scholarly journals Antecedent Burnout: Emotional Job Demand, Emotional Display Rules, Emotional Dissonance

2018 ◽  
Vol 3 (10) ◽  
Author(s):  
P Yulianti ◽  
N Nur Madina
Keyword(s):  
Display Rules ◽  
Emotional Dissonance ◽  
Job Demand ◽  
Emotional Display ◽  
Emotional Display Rules

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Job Demand, Emotional Awareness, and Job Satisfaction in Internships: The Moderating Effect of Social Support

2009 ◽  
Vol 37 (10) ◽  
pp. 1429-1440 ◽  
Author(s):  
Fei-Chuan Chen ◽  
Edward C. S. Ku ◽  
Yi-Hwan Shyr ◽  
Fei-Hung Chen ◽  
Shuo-Shiung Chou
Keyword(s):  
Social Support ◽  
Job Satisfaction ◽  
Structural Equation ◽  
Emotional Awareness ◽  
Equation Modeling ◽  
Display Rules ◽  
Hospitality Students ◽  
Job Demand ◽  
Emotional Display ◽  
Emotional Display Rules

This study was aimed at determining how job demand and emotional awareness affect the job satisfaction of students. Internships are vital for hospitality students because they allow them to experience real job situations while they are in school, thus providing them with realistic expectations about their careers. Participants were 632 Taiwanese undergraduates of hospitality internships who were recruited using a mailed questionnaire survey. The model and hypotheses were tested using a structural equation modeling (SEM) approach. Results indicated that emotional job demand and emotional awareness were positively associated with emotional display rules, and emotional display rules were positively associated with job satisfaction, with social support playing a moderating role.

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