Controlling the Queue of Work Items in System of Management of Medical Care Quality in Case of Chronic Obstructive Pulmonary Disease
Providing Russias population with accessible and quality medical care is made possible by its strict correspondence to the legal requirements. In case there arise violations of legally established requirements in providing medical care, it is named as poor quality medical care, which is subject to juridical liability. Measures in managing the quality of medical care should take into account the timely elimination of violations - depending on the degree of their significance and expediency of delayed elimination. Inadequacy of admitted violations determine the need of controlling the work items queue in the system of the medical care quality management in implementing the Workflow technology in medical organizations. The authors examine the feature of the work items queue control in terms of example of chronic obstructive pulmonary disease.