scholarly journals Increasing the Adoption of Canadian Retail Businesses’ Websites: Canadian Young Generation Consumers' Enticement

2021 ◽  
Vol 10 (1) ◽  
pp. 17-36
Author(s):  
Allen Lim Chong Guan ◽  
Goi Chai Lee ◽  
Peter Dell
Keyword(s):  
Federal Government ◽  
Service Providers ◽  
Security And Privacy ◽  
Young Generation ◽  
Research Model ◽  
Small Companies ◽  
Internet Commerce ◽  
Internet Service ◽  
Practitioner Knowledge ◽  
First Time

This research contributes significantly to academic and practitioner knowledge in the areas of young generation customers' enticement for expanding the adoption of small companies and internet commerce. This is the first time that a study has been done especially on the behavioral usage of Canadian Young consumers' websites by Canadian retail businesses. The purpose of this study is to gain a better understanding of how the Canadian Young Generation engages with retail firms' websites. The research model for this study is an adaptation of the UTAUT2 paradigm. It reaffirms the literature review's usage of the modified UTAUT2 model to describe this research. This research aims to fill a need in the existing knowledge about the Canadian Young Generation's use of retail firms' websites. It is critical that additional steps to protect security and privacy, as well as to create trust, be implemented to improve the Young Generation's confidence in the retail websites of small Canadian firms. Internet costs remain high in Canada, and it is proposed that the Canadian federal government provide additional licenses to Internet Service Providers (ISPs) in order to increase competition among ISPs and therefore decrease Internet charges. Key Words: , , , 

Cyberpolitik

ADALAH ◽  
2020 ◽  
Vol 4 (2) ◽  
Author(s):  
Munadhil Abdul Muqsith
Keyword(s):  
Political Communication ◽  
Total Population ◽  
Service Providers ◽  
Mailing List ◽  
The Internet ◽  
Internet Service Providers ◽  
Internet Service ◽  
Internet Users ◽  
Internet Media ◽  
First Time

Abstract:The internet developed for the first time in Indonesia in the early 1990s. Starting from the pagayuban network, it is now expanding without boundaries anywhere. A survey conducted by the Indonesian Internet Service Providers Association (APJII) said that the number of internet users in Indonesia in 2012 reached 63 million people or 24.23 percent of the country's total population. Next year, that figure is predicted to increase by close to 30 percent to 82 million users and continue to grow to 107 million in 2014 and 139 million or 50 percent of the total population in 2015. million people. This matter also results in political communication with the internet media, or is often said to be cyber politics. Cyber politics in Indonesia has faced growth in recent years. There are many facilities that support the growth of cyber politics, such as Facebook, Twitter, mailing list, YouTube, and others.Keywords: Cyberpolitik, Internet  Abstrak:Internet berkembang pertama kali di Indonesia pada awal tahun 1990-an. Diawali dari pagayuban network kini berkembang luas tanpa batas dimanapun juga. Suatu survei yang diselenggarakan Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) mengatakan kalau jumlah pengguna internet di Indonesia tahun 2012 menggapai 63 juta orang ataupun 24,23 persen dari total populasi negeri ini. Tahun depan, angka itu diprediksi naik dekat 30 persen jadi 82 juta pengguna serta terus berkembang jadi 107 juta pada 2014 serta 139 juta ataupun 50 persen total populasi pada 2015. juta orang. Perihal ini pula berakibat pada komunikasi politik dengan media internet, ataupun kerap diucap dengan cyber politic. Cyber politic di Indonesia hadapi pertumbuhan sebagian tahun terakhir. Banyaknya fasilitas yang menunjang pertumbuhan cyber politic semacam terdapatnya facebook, Twitter, mailing list, youtobe, serta lain-lain.Kata Kunci: Cyberpolitik, Internet 

scholarly journals Analisis Ketertarikan Generasi Milenial pada Longform Journalism Visual Interaktif Kompas

Koneksi ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 414
Author(s):  
Desy Kristi Yanti ◽  
Eko Harry Susanto
Keyword(s):  
Service Providers ◽  
Young Generation ◽  
Online Data ◽  
Internet Service ◽  
Online Networks ◽  
Digital Era ◽  
Internet Users ◽  
News Writing ◽  
Depth Interviews

