarly literature researching and evaluating the extent to which new media technologies enable and facilitate public sphere engagement.</p>

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