scholarly journals Identification and Determination of the Relations of Components of Information Technology in Supply Chain Management with Fuzzy DEMATEL Method (Case Study: Pars Khodro Company)

Author(s):  
Gholamreza Jandaghi ◽  
Seyed Mohammadbagher Jafari ◽  
Pouria Salimi

In the business environment, information technology plays an important role in of firms’ performance. information technology provides information flow which makes the supply chain more robust and resilient. There are plenty of researches about the role of SCM in companies, but few researches has been done the investment of IT in SCM and what extend it for to provide advantage in automotive companies. This study attempts to identify and determine of relations of components of information technology in supply chain management.Thus, the components identified according to review of literature with library study and by means of experts questionnaire was conducted toward validity, reliability, and selection of components. Eventually, seven components were selected for information technology in supply chain management. The Fuzzy DEMATEL method was applied to determine the interrelationships amongst all components. The results showed thatwere identified the component of Customer Relationship Management (CRM) as the most important component, and the other hand, Advanced Planning Systems (APS) as the most effectivecomponent.

Kybernetes ◽  
2019 ◽  
Vol 48 (10) ◽  
pp. 2217-2236 ◽  
Author(s):  
Roya Dehgani ◽  
Nima Jafari Navimipour

PurposeThe impact of information technology (IT) on the agility of supply chain management (SCM) systems is very noticeable in the business world nowadays. Competition and constant changes, including product/technological innovations, decreasing product lifestyles and product proliferation, create pressure that affects the business environment. Organizations are required for answering the changes in the market to gain a competitive advantage and business success. The organizations are able to answer to unexpected market changes through supply chain market, and these changes are converted to business opportunities. Using IT to achieve the agility of SCM is one of the important factors to help the organizations. Therefore, the adoption of IT and its efficient implementation can improve the cooperation between supply chain agility through the rapid transfer, the distribution of accurate information and the use of information. This paper aims to investigate the impact of IT on the agility of SCM.Design/methodology/approachA total of 120 employees of the Golasal firm are involved in collecting data using a questionnaire. Measurements were performed in all questionnaires using a five-point Likert scale. The causal model is evaluated by structural equationmodeling technique, which is used to examine the reliability and validity of the model.FindingsThe results have shown that IT has positive influences on the agility of SCM systems. In addition, the obtained results have shown that four variables, namely, IT skills and knowledge, IT-based systems integration, IT infrastructure and design of global position system and geographic information systems, affect the agility of SCM systems.Originality/valueIn this paper, the agility of SCM systems is pointed out and the approach to resolve the problem is applied into a practical example. The presented model provides a complete framework to examine the impact of IT on the agility of SCM systems.


Author(s):  
Pauline Ratnasingam

Small to medium-sized enterprises (SMEs) have limited power in the Supply Chain Management Network (SCMN), as they come with limited resources to invest in advanced planning systems. This makes it difficult for them to cope with the latest challenges such as mass customization, which places higher demands on the company’s ability to attune its production planning to customers’ wishes and their suppliers in supply chain management. This chapter discusses the challenges (barriers and risks) that SMEs face today based on the findings of a survey that examined the extent of e-commerce adoption in Australia and New Zealand. The findings revealed how technical issues impact two groups of adopters, namely leaders and followers. Leaders refer to businesses that are willing to take risks and invest in IT, whereas followers refer to businesses that were more conscious of their IT investments. We conclude the chapter with key findings and implications to practice.


Author(s):  
Ayantoyinbo Benedict Boye

Supply chain management can be viewed as an important part of a company's strategic strategy for increasing efficiency, results, and profitability. The aim of this paper is to us the fuzzy DEMATEL method to examine the impact of IT innovation on the operations of supply chain management of food industry in Nigeria. The study obtained sixteen (16) perspectives of impact of IT innovation on food industry SC management as obtain from literature and brain stormy of experts. A fuzzy Linguistic scale was developed and applies it to food manufacturing firms in Nigeria to test the level of the impact of IT innovation on supply chain management. The questionnaire designed for pairwise comparison to evaluate the influence of each score, where scores of 0, 1, 2, 3 and 4 represent: (no influence), (Very low influence), (low influence), (high influence) and (very high influence), respectively. Twelve experts were asked to complete the questionnaire comprises of 6 general managers, 6 Supply Chain managers all of food industry. Then the Fuzzy DEMATEL method was applied to analyze the importance of criteria and the casual relations among the criteria constructed. The result showed that the advanced planning system had the most impact and the strongest link to other criteria. As a result, APS is a key rationale and key criteria that influence other criteria and driving factors to solve problems.


Author(s):  
Heba Mohamed Adel

The purpose of this article is to use strategy mapping (SM) and balanced scorecard (BSC) in portraying and assessing green entrepreneurial supply chain management (GESCM) performance of a vertically integrated entrepreneurial supply chain in an Egyptian emerging market of organic beverages industry. Based on thematic literature review and qualitative research (in-depth interviews with experts, focus groups, observations, and reports’ analysis), multi-item measurement quantitative BSC scale and strategy map were proposed to measure and communicate the GESCM performance of a hierarchical chain with multiple nodes and cross-functional green practices. This article conceptually contributes to the active debate on contemporary GESCM performance measurement. It integrates the literature of green production and operations management, strategic management and entrepreneurial supply chain management (ESCM) to investigate the unexplored context of GESCM research. It empirically assesses GESCM performance of an attractive network using BSC and maps its strategy with its multidisciplinary environment-friendly practices. The GESCM performance was measured in terms of four integrated perspectives (innovative and proactive processes, learning and growth, financial gains and supply chain stakeholders’ delight). Results showed that BSC and SM are effective and efficient tools in managing the performance of a successful GESC in an emerging market. Royal Herbs’ BSC key performance indicators (KPIs), which were used in assessing a GESCM strategy, indicate improvements along the BSC’s four perspectives. Results give green entrepreneurs/manufacturers in an emerging market as Egypt a comprehensive view on how they can effectively assess/improve their GESCM performance. It draws attention to the importance of investing in GESCM practices for maintaining sustainable development in a clean business environment. It helps practitioners, academics and policymakers in Egypt to bridge the gap between theory and practice regarding GESCM performance. From an interdisciplinary perspective, it provides insights on improving the ESCM performance of the industry without harming its natural environment.


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