In 2016, Kompas initiated a new journalistic product, namely news writing, a type of longform journalism called Virtual Interactive Compass (VIK). This platform is designed in such a way as to present in-depth news writing and enriched with interactivity elements from the multimedia aspect. Millennials are one of the young generation who live in the digital era and online networks. The Indonesian Internet Service Providers Association (APJII) declared this generation as the most internet users as of October 2016. The purpose of this study is to find out what factors are becoming millennial interest in VIK through four aspects, namely modality, accessability, interactivity, navigability. This research is a descriptive qualitative research with case study method. Data collection techniques in this study used in-depth interviews, literature studies, and also online data search. The results of this study are changes in the form of in-depth news writing type preferred by the melenial generation, VIK longform journalism news presentation is considered informative and interesting with multimedia elements by millennials, and millennial generation is proven in daily use of gadgets, as well as finding information. Di Tahun 2016, Kompas menggagas sebuah produk jurnalistik baru yaitu penulisan berita jenis longform journalismyang diberi nama Virtual Interaktif Kompas (VIK). Platform ini dirancang sedemikian rupa untuk menyajikan tulisan berita yang mendalam dan diperkaya dengan unsur interaktivitas dari aspek multimedia. Kaum Milenial merupakan salah satu generasi muda yang hidup dalam era digital serta jaringan online. Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) menyatakan generasi ini sebagai pengguna Internet terbanyak per Oktober 2016. Tujuan dari penelitian ini ingin mengetahui faktor apa yang menjadi ketertarikan generasi milenial pada VIK melalui empat aspek yaitu modality, accessabillity, interactivity, navigability. Penelitian ini merupakan penelitian kualitatif deskriptif dengan metode studi kasus. Teknik pengumpulan data dalam penelitian ini menggunakan wawancara mendalam, studi pustaka, dan juga penelusuran data online. Hasil dari penelitian ini adalah perubahan bentuk penulisan berita mendalam jenis longform disukai oleh generasi melenial, penyajian berita longform journalism VIK dinilai informatif serta menarik dengan unsur multimedia oleh milenial, dan generasi milenial terbukti dalam kesehariannya selalu menggunakan gadget, begitu juga dalam hal mencari informasi.  

The Effects of the FCC Net Neutrality Repeal on Security and Privacy

2018 ◽  
Vol 2 (2) ◽  
pp. 21-29 ◽  
Author(s):  
Van Nguyen ◽  
Derek Mohammed ◽  
Marwan Omar ◽  
Mubarak Banisakher
Keyword(s):  
Service Providers ◽  
End Users ◽  
Security And Privacy ◽  
The Internet ◽  
Net Neutrality ◽  
Internet Service Providers ◽  
Internet Service ◽  
Consumer Privacy

The repeal of net neutrality has caused a great public outcry from academic down to the end-users. Net neutrality was an FCC order that specified the principles for Internet Service Providers. The most prevalent principles were related to bandwidth throttling, preferential treatments, and privacy. Some described the action of the FCC will lead to the end of the Internet and consumer privacy. There have been many articles discussing about the fallout of the ruling, but it is difficult filtering fact from fiction. In this article, the authors discuss the nature of net neutrality, the history, the arguments for and against, and the roles of the FCC and their many orders. They also layout the implication of repeal on security and privacy. They present a few scenarios specifying what an ISP can do and cannot do. Finally, the authors specify what laws the consumers have left for their privacy.

Analysis of the Importance Degree and Performance of Internet Service Providers in Makassar City

2019 ◽  
Vol 10 (2) ◽  
pp. 168-177
Author(s):  
Haerdiansyah Syahnur ◽  
Jafar Basalamah
Keyword(s):  
Customer Satisfaction ◽  
Gap Analysis ◽  
Service Providers ◽  
Customer Management ◽  
Quadrant Analysis ◽  
Internet Service Providers ◽  
Internet Service ◽  
Actual Performance ◽  
Satisfaction Index ◽  
Customer Satisfaction Index

This study aimed to analyze the customer experience seen from the level of actual performance and the level of importance of services provided by internet service providers PT. XYZ in Makassar City. Variables and attributes issued by TM Forum GB 912 consisting of Customer Management, Fulfillment, Assurance, and Billing, are used to analyze the performance provided by customer service in the field. The analysis technique will be carried out using the Importance Performance Analysis and Customer Satisfaction Index consisting of quadrant analysis and gap analysis used to investigate customer satisfaction and identify variables whose performance is deemed to need improvement. Data were collected using a platform-based questionnaire application from 100 respondents selected using random sampling techniques. The results showed that customers were satisfied with the performance and quality of services provided. The customer satisfaction index value obtained by CSI analysis shows a value of 82.006%. In conclusion, that the Fulfillment variable is a service variable that is considered the most important customer and requires improvement because its performance is still relatively low. While the variables considered good and need to be maintained are the Billing variable. Other service variables are sorted based on priority of improvement in a row, namely Fulfillment, Customer Management, and Assurance.

A netsemlegesség - definíciók, törvényhozói, tartalomszolgáltatói, internetszolgáltatói és felhasználói olvasatok

2017 ◽  
Vol 15 (3) ◽  
pp. 41
Author(s):  
Zoltán Szűts ◽  
Jinil Yoo
Keyword(s):  
Open Access ◽  
Social Communication ◽  
Service Providers ◽  
Net Neutrality ◽  
Internet Service Providers ◽  
Internet Service ◽  
Free Competition ◽  
Theoretical Insight

Tanulmányunk témája a netsemlegesség. Először magát a fogalmat definiáljuk többféle módon, majd a netsemlegességgel kapcsolatos törvényhozói, internet- és tartalomszolgáltatói, valamint felhasználói kihívásokat, problémákat és válaszokat mutatjuk be. Számos szerző szerint az internet legnagyobb, immár tradicionális értéke a nyíltság, sokszínűség, tartalomgazdagság, tértől és időtől független társadalmi és perszonális kommunikációba való szabad belépés és a szabad verseny lehetősége. A netsemlegesség mellett és ellen felhozott érvek bemutatását is ezek a szempontok alapján tesszük. Kiemelt szerepet kap a netsemlegesség megsértésének kategorizálása is. Tanulmányunkban közlünk egy törvényalkotási kronológiát, mely az USA-ra, az EU-ra és Kelet-Ázsiára fókuszál, illetve ismertetjük a BEREC 2011-es felmérésének az EU-ban alkalmazott, internetszolgáltatói gyakorlatra vonatkozó eredményeit. A munkát az Internet.org kezdeményezést vizsgáló esettanulmány zárja, végül ezt követik a jövővel kapcsolatos kérdések, és néhány lehetséges válasz. --- Net neutrality - definitions and the standpoints of legislators, content providers, Internet service providers and users This article examines the topic of net neutrality. Firstly, it provides us with a theoretical insight and several definitions. Then it presents the issues and challenges legislators, ISP’s, content providers and users face. Several authors state that the biggest virtue and value of Internet lies in open access, diversity, richness of content, free competition, and low barrier entry for users in order to participate in personal social communication. Our presentation of arguments pro and cons net neutrality will be built on the basis of these considerations. Priority will be given to the introduction of several categories of net neutrality violations. In our paper we will present a legislative chronology in the topic focusing on USA, EU and Korea-Japan as well as the findings of the 2011 BEREC survey. Finally we examine the Internet.org project. In the conclusion, the article offers several more issues to be discussed and provides some possible answers.

Understanding Customers' Continuance Intention

2021 ◽  
Vol 52 (2) ◽  
pp. 68-93
Author(s):  
Bangaly Kaba
Keyword(s):  
Information And Communication Technologies ◽  
Structural Equation ◽  
Service Providers ◽  
Equation Modeling ◽  
Continuance Intention ◽  
Internet Service ◽  
Digital Inequality ◽  
Internet Users ◽  
The Difference ◽  
Use Behavior

The purpose of this study is to understand the difference between Internet users' continuing use behavior in the context of digital inequality. Data were collected through a survey of Internet users in the Ivory Coast. The structural equation modeling technique was used to test the research hypothesis. This study showed empirically that concern over information and communication technologies (ICT) access as an explanation for digital inequality should be toned down. This research suggests emphasizing alternative factors to explain Internet sustained use intention by underprivileged individuals, including normative beliefs. The results will help internet service providers, governments, and international aid agencies to better understand users' behaviors or reactions to ICT available to them. This understanding provides a foundational platform upon which viable and effective information technology-enabled solutions and policies can be conceptualized and implemented. This study is one of the few that integrate three salient beliefs to differentiate ICT use continuance intention in the context of digital inequality.

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